Ssence review: Creams I did not order but received and charged for

I placed an order the skin serum free trial just pay for S & H they added two creams that totaled $80 or more to my order I did not order these cream contacted service sorry day that I ordered the skin serum free trial wrestling proceeded to tell me that these were on my order I told him to please take them off that I did not order them he said he did but apparently he did not and he lied to me because I received the cream and I was charged for them I do not want these creams that I did not order all you need to do is listen to the recorded call on March 26th approximately 9:20 to 9:30 a.m. is when the call started and you will hear me telling Julio please cancel the two creams that I did not order he said he did but he did not apparently all he did was cancel my monthly subscription I'm so glad that he did. I want to send these creams back and I want a full refund for them