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This was advertised as a Risk Free Trial Program. I signed up and authorized them to take the $9.95 shipping and handling from my bank account. I could return the product if I chose to, by requesting a Return Authorization Number. They refuse to respond to that request, the terms of the transaction have now changed and there is no way to contact them. They are going by numerous names such as EZ Smoker & Smoke Anywhere USA, and when I tried to call the other number, the representative denies the affiliation. They have taken $89.95 and $29.95 as well as the agreed upon $9.95 but these amounts have been taken by two different companies that they claim are not affiiated. How can this be? I finally had to close my bank account. This is one of many such complaints so I doubt it was ony my mistake. This is a fraud and scam and should be stopped. Maybe we should get a class action law suit going.
The complaint has been investigated and resolved to the customer’s satisfaction.
Same thing has happend to me. I don't want to change my account either but cant afford for them to keep hitting my account either. Does anyone know if they hit it more than the 3 times?
Same story here. I filed a complaint with the Better Business Bureau of Southeast Florida and have contacted my bank to see what they can do. Criminals! Hopefully, the BBB will check into it and shut them down, and maybe by some miracle, they will refund our money!
Wow! All of you are stating the exact same story that is happening to me. We need to let the Attorney Generals of our states know. Right now I'm just trying to keep my bank account from being overdrawn!
Same thing has happened to me. The only difference is I never ordered any product from these people but was charged $9.95, 29.95, & the next day another $ 89.95. My credit card company is checking into these charges. I can not afford this problem and have been checking on my own I did get an address and phone number for Smoke Anywhere USA---
Phone : [protected]
Address: Smoke Anywhere USA, Inc.
3101 W. Hallandale Blvd.
Hallandale, Fl. 33009
Sure hope this helps. These people ought to be shut down after they refund our money and then locked up for grand theft.
Yup, $89.95 and $29.95 with me too. Here is some more information but this looks like a blatant scam...weird thing is, I actually received an e-cigarette in what looks like a trial packaging. This does appear to be somewhat of a real company but I have no idea whats going on. B-of-A is really good with this type of stuff though so I'm not too worried but I will be keeping an eye out.
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Paul
Same thing happened to me, it was advertised as only a charge of 9.95, then 89.95 came out of my account, then 29.95 a day later. I emailed them and they responded saying they were adding 7 days to my free trial (which I didn't even know was a free trial to begin with) and took the last charge out the very next day. I had to cancel my debit card today but filed a dispute with my bank since the debit card is affiliated with Visa, if all goes well I will have the charges back in my account in 3-5 days, as long as this company doesn't try to prove I authorized it. I hope there is a lawyer in this group, also. The first unauthorized charge overdrew my account so all together this has cost me $149.85! I think more needs to be done to get the word out about this company. I am sending the product back by registered mail today so I have some proof they got it back. Another expense to add to the list.
Laurie
The same exact thing has just happened to me. I had authorized the $9.95 to be taken out for the risk free trial, and now I have had an additional $29.95 and $89.95 taken from my account. No product, and out of $120. I'm currently trying to find a lawyer or get some sort of legal process going against these con artists.
Zach
This is starting to sound like a broken record! I had $89.95 & $29.95 taken out of my checking account The same day! That's $119.95 dollars, and who knows if will stop there! What I want to know, has anybody filed a formal complaint with the B.B.B. or the state attorney generals office yet?
These people are committing FRAUD, They need to be shut down, a class action suit filed against them and be sentenced to the fullest extent of the law! I AM NOT closing my account again! Just opened a new one, not 3 months ago because of identity theft!
Please let there be a lawyer in this group to get the ball rolling on these thieves!
I am in the same boat as the rest of the posters.First the $9.95, then the $89.95, and still no product. I will
be closing my account, and opening another. In the meantime if anyone knows how to stop them, then please
let me know.
Same thing here. First my account was billed $9.95 for the risk-free trial, then $89.95, and now $29.95 and still no product and no way to contact them!
Craig
Same think has happened to me. Perhaps we can contact the state attorney general.
I just found the same thing on my account! I checked and there is no phone number on the website. I JUST SENT and email. On 10/3/09 they took out 89.95 and on 10/6/09 they took 29.95. I ONLY authorized 9.95 for shipping!
This is ridiculous!
Jenny
Exactly the same thing happened to me. They stole about $119.00 from my account and then another transaction of $29.95. Can anyone please tell me how to get my money back?
Talib Pirani
[protected]