Sol de Janeiro’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of beauty enthusiasts are dissatisfied with their skincare and fragrance products.
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The discount codes
Hi, I am writing to you because of the 50% off discount code. Specifically, the "SOLTEAM50OFF1" one. Last night, the code applied to my order, but I wasn't able to purchase my order. So, this morning, I checked it and it said, "SOLTEAM50OFF1 discount code isn’t available to you right now." I was going to order today, but that discount code is not working. I am wondering if it's expired or just not working right now.
Desired outcome: Mainly, making the code work. Or, telling me if it's expired or not.
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Is Sol de Janeiro Legit?
Sol de Janeiro earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Soldejaneiro.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Soldejaneiro.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Sol de Janeiro as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Sol de Janeiro and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Soldejaneiro.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Sol de Janeiro protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Sol de Janeiro. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Sol de Janeiro complaint handling
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Sol de Janeiro Contacts
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Sol de Janeiro phone numbers+1 (646) 791-5095+1 (646) 791-5095Click up if you have successfully reached Sol de Janeiro by calling +1 (646) 791-5095 phone number 1 1 users reported that they have successfully reached Sol de Janeiro by calling +1 (646) 791-5095 phone number Click down if you have unsuccessfully reached Sol de Janeiro by calling +1 (646) 791-5095 phone number 3 3 users reported that they have UNsuccessfully reached Sol de Janeiro by calling +1 (646) 791-5095 phone number
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Sol de Janeiro emailswholesale@soldejaneiro.com99%Confidence score: 99%Salespr@soldejaneiro.com98%Confidence score: 98%Communicationola@soldejaneiro.com97%Confidence score: 97%
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Sol de Janeiro social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025 - View all Sol de Janeiro contacts
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I've been trying to use the same coupon for the past 4-5 days. The site allows me to apply the coupon in my cart and it makes a 50% adjustment to my total. As soon as I sign in to my 'account' (I've never made a purchase yet) the same message you received pops-up - 'This code is not available to you right now'
I have nearly $300 in my cart & would greatly appreciate the coupon being accepted.