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Smith & Ken

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1.8

Overall customer rating from reviews and complaints

Smith & Ken earns a 1.8-star rating from 0 reviews and 5 complaints, showing that the majority of clients are dissatisfied with real estate services.

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Latest Reviews and Complaints

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7:43 am UTC
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Smith & Ken Extremely Poor Service

I have recently ended a lease of a property managed by Smith & Ken.The initial sales team of S&K impressed. Thereafter it was nothing but hassle. In particular prior to moving in the property management department made promises on behalf of the landlord that were not honoured and used illegal labour for pre-occupancy cleaning. During the tenancy period, the staff turnover in that department was impressively high and those working were frequently in long meetings, rarely returned phone calls and ignored e-mails. Generally they were a pain to deal with and I would advise to avoid this company at all costs.

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friendlysoul
Sharjah, AE
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Jul 24, 2015 5:43 am UTC

Hi Friends I feel my self sorry to inform all the victim of this company that they closed the operations 3 days before. They ran away will all the deposit money. According to RERA buyer should not give cheque in the name of real Estate that should be in the name of seller. The cheque can only encash at the time of deal completion. All the buyer and seller should consult the legal person prior to dealing with the companies like S & K or Smith and Ken. if somebody in US they can persue the case against Ben Smith in Los Angeles because now he is running the scam in USA

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Russell Jones
Dubai, AE
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Jul 18, 2015 12:53 pm UTC
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Smith and Ken are criminals. They are lazy bone idle inept crooks who do no work, lie, cheat and swindle tenants. I had the misfortune of becoming a tenant of theirs for a year and I will do my utmost to make sure that they never get any more business. As the regulators do nothing about these clowns, the only option is to spread the word about them. Avoid them like the plague!

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Nisah
Dubai, AE
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May 25, 2015 3:26 pm UTC

Smith and Ken is also posting false advertisements of houses they do not currently have in order to get information on potential buyers. Eg: https://www.propertyfinder.ae/en/buy/villa-for-sale-dubai-arabian-ranches-3186572.html

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Crazystuff
Sydney, AU
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Apr 14, 2015 10:36 pm UTC

Same thing happened with me.
They cashed the cheque from tenant and haven't paid me for last 7 months. I have lodged a complain against S&K to both Dubai Police and RERA. Lets hope there is some result!

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Benchauds
GB
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Apr 06, 2015 5:23 am UTC

Please avoid Smith & Ken, or S&K, at any cost. They are criminals. They will cash the cheque from the tenant and they won't pay the landlord (our rental is 6 months overdue even if the tenant paid all cheques - they are just keeping the money). They never answer phone calls, they never answer emails, they lie. We don't live in Dubai and made a very big mistake in going ahead with them. Now our only choice is to give up on the money that they owe us and that they cashed from the person living in our apartment, and change agent.

How can I register a compaint with RERA

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IPFM
SA
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Apr 01, 2015 6:18 am UTC

I am approached by Smith & Ken with a very lucrative offer asking for 10% deposit to be wired to their a/c.
How can I register a compaint with RERA

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Nicolas L
BR
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Mar 04, 2015 4:00 am UTC

Fully agree as well. I rented an apartment in Dubai from Smith and Ken.
It's been four months that i moved out from this apartment and i will never see again my security deposit. They lied so many times. I even asked them to tell me the truth because we are adult... but know "i will check the the financial department" Bahh, i don't think it exist this service in their company.
I even sent an email through Linkedin to the CEO and no answer.
I'm still in contact with the landlord and he is still struggling to get his money from them also.

Please everybody, RUN AWAY FORM S&K !

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emanaman
DE
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Dec 25, 2014 1:22 am UTC

Fully agree. We bought a property thru them and due to our lack of experience we signed a very binding MoU that let them cash our commission at the very beginning of the deal. It was a painful and lengthy transfer. They didn`t know anything about the property and the landlord, they made us issue cheques to the wrong name, unit was kept on being advertised in web sites and also the ad boards were not removed several weeks after signing MoU. The only concern of S&K is to cash their commission cheque. I have heard that the original `SMITH & KEN` company was involved in many issues in the past and therefore their license has been cancelled by RERA therefore they established a new company called S&K, they still have brand rights but there is no real estate company called Smith&Ken as per Dubai Land Department anymore. Avoid and beware.

5 Smith & Ken Complaints

ComplaintsBoard
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1:38 am UTC
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Beware. They have a very nice sales-pitch, therefore I have subscribed to a Property Management service as a landlord (they were supposed to help me manage my property) for which they charged 6% of the annual rental fee. However, as part of the contract they also issue the rental cheques on their name (the idea is that then they cash them and transfer the...

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9:45 am UTC
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Smith & Ken Smith & Ken Marketing smithandken.com

I am Abu Abdullah resident of Dubai City and contacted Smith & Ken Marketing smithandken.com to buy some Property in Dubai, they over charged me, the commitment was less but they charged me a lot, I hate them, Please Think twice before contacting them they are scammers, Also looks like they are running multiple sister websites because some times I was redirected to other websites when I was touched to them online Like: propertyportal.ae, selldubaiproperty.com etc

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Update by Abu Abdullah
Jan 31, 2012 9:50 am UTC

Following are some other sister websites of Smith & Ken Marketing smithandken.com:

selldubaiproperty.com
bestdubaipropertydeals.com
buyselldubaiproperty.net
buyselldubaiproperty.org
buyselldubaiproperty.info
businessbayexperts.com
arabianranchesexperts.com
downtownburjdubaiexperts.com
emirateshillsexperts.com
dubaimarinaexperts.com
jumeirahbeachresidenceexperts.com
jumeirahislandsexperts.com
palmjumeirahexperts.com
greensdubaiexperts.com
meadowsdubaiexperts.com
springsdubaiexperts.com
viewsdubaiexperts.com
victoryheightsexperts.com
bestdubaitecomdeals.com
bestarabianranchesdeals.com
bestbusinessbaydeals.com
bestjumeirahbeachresidencedeals.com
bestpalmjumeirahdeals.com

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Andrewpattersonuae
Dubai, AE
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Oct 01, 2014 11:25 pm UTC

Smith and Ken have agreed to return my deposit, minus some fees. I feel the amount should be highly, but we both agreed on the amount so I will be considering this matter settled once the cheque is received in an hour

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Andrewpattersonuae
Dubai, AE
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Oct 01, 2014 11:35 am UTC

Today, Smith and Ken has agreed to settle this matter. They have agreed to return my deposit tomorrow at 9:30 am. The amount we agreed to had some deductions that I do not feel is entirely fair, but as we have both agreed to the amount, I will consider this matter settled if they bring the cheque tomorrow. I will not post any additional comments regarding this matter if they make good on their word

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Andrewpattersonuae
Dubai, AE
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Sep 27, 2014 6:26 am UTC

According to RERA, Smith and Ken's latest scam is over charging and false property details on the MOU. Square footage, property value, and seller's name and title deed information can be obtained at the Lands Department. People are realizing that Smith and Ken is setting up property scams using information obtained from people who were forced to leave the country during the 2008 crisis.

Susanne Adam, Rebecca Cooper, Jeremy Bentley, David Kodama are some of the names who continue to operate the Real Estate scam here in Dubai. If you have been approached by any of these names or anyone else who sales they work for Smith and Ken, contact the police right away. DO NOT BE SCAMMED BY THESE PEOPLE!

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Andrewpattersonuae
Dubai, AE
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Sep 24, 2014 2:50 pm UTC

Susanne Adam from Smith and Ken is very angry today, not only because she notice that people are starting to unveil the secrets behind the Smith and Ken scam, but also because she found out that the UAE laws do not govern comments posted on the world wide web. The local municipal police have told her that they do not govern freedom of speech on websites supported by .com so these warnings will continue to be posted. As one of the agents included in the list of names who have advised me incorrectly and walked me into the company scam, her name and her contact details will continue to be posted as a warning to others who are conducting business with Smith and Ken. Don't get caught in Susanne's wed of lies. Luckily for Susanne, there is a way to make this go away. If the money she has stolen is returned, as per RERA's instructions, I will remove my posts. I have now posted warnings about the Smith and Ken's shady business practices on 12 public websites and will continue to post on more websites daily until my deposit is returned. In the end, this scam will cost the company more than they managed to steal from me if they continue to drag out the inevitable. DO NOT SUPPORT REAL ESTATE BROKERS WHO SCAM FROM HARD WORKING HONEST PEOPLE WHO COME TO DUBAI TO CONTRIBUTE TO IT'S GROWTH! If you are curious about Susanne's side of the story, you can always contact her directly at +[protected]

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Smith and Ken
Dubai, AE
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Feb 02, 2012 9:08 am UTC

http://residentialpropertyawards.net/index.php/Tools/2011-Arabia-Winners/2011-Lettings-Agency.html
http://residentialpropertyawards.net/index.php/Tools/2011-Arabia-Winners/2011-Real-Estate-Agency-Website.html
http://residentialpropertyawards.net/index.php/Tools/2011-Arabia-Winners/2011-Real-Estate-Agency-Marketing.html
http://residentialpropertyawards.net/index.php/Tools/2011-International-Winners/2011-Winners.html

Enough said really...

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bayut.com
PK
Send a message
Feb 01, 2012 6:27 pm UTC

smith and ken dubai real estate property fu**ing smithandken.com they are just scammers and nothing else

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paulyards
PK
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Jan 31, 2012 10:10 am UTC

the same thing happens with me when i visited their website and they told me the price of the property too high which i want to buy, but i got some doubt about their given prices and when i confirmed with others then i get the difference which is very clear and very big difference...thank you Abu Abdullah, but you are absolutely right they are scammers or nothing...

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David Blade
Karachi, PK
Send a message
Jan 31, 2012 10:04 am UTC

Google take some action on these spammers, this is really bad tactics.

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karvilao
Karachi, PK
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Jan 31, 2012 9:53 am UTC

What the hell they are doiiiiiiiiiiing man

ComplaintsBoard
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2:42 pm UTC
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Smith & Ken Real Estate are scam artists and theives and lack integrity. Do not work with them unless you want to get scamed. They owe me a month's salary, it's been almost 7 months and they refuse to pay me, because they never processed my visa (even when they said it was "in processing" so I can't file in Dubai courts. When I worked there they refused to...

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ComplaintsBoard
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8:25 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have has just bought a property from a person is currently working there in their plush office, to put things simple, this nice office is all just a front, the obviouslty have no money. I bought a apartment in dubai 3 weeks ago and the deal did not go ahead, i have asked many times for this money but i keep getting told to call back later even when i...

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Smith & Ken complaints: history and resolution overview

Smith & Ken has received 5 complaints on ComplaintsBoard. The first reported case, Theft + Fraud + Scam + money, was published on Jul 5, 2010, and the most recent complaint, Extremely Poor Service, was posted on Oct 13, 2014.

Out of all reported cases, 1 complaints (20%) have been marked as resolved, while 4 complaints (80%) remain unresolved. The most recent resolved complaint, Theft + Fraud + Scam + money, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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  1. Smith & Ken Contacts

  2. Smith & Ken phone numbers
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  4. Smith & Ken address
    11th Floor, Concord Tower Media City Dubai, Dubai, 214960 , United Arab Emirates
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    Apr 29, 2026

Smith & Ken working hours

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