Seaga Manufacturing Vending Operators Reviews 2025

Latest Reviews and Complaints

Starrblu Skyy of Hamburg, US

Jan 19, 2022 3:56 pm EST

Technical support is horrible

I signed a 1 yr service agreement with Seaga in the amount of $275. I got reprimanded for calling during Josh Wallis's lunch time. The second time I called he rushed me off the phone and provided incorrect information about the diagnosis. He tried to charge me $700 to change my board and my display pad. I was told if I don't want the service, I can have my money back for the service call. When I asked for my refund, I was told that they don't do refunds. It is pretty visible this team has a very low bar for their customer support. This guy should not be dealing with customers in any capacity. On top of being rude, he is dishonest. I would strongly recommend that you avoid this chop shop.

I called discount vending and they took their time to trouble shoot the issue. All I needed was for my display to be changed. Save yourself the trouble. Call Discount Vending and ask for Tobias.

Desired outcome: I want my money back. Seaga stole $275 from my company stating that they can provide a service that they cannot.

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How responsive is Seaga Manufacturing's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that Seaga Manufacturing is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Seaga Manufacturing's silence.

How is Seaga Manufacturing’s rated by vending machine operators and business owners?

Seaga Manufacturing’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of vending machine operators and business owners are dissatisfied with equipment and services.

Keywords

rude display pad information issue lunch time phone refund reprimanded service agreement tobias trouble trouble shoot buy junk mistake repair supervisor technical support vending machines warranty

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Flavio Santana of BR

Apr 13, 2017 1:58 pm EDT

Verified customer

healthy vending machines

If you want to waste your money, buy Seaga vending machines. I bought 12 Seaga vending machines and that was a huge mistake. Seaga machines are really junk. I have to repair one machine per week. Why? Because they refuse to provide warranty on parts as stated in my purchase contract. If you want to meet very rude people, call Josh Wallis (Technical Support Advisor). He will ask you picture of failure part and then will refuse to provide warranty. If you want to talk to someone else, try to contact Scott Jordan (Josh Wallis supervisor). He never answer calls or emails. If you ask his director's name and contact, he doesn't answer. Now I am hiring a lawyer to sue Seaga. STAY AWAY FROM SEAGA VENDING MACHINE !

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Seaga Manufacturing earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Seaga Manufacturing to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Seaga Manufacturing is known for their high standards and safety. If you're thinking about dealing with Seaga Manufacturing, it's wise to check how they handle complaints.

We found clear and detailed contact information for Seaga Manufacturing. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Seaga.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Seaga.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a seaga.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:

Seaga Manufacturing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to Seaga Manufacturing has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Seaga Manufacturing reviews first appeared on Complaints Board on Apr 13, 2017. The latest review Technical support is horrible was posted on Jan 19, 2022. Seaga Manufacturing has an average consumer rating of 1 stars from 2 reviews. Seaga Manufacturing has resolved 0 complaints.