Solera Energy Reviews 2025 – ComplaintsBoard

Latest Reviews and Complaints

L. Aufderhar

Verified customer

Solera Energy These dudes wrote up a contract for us that showed how much we could save with solar panels

These dudes wrote up a contract for us that showed how much we could save with solar panels. Right now, we could save $397 a year, but after the panels are paid off, we could save about $250 a month. We got it installed in March, but it ain't working like they said it would. They're saying we gotta chop down the trees, but those are the neighbor's trees, not ours.

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How responsive is Solera Energy's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that Solera Energy is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Solera Energy's silence.

How is Solera Energy’s rated by clients?

Solera Energy’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of clients are dissatisfied with solar energy solutions.

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S. Lueilwitz

Verified customer

Solera Energy I bought solar panels from Solera Energy in 2019

I bought solar panels from Solera Energy in 2019. They said I'd save money on my electric bill, but some months the solar system cost more than my bill. They promised I wouldn't have an electric bill in year two, but that didn't happen. I called them and they asked for my bill, but all the charges were valid. Then I got a bill from another company for energy generation, which fluctuated and rarely generated more than I used. The installation cost $38000, financed through ***. I was supposed to get a tax credit, but my tax person said it was a lie. It was supposed to be paid off in 17 months, due soon. They didn't pay against the principle for the first three payments, but are now. It took three months to replace a breaker, which is used to communicate with the office. They said the next owners could take over, but I found out there's a lien on the house through refinancing. I didn't know about the lien.

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Solera Energy earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Solera Energy to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Solera Energy is known for their high standards and safety. If you're thinking about dealing with Solera Energy, it's wise to check how they handle complaints.

We found clear and detailed contact information for Solera Energy. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Solera Energy has registered the domain name for soleraenergyllc.com for more than one year, which may indicate stability and longevity.

Soleraenergyllc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Soleraenergyllc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Soleraenergyllc.com you are considering visiting, which is associated with Solera Energy, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
Soleraenergyllc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The soleraenergyllc.com may offer a niche product or service that is only of interest to a smaller audience.
Solera Energy protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Solera Energy reviews first appeared on Complaints Board on Jun 18, 2023. The latest review These dudes wrote up a contract for us that showed how much we could save with solar panels was posted on Jun 20, 2023. Solera Energy has an average consumer rating of 1 stars from 2 reviews. Solera Energy has resolved 0 complaints.