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The good, the bad, and the ugly - discover what customers are saying about Sears brands LLC

Welcome to our customer reviews and complaints page for Sears brands LLC. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Sears brands LLC.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Sears brands LLC's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Sears brands LLC, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Sears brands LLC. Your feedback is an important part of our community and will help others make informed decisions.

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11:50 am EST

Sears brands LLC Kenmore elite high efficiency washer model 796.2927

This washer was installed in September of 2011. It has been a little over five years, and it is rusting around the detergent tray. The rust is dripping into the wash water and also staining the detergent tray. After speaking to a few people at Kenmore Services, I was transferred to Customer Solutions where I spoke with a manager. It was first stated by her that this was cosmetic and would not address the issue. I told Sears it was more than a cosmetic issue as it was tainting the wash water. She proceeded to tell them there was no solution for this, therefore nothing will be done. The complaint number Sears gave me was Case #4659031. The desired solution would be to resurface the area. If they cannot do this, the washer should be replaced.

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11:06 am EDT

Sears brands LLC craftsman tractor

we purchased a craftsman 42 inch auto trans.tractor less then 2 years ago and found the rear wheel have grease all over the inside of the wheels after further checking we found out the transaxle is not a item you can service and it has to be replaced the part itself is around 800.00 1/2 the price of the tractor, a plastic transaxle that cannot be serviced or repaired is a shame, we don't have that kind of money to keep buying a tractor for something that's not made that well, we bought another craftsman tractor prior to this one and the engine started knocking a few years after we had it and now its junk and we always serviced our tractors as the maint.schedule requires, very disappointed in the craftsman product we have purchased last few times, it would be nice for some financial help on this repair

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