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Spamhausspamhaus blacklists our public ip by unreal reason

1
C Aug 15, 2018

Hi there,

Spamhaus lists our server's Public IP in your blacklist with explanation that our IP appears in CBL as shown in screenshot below:

https://prnt.sc/kj5csa

Following the reported link, I see our Public IP is NOT listed in at least the past 28 days on CBL and hence there's not option to make removal request as shown in screenshot below:

https://prnt.sc/kj5cxl

Now we're getting into trouble in sending email because of this while we're actually NOT listed. We hope Spamhaus will take a look at this and help us to sort this problem out.

Many thanks.

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