I went into the salon drinking coffee, which I understand was a problem because my mask was off. The issue was in the way this was communicated by the front desk lady 'Trisha'. Even when I was putting my mask back on she went on to tell me I am not even supposed to be drinking anything in their store. I told her I hadn't eaten my breakfast and I needed to drink something. When I raised this bad communication issue with the store owner she rudely pointed at a board telling me I should have read it. I very upset with the way they spoke to me, I have been going to that sorbet for years now. I am sure they could have just reminded me to put my mask back on without being so rude.
Country of complaint: South Africa