Shoepie review: Crab legs. The order has not been shipped not received.

Dear Shoepie Service Dept.,
I placed an Online order #108430 with Shoepie or Shoepie King Crab, on Feb 7th 2023.
I was told that I would be sent the tracking information in 2-3 weeks but I have not received shipping information or a tracking number to date.
Please check into the matter and let me know when to expect delivery.
If I do not hear from you, or Shoepie, with in 7days, the payment will be reversed with my credit card co.
Thank you
Mr. F. Thornburgh