order
I have been very dissatisfied with the service I have received with this company. I made an order Oct 23rd, 08...paid with a credit card that promptly went through and had no response as of Nov. 14th, 08. I e-mailed the company to track my order and received a response they would respond on 24 hrs...not. E-mailed again expressing my disappointment in their response and another NO response! Next e-mail(s) were sent out on the 23rd and 24th explaining my situation and lack of response concerning my previous communication and my intent to seek further action officially in recovering monies payed and/or applied to balance I had paid for services...Funny...2-3 of those e-mails and my shipment arrived at my door on Nov.26th...1 month after order...Bad business...
Beware customer
Shoplet.com shipped me the wrong toner color. I opened it and when saw i was wrong, reboxed and asked for it to be exchanged. After a month of emails, a call tag was issued. Two weeks later it was returned to me saying it was unusable. This business is non responsive, does not stand behind mistakes and has no customer service protocol. I am out 120.00 now! Please do not order from this site.
The complaint has been investigated and resolved to the customer’s satisfaction.
I order a wheel chair for my grandfather and mind you this was my first time, I didn't realize that there were different ' sizes. When my father open the box he was like there is no way your grandpa could fit in this chair. So I called to return the item and I figured there website state SIMPLE RETURN, but its not SIMPLE. They will not pay for the return to be shipped back. When I went to see how much the return will cost it was $50.00 to ship back and the wheel chair cost me $80.00. I asked If I could speak to the manger and they said no that she was going to lunch and that she was going to tell me the same exact thing. I asked for corporates number and MR.KARMIS stated that there is no Corprate Number for me to call. I keep telling him to transfer me someone else and he keep telling me the manager is out for lunch. I don't understand how this business had no condiration of others, .REALLY?what has happened to CUSTOMER SERVICE! BE AWARE... I wll no longer buy anything from this company ever again. I'm also In customer service n I will always find away to assist my customers and make sure that they are satisfied a happy when they leave. BEWARE!
I ordered an amplifier, that "is in stock". the company got an authorization for the full amount, $117.29, and a day later i got an e-mail saying that my purchase was "back-ordered". Call my bank, Chase, and was told bytheir representative, Arlene, that they couldn't stop the transaction.
My advise, don't order anything from "Shoplet.com", and beware of Chase bank. They seem to prefer this merchant instead of protecting their customer.
WHAT A RIPOFF, FOR BOTH COMPANIES.
Shoplet shipped me the wrong items. I called to cancel the order BEFORE it shipped. Could not get ANY customer service help so I refused the box. They charged me a 20 dollar restocking fee on a 56.00 order and didn't refund it for 6 months. Do not do business with this company unless you are prepared to be totally helpless if there is a problem.
Overview of Shoplet.com complaint handling
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Shoplet.com contacts
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Shoplet.com phone numbers+1 (800) 757-3015+1 (800) 757-3015Click up if you have successfully reached Shoplet.com by calling +1 (800) 757-3015 phone number 0 0 users reported that they have successfully reached Shoplet.com by calling +1 (800) 757-3015 phone number Click up if you have UNsuccessfully reached Shoplet.com by calling +1 (800) 757-3015 phone number 0 0 users reported that they have UNsuccessfully reached Shoplet.com by calling +1 (800) 757-3015 phone number
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Shoplet.com emailstony@shoplet.com100%Confidence score: 100%Support
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Shoplet.com headquarters39 Broadway Rm 2030, New York, New York, 10006, United States
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