CB Construction and Power Tools Sherwin-Williams Complaints #2-21

Sherwin-Williams review: Store Manager at Hamilton, MT store

Doug Wagner of Hamilton, US

Dec 08, 2022 8:45 am UTC

The store manager at the Hamilton, MT, (12/4/22 and 12/8-22) store was rude, condescending, and most important uninformed about his products. My first run in with this Manager was my asking about a primer to go between wood and auto paint. I was told at that time that if I was using auto paint he would not sell me anything in the store. I wrote it off to arrogance and incomitance. My second experience with him was worse. The arrogance was back as was the incompetence. I was working on a piece of furniture that had a veneer top. I was asking about stain. I was told that Sherwin Williams did not make a stain that could be used on a veneered surface. That it was not possible to use a stain in that condition. I asked him what the pentation level of Sherwin Williams stain was. The answer I got back was that he was not a professional but only a salesman. Apparently with no education on the products he was selling.

I wrote this exchange off as a personal issue between us, for what reason I don't know. I would work with anyone else in the store but I won't go back. I don't spend a lot of money currently on panting supplies. Maybe $1500 per year. I was a general contractor in another town and spent a considerable amount of money with Sherwin Williams.

I mentioned this instance to several other paint suppliers in the area and they all had the same reports about this manager. The paint person at Ace Hardware told me that they receive a considerable amount of business from the actions of this manage.

Desired outcome: The desired outcome would be customer service classes and product information classes for this manager. I would cringe at the next person that walks of the street and has to deal with this person.

Keywords:

auto paint condescending furniture primer rude stain store manager uninformed veneer wood

0 comments

Add a comment

Sherwin-Williams - unopened tinted paint return 1

Sherwin-Williams - poor paint quality 2

Sherwin-Williams - fraud 5

Resolved

Sherwin-Williams - super deck and dock coating

Sherwin-Williams - stay away 1

Sherwin-Williams - store 3647

Sherwin-Williams - Gloss enamel paint

Sherwin-Williams - driver

Sherwin-Williams - not with paint but about the agent who sold my contracter the paint

Sherwin-Williams - Discrimination in Seaford Delaware Store

View all Sherwin-Williams reviews and complaints

Sherwin-Williams Contacts

Sherwin-Williams phone numbers

+1 (800) 022-7926

Click up if you have successfully reached Sherwin-Williams by calling +1 (800) 022-7926 phone number 5 5 users reported that they have successfully reached Sherwin-Williams by calling +1 (800) 022-7926 phone number Click down if you have unsuccessfully reached Sherwin-Williams by calling +1 (800) 022-7926 phone number 5 5 users reported that they have UNsuccessfully reached Sherwin-Williams by calling +1 (800) 022-7926 phone number

Mexico

+1 (800) 474-3794

Click up if you have successfully reached Sherwin-Williams by calling +1 (800) 474-3794 phone number 5 5 users reported that they have successfully reached Sherwin-Williams by calling +1 (800) 474-3794 phone number Click down if you have unsuccessfully reached Sherwin-Williams by calling +1 (800) 474-3794 phone number 0 0 users reported that they have UNsuccessfully reached Sherwin-Williams by calling +1 (800) 474-3794 phone number

100%
Confidence score

United States

+357 22 482 265

Click up if you have successfully reached Sherwin-Williams by calling +357 22 482 265 phone number 1 1 users reported that they have successfully reached Sherwin-Williams by calling +357 22 482 265 phone number Click down if you have unsuccessfully reached Sherwin-Williams by calling +357 22 482 265 phone number 0 0 users reported that they have UNsuccessfully reached Sherwin-Williams by calling +357 22 482 265 phone number

100%
Confidence score

Cyprus

+7 495 983 02 61

Click up if you have successfully reached Sherwin-Williams by calling +7 495 983 02 61 phone number 1 1 users reported that they have successfully reached Sherwin-Williams by calling +7 495 983 02 61 phone number Click down if you have unsuccessfully reached Sherwin-Williams by calling +7 495 983 02 61 phone number 0 0 users reported that they have UNsuccessfully reached Sherwin-Williams by calling +7 495 983 02 61 phone number

100%
Confidence score

Russia

+380 504 078 480

Click up if you have successfully reached Sherwin-Williams by calling +380 504 078 480 phone number 1 1 users reported that they have successfully reached Sherwin-Williams by calling +380 504 078 480 phone number Click down if you have unsuccessfully reached Sherwin-Williams by calling +380 504 078 480 phone number 0 0 users reported that they have UNsuccessfully reached Sherwin-Williams by calling +380 504 078 480 phone number

100%
Confidence score

Ukraine

+86 213 323 9200

Click up if you have successfully reached Sherwin-Williams by calling +86 213 323 9200 phone number 1 1 users reported that they have successfully reached Sherwin-Williams by calling +86 213 323 9200 phone number Click down if you have unsuccessfully reached Sherwin-Williams by calling +86 213 323 9200 phone number 0 0 users reported that they have UNsuccessfully reached Sherwin-Williams by calling +86 213 323 9200 phone number

100%
Confidence score

China

+966 26 683 555

Click up if you have successfully reached Sherwin-Williams by calling +966 26 683 555 phone number 1 1 users reported that they have successfully reached Sherwin-Williams by calling +966 26 683 555 phone number Click down if you have unsuccessfully reached Sherwin-Williams by calling +966 26 683 555 phone number 0 0 users reported that they have UNsuccessfully reached Sherwin-Williams by calling +966 26 683 555 phone number

100%
Confidence score

Saudi Arabia

+82 18 777 404

Click up if you have successfully reached Sherwin-Williams by calling +82 18 777 404 phone number 1 1 users reported that they have successfully reached Sherwin-Williams by calling +82 18 777 404 phone number Click down if you have unsuccessfully reached Sherwin-Williams by calling +82 18 777 404 phone number 0 0 users reported that they have UNsuccessfully reached Sherwin-Williams by calling +82 18 777 404 phone number

100%
Confidence score

South Korea

+55 112 168 4206

Click up if you have successfully reached Sherwin-Williams by calling +55 112 168 4206 phone number 1 1 users reported that they have successfully reached Sherwin-Williams by calling +55 112 168 4206 phone number Click down if you have unsuccessfully reached Sherwin-Williams by calling +55 112 168 4206 phone number 0 0 users reported that they have UNsuccessfully reached Sherwin-Williams by calling +55 112 168 4206 phone number

100%
Confidence score

Brazil

+56 600 200 1222

Click up if you have successfully reached Sherwin-Williams by calling +56 600 200 1222 phone number 1 1 users reported that they have successfully reached Sherwin-Williams by calling +56 600 200 1222 phone number Click down if you have unsuccessfully reached Sherwin-Williams by calling +56 600 200 1222 phone number 0 0 users reported that they have UNsuccessfully reached Sherwin-Williams by calling +56 600 200 1222 phone number

100%
Confidence score

Chile

+57 17 454 515

Click up if you have successfully reached Sherwin-Williams by calling +57 17 454 515 phone number 1 1 users reported that they have successfully reached Sherwin-Williams by calling +57 17 454 515 phone number Click down if you have unsuccessfully reached Sherwin-Williams by calling +57 17 454 515 phone number 0 0 users reported that they have UNsuccessfully reached Sherwin-Williams by calling +57 17 454 515 phone number

100%
Confidence score

Colombia

+51 12 512 929

Click up if you have successfully reached Sherwin-Williams by calling +51 12 512 929 phone number 1 1 users reported that they have successfully reached Sherwin-Williams by calling +51 12 512 929 phone number Click down if you have unsuccessfully reached Sherwin-Williams by calling +51 12 512 929 phone number 0 0 users reported that they have UNsuccessfully reached Sherwin-Williams by calling +51 12 512 929 phone number

100%
Confidence score

Peru

+598 800 5566

Click up if you have successfully reached Sherwin-Williams by calling +598 800 5566 phone number 1 1 users reported that they have successfully reached Sherwin-Williams by calling +598 800 5566 phone number Click down if you have unsuccessfully reached Sherwin-Williams by calling +598 800 5566 phone number 1 1 users reported that they have UNsuccessfully reached Sherwin-Williams by calling +598 800 5566 phone number

Uruguay

More phone numbers

Sherwin-Williams emails

customersupport@sherwin.com

100%
Confidence score: 100%

Support

punchout@sherwin-williams.com

74%
Confidence score: 74%

Sherwin-Williams address

101 W Prospect Ave., Cleveland, Ohio, 44115, United States

Sherwin-Williams social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

May 24, 2026
View all Sherwin-Williams contacts