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This was advertised as a Risk Free Trial Program. I signed up and authorized them to take the $9.95 shipping and handling from my bank account. I could return the product if I chose to, by requesting a Return Authorization Number. They refuse to respond to that request, the terms of the transaction have now changed and there is no way to contact them. They are going by numerous names such as EZ Smoker & Smoke Anywhere USA, and when I tried to call the other number, the representative denies the affiliation. They have taken $89.95 and $29.95 as well as the agreed upon $9.95 but these amounts have been taken by two different companies that they claim are not affiiated. How can this be? I finally had to close my bank account. This is one of many such complaints so I doubt it was ony my mistake. This is a fraud and scam and should be stopped. Maybe we should get a class action law suit going.
The complaint has been investigated and resolved to the customer’s satisfaction.
SAVE 51% ON ALL SMOKE 51 PURCHASES
We here at Smoke Anywhere USA and Smoke 51 strive for good relations with our customers. This is why we are offering 51% off on all products on our website, everything from refill cartridges to complete starter kits. Please visit Smoke51.com and fill your shopping cart with all of the products you desire, when you go to check out use the code FRIENDS51% and this will give you 51% off your total purchase. This code will only be good for 1 purchase per customer so make sure you get everything you need and save as much $$$ as possible. If anybody does have any questions or concerns our customer service department can be contacted Monday – Friday 9am – 5pm eastern time at 888-SMOKE51 [protected]). We can also be contacted via. email as well at info@smoke51.com (with emails please allow 2 business days for a response. Once again thank you to all of our current clients and all future clients.
Ric4Prez,
You seem to have absolutely not idea what you are talking about and you make absolutely no sense. What in the world do you mean by "Vapor Corp. (VPCO) (VPCO.OB) is a publicly traded company with brand names (See SEC Reports) using smoke 51 - www.smoke51free.com as brand names is the key to the fraud". THAT SENTENCE MAKES ABSOLUTELY NO SENSE. Please explain how having brand name is the key to fraud. If that were the case I guess Kellogs, Proctor and Gamble, Coca Cola, etc are all fraudulent companies because they use brand names other then the main company name.
We have not falsified any documents nor do we have any bad debt, I am not sure you where you are getting your information but it is definitely not a reliable source. Maybe you should be president, considering how bad your intelligence is you could maybe as good as George Bush Jr. and his quest for the ever illusive weapons of mass destruction. Just to top off how little you know, LUX E-Cig is not a part of this company and does not do any shipping for us. They purchase product from us and resell it.
Vapor Corp. (VPCO) (VPCO.OB) is a publicly traded company with brand names (See SEC Reports) using smoke 51 - www.smoke51free.com as brand names is the key to the fraud - do not give your card number to them - card processors are withholding payments, adding fees, and levying fines - the company falsified its SEC reports by including false sale (via card fraud) to sales and fails to record sufficient bad debt reserves to reflect the overwhelming card fraud from aggrieved customers. The Miami Beach Police have a case file on an affiliate - lux e cig - the department/division who ships the orders (US Postal) add Postal Fraud to the long list of crimes.
My boyfriend wanted to order this and I warned him about all these so called " free offers...just pay shipping " only to have them keep charging your card. I told him to use his PRE PAID VISA card, and ONLY put the total amount for shipping on it, nothing more. That way, they CAN'T take any more money out, and you have just beaten them at their own game ! Do this for pretty much anything you order, if you aren't sure and READ THE FINE PRINT ALWAYS !
same thing happened here. I have a number though as it appeared on my online statement. :) Was told I would get my money back if I returned it, but I'm not holding my breath. Be filing a dispute with the bank etc.
[protected]
Same thing has happen to me! I am starting a class action law suit. The first thing that everyone should do is to contact your local law enforcement agency. This information came from my state attorney office in Florida. Smoke Anywhere USA, Inc. you will behind bars shortly! I am not only legally going after this company but all network advertising agencies that help them with their SCAM! All advertising agencies should be responsible who they advertise… Now I learned about Smoke Anywhere USA, Inc. watching CNN network that I trusted and they let this company post the news add on their web site. So much for trusting CNN news network anymore!
This isn't just one scam company but a string of interlaced scam companies. Smoke 51, Fifty-One VIP Club, Club-51 etc. I have been trying to cancel the membership for 5 months. Used the web site Smoke 51.com and their customer service link doesn't work.
The "contact us" link doesn't work. After I started complaining the web site would crash when I visited. Appears to have blocked my email address. The phone number they list for customer service is a fabrication. Nothing but "call a differnt number" for whatever problem you have. Everything but how to cancel. You are required to contact to return merchandise but they evade your contact.
Finally found their site for placing your monthly order and they had me checked offed for monthy orders. Reversed that but doubt it will work either. Used the web site twice to place my complaints (it has a copy link so you get a email of your correspondence) and they have ignored request to cancel.
Product under investigation and currently under a temporary ban by the FDA. The "vapor" you are breathing is known toxic and carcinogen and comes from CHINA.
Listed on wall street as Vapor Corp.
Some banks will allow you to place a stop on future withdraws instead of closing the account but now that this is a scam (see [redacted].com) see your bank about fraud.
Time for a CLASS ACTION LAWSUIT! Where are the attorneys looking for a kill?
Oakland Park, Fl
Jump on board the Class Action lawsuit I found online. Just search Google for E Cigarette Class Action and you will find the info.
These are the thieves who are stealing your money:
ZIV, DORON
3101 W HALLANDALE BEACH BLVD #100
HALLANDALE FL 33009
Title D
HOLMAN, JEFFREY
3101 W HALLANDALE BEACH BLVD #100
HALLANDALE FL 33009
Title D
GALAZAN, ISAAC
3101 W HALLANDALE BEACH BLVD #100
HALLANDALE FL 33009
Here is some info on each one:
Doron Ziv
2231 Griffin Rd
Fort Lauderdale, FL [protected]
[protected]
Usa Air Duct Cleaners, Member
Doron D Ziv
4969 SW 33rd Way
Fort Lauderdale, FL [protected]
[protected]
Age: 35-39
Household: Rina Ziv
Isaac Galazan
5181 Sarazen Dr
Hollywood, FL [protected]
[protected]
And of course their token Lawyer:
Jeffrey Holman
2739 Hollywood Blvd
Hollywood, FL [protected]
[protected]
Holman & Cohen, Partner
CALL THEM AT WORK CALL THEM AT HOME CALL THE REAL OWNERS OF THIS COMPANY TO GET YOUR MONEY BACK!
I will do some additional research later but if you would like to get your money back you can send me an email at Kevin@bradykatswhite.com and I will be happy to assist you.
Same here and I get no response from them after sending several emails, and recordings at every phone # I have tried. And the battery never even worked!
This company is a nightmare! I am STILL being charged for cartridges.
I also am in the second month of disputing charges. I want to thank al of the posters here who have detailed their experiences. Unfortunately, I did not check this company out before ordering the "Trial" for my granddaughter. She rejected the product; I sent it back to the address listed in Miami, FL, and "cancelled" the account.
$89.98 charged (unauthorized) to my credit card just 12 days after the original "Trial" purchase, and now, another $29.95 charged without authorization. This company is a fraud. I am notifying the State of Florida Attorney General's office and filing a formal complaint. As soon as I have te correct details, I shall post them here for all to see and use.
Skip Cashwell
Windsor, CT
I am in my 2nd month of disputing my charges.
I didn't even know just as everyone here is saying that I was being billed for this so called $9.95 product. WHAT A SCAM I wonder why someone wouldn't just sell the damm product and make legit money as obviously they could have and not have all these issues going on.
Everyone must keep disputing the charge even if their credit card or bank denies you the first time, apply for it again and again. it may be a small amount but my credit card company tells me if you let it go they can keep billing you so BE CAREFUL AND DISPUTE IT AGAIN AND AGAIN
It amazes me what lengths scammers go to..
Lisa P
New Jersey
I have found other companies selling the actual product and not scamming people
exact same thing has just happened to me. i also will file a report with federal trade comm. the fla st atty and www.ic3.com.website what a bunch of thieves
I guess I was taking too... The took my money, and no product, , , Its been 2 and have weeks.. it was to be shipped 2 day s from my order, , I have called 15 times, , , most of the time they hang up before speaking to someone.. I am broke, , and hade to save for this...
I really Am hurt.. please help if you can, , , My name is Robert
and I can be reached at xskydiver@att.net I dont know how to get my money back...
I just hade a problem like this before and hade to close my account, , They took 9.99
them 59.00 then took 29.99 and still cant get a answer... help
Same thing Happend to me
they got me $9.95 and then $99.10 i was not going to do it but my wife said to stop smoking and try it the way i read the terms was 7 days to try i got them today 11/30/2009 and they sent them 11/28/2009 i seen they billed my visa $99.10 before i got them i called them today to get back my $99.10 and they say i order on 11/15/2009 and im over my 7 days to try but they mail them out 11/28/2009 so this is a BIG RIP OFF RIP OFF !
I agree the same thing happened to me and they ended up telling me if I want my money back to fight with my bank. They took a total of $259.70 out of my account. I got the card numbers changed so they can't draw anymore out. My bank has returned all but 19.90 they said they would fight with the company to get their money from the company.
I am going to file an Ic3 complaint hopefully we can get them shut down
I finally received a refund after filing a complaint with the BBB. They sent me an RMA number 3 or 4 days after I filed the complaint. I sent the kit back and received a refund 1 week after I sent it back.
You are rip- off artists, Wuhen I ordered your product, you didn't waste any time taking the money for the trial shipment out of our account. And we never got the trialpkg. Then you waited and you took out $239.00 out of our acct. When I called you and demanded my money back, you told me I had to return the product. When I told you I never got the product you told me it showed Whetever you were looking at showed that it had been shipped.
It came 4 days later ( time enough for you to ship it to us). Then you told me I had two accounts. I told you there should have been only one acct. I called you again yesterday and asked where the money was because when it came in to the post office my husband tod the postal clerk to send it right back. He NEVER left the post office with it. You told me to fight with my bank to get my money back.
I am going to File with the FCC and the FBI's mail fraud unit. about you and your company
Clara Montgomery
same thing happened to us. tried to call, email, block charges and finally had to cancel my card.
I have had the same problem with this place. Has anyone gotten a return yet from this company? I am going to file whatever complaints I can, and if anyone comes up with any thing else we can do please let me know. Thanks, Glen.
I don't take chances with my bank account. If I sign up for something to be sent, I use a debit card that you buy in different amounts, and use that. You can get them at Walgreens drug stores. They don't even ask that the sample be sent back, because they are to busy screwing people that did use a credit card or a bank account. $5.oo eliminates future problems.
Same thing happened to me...had to close my bank account as the monthly charges continued. No one answers phone or they put you on hold and then never pick up.
What a SCAM! Get these phony rip off artists!
Always always always use a credit card -- credit card companies limit your liability to $50, and often $0, if the company doesn't deliver or overcharges.
Sometimes banks will agree to refund you in situations like this, but not always.
Received a package from smoke anywhere.. just refills not free e cig also shipped was $1.75. What can I do with that package? They already stole $9.95 for that also $89.95 and $28.95 from my account. Will try to check with the web for ic3.com.. I am praying that they will stop the crookers and pay us all our money back to our house addresses not directed to our accounts because I had to change the account in my bank.
Same story here.../these people are thieves and scammers. I have filed a complaint with the Florida Attorney general...you can do so on line. I f you are one of the rare ones to actually receive the crappy product it is just that...piece of crap. i would be hapy to be a part of any class action suit.
Dear all disgruntled.
I am sorry for your negative experience with Smoke Anywhere USA, and its smoke51 electronic cigarettes. The company is doing its best to refund everyone who does not want to keep their electronic cigarette, however we must insist for those who have received thier trial pack, that it must be returned before a refund can be credited to your credit/bank card.
Upon the introduction of this offer the company was deluged with orders, over 30, 000 in just over a week. We were not prepared for such an overwhelming response, we have doing our best to get back to everyone who has written the company. There are a small group of persons who may have slipped through the cracks and were billed before their product was shipped out. Again, We are answering every email that comes in to us, unfortunately its taking longer than we would all like.
I understand your displeasure and mistrust, howerver we are offering those of you that are dissatisfied with our compnay and customer service, coupon codes for use on our website. I know this may not sound like much consolation to those of you that distrust us and our company, but know that we are not a scam, we are in no way attempting to steal your money, and how could we, (you would, and are, just notifying your bank who is charging us back for your purchase and refunding your money.)
There is nothing illict going on here. Again we apologize and are doing everyting we can to address your concerns.
Respectfuly yours,
Smoke Anywhere USA, Inc.
Has anyone been ripped off by "getsmartsmoker?" It's the same deal as everyone has mentioned, however they ship from England? I ordered the "free trial: for $9.95 + .30, in early October of this year. I kept getting emails telling me my shippment was delayed due to the "overwhelming response" & that they were extending the "trial" from 10 days to 17 days. btw: the $10.25 I paid was for shipping. I received the priduct (what I thought was a sample pack) on 11/9 & they charged me $99.99 on 11/10. I called them & they said that under "terms & conditions" small print section on main page - that it "clearly states" the rules. I told them that I had just received the package so they said they'd extend my trial for 4 more days. Meanwhile I had no idea any of this was going to happen - the $99.99 is still stuck in "pending" on my checking account so my bank can't do anything about it. Now I evidently have to mail this package back to England w/some sort of tracking info. w/it. Incedently - part of this $99.99 is shipping? I already paid for the shipping when the charged me the $10.25 ($9.95 + .30) 2 separate charges. As I said - This is getsmartsmoker.com out of England. I wonder if it's the same company as all of you have mentioned. The charge that hit my cresit card was from Panama Florida?
I got scammed too. The only way to resolve this problem is to close your bank account and reopen one. One thing, though, I actually recieved the product. It worked for about 7 days then went defective. Sent email to company, no response. I couldn't find a number to call. This is blatant fraud and needs to be shut down. I am out over a hundred dollars of unauthorized charges.
I guess they change the company name from smoke anywhere into smoke everywhere.
I had to close my debit account. It was an advertisement on Web MD.com.
Just an idea... but maybe you all should oh I dont know, stop smoking?
I got F$#ked too. Originally sent my complaint to another company (similar name but later learned there were not the culprits) but they were kind enough to redirect my anger to those ### at Smoke51.com owned by Smoke Anywhere USA, Inc. If you want to deal with a “Square Deal, No Games” company, contact www.smokeanywhere.com (no connection with those thieving ### Smoke Anywhere USA.
I also have been scammed. My bank is working on trying to get my money back. I will be filing a complaint with every organization I can find. Everytime you call 305.749.2676 you get a recording and the information will change...advising different email addresses. The charges to my checking account have been made under different Business names: SMOKE ANYWHERE USA INC. EZ SMOKER AND SMOKE-51. ? I have called, emailed all the addresses I could find (most returned as "UNDELIVERABLE"), faxed, filled out a form on their web-site and nothing...no response at all. My account has been charged; $9.95/89.95/2-charges of $29.95 I did google ATTORNEY GENERAL FLORIDA and found the form, but it has to be printed and mailed. I live in Kentucky so I will file one with my state also. I also went on the consumer complaints web-site, but they want a $25.00 filing fee? Which ment I would have to give them my bank info...NOT! I hope someone gets this straightened out for all of us...GOOD LUCK!
Same thing happened to me. I just finished filing a report with the Federal Trade Commission, the Florida state Attorney General as well as the www.ic3.com website.
CPA network promoting this scam is MediaTrust:
Corporate Headquarters
MediaTrust
404 Park Avenue South 2nd Floor
New York NY 10016
Regional Offices
Toronto
579 Richmond St W. Suite 100
Toronto ON M5V 1Y6
Canada
Santa Barbara
24 E. Cota Street, Suite 102
Santa Barbara, CA 93101
Sales: 877.987.8785 x 2
Publishers: 877.987.8785 x 3
Marketing: 877.987.8785 x 4
Business Development: 877.987.8785 x 5
Sales Inquiries
sales@mediatrust.com
Publishers and Affiliate Inquiries
publishers@mediatrust.com
Marketing and Public Relations Inquiries
mktg@mediatrust.com
Proof: http://www.findaffiliateoffers.com/index.php?function=search&search=smoke&=
Biton, Shlomi
Smoke Anywhere USA, Inc.
3101 W Hallandale Blvd
100
Pembroke Park, FLORIDA 33009
US
Phone: [protected]
Phone: [protected]
Email: info@smoke51.com
http://whois.domaintools.com/selectsmoker.com
Go to www.FTC.gov and file a complaint - also with the AG of your state and of Florida
Same issue here verbatim. How disappointing. I am happy to be a part of any efforts to get our refunds and put these people out of business.
call the federal trade commission and file a suit its free and get the consumer action book its FREE and helpful.
I'm really sorry to hear you all got ripped off by this company. I hope you can get your money back thru your credit card companies. Remember you should always report fraud to the IC3.gov website, they will open an investigation and with the amount of bad news I've read about these jerks they will probably get shut down. I looked there when I wanted to purchase my e-cigarette, but I found a lot of similar complaints so I went to a different website. I got an e-cigarette ($20), charger ($8) and refills from pulsetv.com for any of those who are still interested in these alternatives. The pulsetv company was reputable and have a number where you can call and actually talk to a human. I'm pretty pleased with it.
Good luck to everyone
HOPE BBB SHUT THEM DOWN TODAY!
How about quitting? Quitting is free.