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Snapchat review: Snapchat delete my videos

P
Author of the review
10:34 pm EST
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Message:
Hello Snapchat Support,

I am reaching out regarding my Snapchat Memories which have disappeared from yesterday . These Memories are very important to me. I have already tried the following steps without success:
1. Freed up storage on my device.
2. Turned Smart Backup ON.
3. Cleared Snapchat cache.
4. Force refreshed Memories.
5. Logged out and logged back in.

Despite these actions, the Memories are still missing. I believe they may not have synced properly due to my device being low on storage at the time.

Device: iPhone 13 Pro Max
Snapchat version:
Username: melaninrosie24
Email linked to account: [protected]@icloud.com

Please help me recover my missing Memories. Your prompt assistance would be greatly appreciated.

Thank you,
Melanin Rosie

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