The complaint has been investigated and
resolved to the customer's satisfaction
SJC BuildingPoor Roofing

W Review updated:

We trusted this company to provide us with a new roof. They talked a good game but here we are, the first drenching rain since our new roof was put on and we have HUGE water bubbles coming out from our interior wall. Apparently the "roofers" bent our gutters in toward our house so the water is no collecting in the wall where the roof meets our living room. These people are HORRIBLE! They damaged our trim, left nails everywhere and just did a half ### job. Do NOT use this company!

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  • Mi
    MichaelSJCBINC Aug 13, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Could you please provide contact info for this job? We’d like the opportunity to address it because it looks otherwise like it’s not legitimate complaint. Maybe a former employee or competitor? We’re happy to address the specifics of your complaint directly if you’ll allow us to.
    You can reach us directly at [protected].
    Thank you

    0 Votes
  • Mi
    MichaelSJCBINC Aug 15, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Well, we tried to reach out to you. Here it is two days later and still no response. If your installation was truly a concern, I would think that your first priority would be to contact the company to rectify the situation or demand a refund on the work. Since neither have been done, I can only assume this review is false. We did recently have a former employee that was found to be negligent and stole from the company and his employment was terminated. Since this happened, we've been noticing false reviews popping up on several social media sites anonymously. We can only assume it's this same employee who was fired because of the nature of the posts and the anonymous way in which they're left coupled with the timing and similarity of the posts.

    We're not so naive to think that not everyone is going to be satisfied with work done for various reasons but we have an excellent track record of resolving any concerns or issues that may come up. IF this is a legit complaint, please provide us with your contact information so that we may address it directly. Thank you.

    0 Votes

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