Sit ‘n Sleep reviews and complaints 2
View all 17 complaintsSit ‘n Sleep - Sleep consultant jordan ngo
My wife and I recently purchased a new bed (mattress and frame) from your store in Artesia, California. Our experience with David Smith was amazing. He was professional, personable, and was very knowledgeable about the company’s products and processes. After my wife and I realized we wanted to purchase a headboard, we returned to the same store hoping to...
Read full complaintSit'n Sleep - Damage to our property. they won't pay
Sit'n Sleep Delivery personnel (from Artesia California) scratched our car with a box-cutter. They caused $500.00 damage and they denied responsibility from minute one. They gave us the run-around for two months: they misled us, avoided our phone calls, they asked for police reports and then they denied any responsibility.
Their Insurance carrier finally gave us the boot. He told us that the only thing we could do was to call our car insurance; then our insurance would call them (sit'n sleep's insurance), and that They would deny any responsibility all over again.
There is no winning against these people!
Consumers go into these retailers to buy their products, but if they cause damage to your private property during delivery, Sit'n Sleep will stick you with the bill...
The complaint has been investigated and resolved to the customer’s satisfaction.
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