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CB Auto Parts and Repair Stores Review of Shandong Chengda Trailer Manufacturer Co.,Ltd
Shandong Chengda Trailer Manufacturer Co.,Ltd

Shandong Chengda Trailer Manufacturer Co.,Ltd review: Used truck

T
Author of the review
2:57 pm EST
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2016 HOWO 8x4 Used Dump Truck
Engine: WD615 original engine, 375Hp
Transmission: HW19710, 10 speeds forward & 2 reverse Refurbished HW76 cabin with single sleeper and A/C
Tires: 12.00R20, used tires Bucket: 7500x2300x1500mm, original bucket
This was purchased in August 2022.
It took 2 months to get the truck ready.
Apparently, the provided mentioned that the truck was in need of good refurbishing, which made sense since it is a used truck. I pick the color and every.
The truck was shipped in November and arriver in January.

When the truck arrived there were few things that were obvious; Paint on truck, especially the cabin was pilling off. The entire new paint coat washed off. Second, the engine was in bad shape. The driver had difficulty engaging the gears. The piece of metal that extend the clutch was broken and welded without account for the length, causing the gear to slip. The tires were in horrible shape. I know the tire were used but I had to replace all 10 tire before reaching the destination. The oil, air, fuel filter needed to be replaced. Somehow everything was contaminated with water. Midway through the journey, the engine stalled, 4 broken pistons, and other problem. The entire engine was destroyed. Even before that, all the electronic was a mess... The driver could not read engine temperature or pressure. The dashboard will come on and off. To make the story short. The truck need to be towed 300 miles, the engine replaced. Remember I said the truck was being refurbished, that was un understatement; rusts were spotted everywhere on the truck. I contacted the seller, she apologized, then ghosted me. Unread messages, unanswered phone calls. In addition, I'm missing 60 seats that were supposed to be loaded in the truck. I have order for 4 more trucks and wondering what will be the point to buy from China let alone from them after this experience.

Desired outcome: I would like at least a new engine and will settle for good used one.The truck cost me twice the purchasing price. Paying for driver, mechanics, tow, and all travel expenses.

Update by Tsm4976
Feb 15, 2023 7:57 am EST

Is this a joke?

The issue is not resolved

Resolved

They didn't They ghosted me

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