The complaint has been investigated and
resolved to the customer's satisfactionResolved Spa Lady — Contract terms
resolved to the customer's satisfaction
When you deal with this company the old adage "Buyer beware" really applies. My wife signed with this company and believed that she had purchased a one year contract but just recently found out that it was for two years.
The option packages were confusing and with the different terms offered she ended up confused. Her fault... yes but when I called knowing what had happened already I ended up confused as well.