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Smith & Ken
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1.8 5 Reviews

Smith & Ken Complaints Summary

1 Resolved
4 Unresolved
Our verdict: When using services from Smith & Ken with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Smith & Ken reviews & complaints 5

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Newest Smith & Ken reviews & complaints

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7:43 am EDT
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Smith & Ken Extremely Poor Service

I have recently ended a lease of a property managed by Smith & Ken.The initial sales team of S&K impressed. Thereafter it was nothing but hassle. In particular prior to moving in the property management department made promises on behalf of the landlord that were not honoured and used illegal labour for pre-occupancy cleaning. During the tenancy period, the staff turnover in that department was impressively high and those working were frequently in long meetings, rarely returned phone calls and ignored e-mails. Generally they were a pain to deal with and I would advise to avoid this company at all costs.

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friendlysoul
, US
Jul 24, 2015 5:43 am EDT

Hi Friends I feel my self sorry to inform all the victim of this company that they closed the operations 3 days before. They ran away will all the deposit money. According to RERA buyer should not give cheque in the name of real Estate that should be in the name of seller. The cheque can only encash at the time of deal completion. All the buyer and seller should consult the legal person prior to dealing with the companies like S & K or Smith and Ken. if somebody in US they can persue the case against Ben Smith in Los Angeles because now he is running the scam in USA

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Russell Jones
, AE
Jul 18, 2015 12:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Smith and Ken are criminals. They are lazy bone idle inept crooks who do no work, lie, cheat and swindle tenants. I had the misfortune of becoming a tenant of theirs for a year and I will do my utmost to make sure that they never get any more business. As the regulators do nothing about these clowns, the only option is to spread the word about them. Avoid them like the plague!

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Nisah
, AE
May 25, 2015 3:26 pm EDT

Smith and Ken is also posting false advertisements of houses they do not currently have in order to get information on potential buyers. Eg: https://www.propertyfinder.ae/en/buy/villa-for-sale-dubai-arabian-ranches-3186572.html

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Crazystuff
, AU
Apr 14, 2015 10:36 pm EDT

Same thing happened with me.
They cashed the cheque from tenant and haven't paid me for last 7 months. I have lodged a complain against S&K to both Dubai Police and RERA. Lets hope there is some result!

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Benchauds
Haringey, GB
Apr 06, 2015 5:23 am EDT

Please avoid Smith & Ken, or S&K, at any cost. They are criminals. They will cash the cheque from the tenant and they won't pay the landlord (our rental is 6 months overdue even if the tenant paid all cheques - they are just keeping the money). They never answer phone calls, they never answer emails, they lie. We don't live in Dubai and made a very big mistake in going ahead with them. Now our only choice is to give up on the money that they owe us and that they cashed from the person living in our apartment, and change agent.

How can I register a compaint with RERA

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IPFM
, AE
Apr 01, 2015 6:18 am EDT

I am approached by Smith & Ken with a very lucrative offer asking for 10% deposit to be wired to their a/c.
How can I register a compaint with RERA

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Nicolas L
, BR
Mar 04, 2015 4:00 am EST

Fully agree as well. I rented an apartment in Dubai from Smith and Ken.
It's been four months that i moved out from this apartment and i will never see again my security deposit. They lied so many times. I even asked them to tell me the truth because we are adult... but know "i will check the the financial department" Bahh, i don't think it exist this service in their company.
I even sent an email through Linkedin to the CEO and no answer.
I'm still in contact with the landlord and he is still struggling to get his money from them also.

Please everybody, RUN AWAY FORM S&K !

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emanaman
, FR
Dec 25, 2014 1:22 am EST

Fully agree. We bought a property thru them and due to our lack of experience we signed a very binding MoU that let them cash our commission at the very beginning of the deal. It was a painful and lengthy transfer. They didn`t know anything about the property and the landlord, they made us issue cheques to the wrong name, unit was kept on being advertised in web sites and also the ad boards were not removed several weeks after signing MoU. The only concern of S&K is to cash their commission cheque. I have heard that the original `SMITH & KEN` company was involved in many issues in the past and therefore their license has been cancelled by RERA therefore they established a new company called S&K, they still have brand rights but there is no real estate company called Smith&Ken as per Dubai Land Department anymore. Avoid and beware.

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1:38 am EDT
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Smith & Ken - Property management

Beware. They have a very nice sales-pitch, therefore I have subscribed to a Property Management service as a landlord (they were supposed to help me manage my property) for which they charged 6% of the annual rental fee. However, as part of the contract they also issue the rental cheques on their name (the idea is that then they cash them and transfer the...

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9:45 am EST
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Smith & Ken - Smith & Ken Marketing smithandken.com

I am Abu Abdullah resident of Dubai City and contacted Smith & Ken Marketing smithandken.com to buy some Property in Dubai, they over charged me, the commitment was less but they charged me a lot, I hate them, Please Think twice before contacting them they are scammers, Also looks like they are running multiple sister websites because some times I wa...

Read full review of Smith & Ken and 9 comments
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2:42 pm EST
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Smith & Ken - Stole my money

Smith & Ken Real Estate are scam artists and theives and lack integrity. Do not work with them unless you want to get scamed. They owe me a month's salary, it's been almost 7 months and they refuse to pay me, because they never processed my visa (even when they said it was "in processing" so I can't file in Dubai courts. When I worked there they refused to...

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8:25 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Smith & Ken - Theft + Fraud + Scam + money

I have has just bought a property from a person is currently working there in their plush office, to put things simple, this nice office is all just a front, the obviouslty have no money. I bought a apartment in dubai 3 weeks ago and the deal did not go ahead, i have asked many times for this money but i keep getting told to call back later even when i...

Read full review of Smith & Ken and 37 comments
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