Selene Finance Loss Draft review: Homeowners loss

I’m October 2021 I had a tree fall on my home. Geico issued a check to pay out the contractors which had to do an emergency work. A check was issued to me and the mortgage company . I submitted the check n allllll paperwork needed . Now we are in April 2022 and I call daily ! I still have Not received a reimbursement check. Everyday they are telling me corporate hasn’t approved yet. 6 months? My ILD number is 293643 , Please help me! I do not know what else I need to do. My email is [protected]@yahoo.com