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SEO Moves
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www.seomoves.co.uk

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5.0 1 Complaint
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SEO Moves Complaints 1

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3:52 pm EDT
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SEO Moves SEO

Absolutely terrible service

Posted using my other account as SEOMoves tried to claim my review was fake!

So, having given this some thought, I have decided to review my experiences with SEOMoves.

I initially contacted them around 7 years ago, as my website was underperforming on Google. I initially dealt with Jason who made me feel that SEOMoves was the SEO Agency that I could partner with and the one that could improve my rankings.

As we all know, a website on google is like a ball bobbing around on an ocean, that is constantly changing while other websites also bob around on the same ocean - SEO is a somewhat immeasurable service, to a certain degree.

Anyway, my ranks duly improved and I was happy with their work.

However, dealing with the owners was a different story indeed. If I ever challenged them, I was treated as if I was a pain in their backside was criticising them (they don't like to be challenged at all it seems.

I care greatly about my business (As I am sure you all do) and take a vested interest in its success but I was always made to feel that I should just put up and shut up - many, many times, if I asked something that they did not like, I was basically and in no uncertain terms (quite literally) told to go elsewhere! This wore me down and quite frankly made me feel as if I had no input in my own business as far as SEO was concerned.

SEOmoves moved my website to their hosting platform in order to create a custom CMS for my site. That was great, aside from the fact that I did not have 100% access to all elements of MY business website.

So if I needed critical changes made, I had to wait for a response from them before those critical changes could be made. In December of 2023, my site went down - I contacted SEOMoves by email and whatsapp. I did not receive a response. So eventually, feeling somewhat frustrated and worried bout eh potential business I could be losing, I left a post on their Google review platform.

Within minutes, I received a response and the issues were resolved. During a subsequent conversation with one of the Directors of SEOMoves, he referred to that review and told me that he nearly shut my website down because of the review I left - an SEO company was going to close my business because I was not happy with how long it took them to resolve an issue that I could not resolve myself as I did not have full access to my website...

Earlier this year, I was considering increasing my SEO budget with them, as I was not seeing the required and expected results form the SO I was paying for the SEO - they had optimised pages to get visits to my website and were quoting his increase in visits when sending me the monthly SEO reports - however, the pages were irrelevant to services sold on my site and as such, we attracting visitors with zero commercial intent - a waste of my SEO budget. When I asked for a formal agreement, I was told that Seomoves did not provide such. When I asked for further documentation detailing the service they would provide, I was once again told that I should go elsewhere if I was not prepared to move forward on THEIR terms.

So, to summarise, SEOmoves were good to start with but as time went by, I was made to feel worthless and that I had no input as to how the SEO was conducted or on what terms.

I lost count of the times I was told that, if I didn't like it, I should go elsewhere.

When I finally advised them that I was not wishing to use them any longer, as I was unhappy with how I had been spoken to and treated, and asked them to remove my files from their servers, I received a single word response - "Done!'

So, if you want an SEO agency that can run SEO 'but mainly on their terms, then these people are for you. If you want to feel like a valued client, then maybe not.

* I have copies of all correspondence to which I refer above and am more than happy to share them - email me at tjburchell3 at gmail dot com

And they keep trying to have my review removed while seemingly replacing it with a fake one.

They even responded to my last review with defensive detail concerning the work they did for me, then claimed I wasnt a real client.

Very sketchy outfit would you trust that?

Read full review of SEO Moves and 2 comments
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TimB12122
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Jul 30, 2024 12:00 pm EDT

SEOMoves have now claimed that my post is defamatory. As such I have asked Complaints Board to remove it.

R
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R. Herzog
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Jul 23, 2024 5:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It’s infuriating when a company that should be helping your business grow instead makes you feel like a nuisance.

The fact that they tried to silence you by claiming your review was fake is a huge red flag. And threatening to shut down your website because you left a negative review? That’s beyond unprofessional. They’re supposed to be working for you, not holding your business hostage.

You've done everything right by documenting your experience and standing up for yourself. Keep pushing. Share your story far and wide. Let other potential clients know what kind of treatment they can expect from SEOMoves. Use every platform available to you to make sure your voice is heard.

It’s your business, your livelihood, and you deserve to work with people who respect that. Demand that respect. Don’t let them brush you off or belittle your concerns. Stand your ground and make it clear that you won’t be silenced or mistreated. You have the power here, and you’re not going to let them get away with this. Stay strong and keep fighting for what’s right.

Is SEO Moves Legit?

SEO Moves earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: SEO Moves stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights SEO Moves's reputation as a trustworthy leader in their field. Customers can rely on SEO Moves's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for SEO Moves. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

SEO Moves resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

A long registered date for seomoves.co.uk can be seen as a positive aspect for SEO Moves as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of SEO Moves's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Seomoves.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Seomoves.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for SEO Moves have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Seomoves.co.uk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Seomoves.co.uk regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from SEO Moves.

However ComplaintsBoard has detected that:

  • Seomoves.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The seomoves.co.uk may offer a niche product or service that is only of interest to a smaller audience.

Overview of SEO Moves complaint handling

SEO Moves reviews first appeared on Complaints Board on Jul 22, 2024. The latest review SEO was posted on Jul 22, 2024. The latest complaint SEO was resolved on Jul 22, 2024. SEO Moves has an average consumer rating of 5 stars from 1 reviews. SEO Moves has resolved 1 complaints.
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  1. SEO Moves Contacts

  2. SEO Moves phone numbers
    +44 843 557 1643
    +44 843 557 1643
    Click up if you have successfully reached SEO Moves by calling +44 843 557 1643 phone number 0 0 users reported that they have successfully reached SEO Moves by calling +44 843 557 1643 phone number Click down if you have unsuccessfully reached SEO Moves by calling +44 843 557 1643 phone number 0 0 users reported that they have UNsuccessfully reached SEO Moves by calling +44 843 557 1643 phone number
  3. SEO Moves emails
  4. SEO Moves address
    Office 1, West End House, 60 Oxford Street, Wellingborough, NN8 4JJ, United Kingdom
  5. SEO Moves social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
SEO Moves Category
SEO Moves is ranked 2 among 169 companies in the Digital and Marketing Services category

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