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I received an email from Lisa Baron a few moments ago on August 21. She refuses to answer her phone and accuses me of harassment. DO NOT buy a kitten from this unethical individual. Feel free to contact me for additional information. I have attached the email. I have also attached a copy of the Zelle validating that funds were sent. In addition to the $2000, we also prepaid a plane ticket for both Lisa and the kitten. She said that, “I don’t usually deliver kittens.”, but she had already told me that she was going to Atlanta the following week for a delivery. My family would not recommend buying a used refrigerator from this woman, let alone a precious living creature.
Country of complaint: United States
Desired outcome: Refund
Betty, I do apologize that you dissatisfied with my cattery and your experience, however as per my contract gender is not something that can be guaranteed so early on and it is addressed in my contract for this reason and as soon as I knew I reached out to you and did offer you another option and you agreed to accept the sibling male kitten. As far as flights I had a family emergency which was life or death and unfortunately had to change the date of ticket and we did not agree on any new date, even though I did attempt to try for that Friday it just did not work. Then you advised me that sadly your mother passed away and so I told you I had several days after your mother passed away and you told me the only that worked was that Friday and you then demanded a refund and then refused to work around any other schedule and then started sending me emails calling me names and trying to bully me into giving me a refund immediately which is not what my contract states or how it works. I am sorry we could not come to any amicable conclusion and you felt the need to post false and inaccurate information about my business.