SUBMIT A COMPLAINT

Sicily By Carcar rental in alghero

I hired a car from Alghero Airport in July. I received a different car from the one I book. After paying an extra insurance i gave back the car in perfect conditions. 3 days after, I receive a mail with pictures took many hours after I gave the car back, telling that due some scratches I should pay 215€ from the 300€ deposit I left there.
I wrote back telling that when I gave back the car those scratches where no there (the pictures had the time printed) and i send the pictures I took when I left the car.

No complain was resolve and now, more thatn 2 months after I didn´t receive back any part of my deposit. Nobody pick up the phone.

Neither my 300€ or the difference with the money they wont to charge came back to my account.

Am
Sep 30, 2019

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