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Schmucker Roofing Customer Service Phone, Email, Contacts

Schmucker Roofing
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1.0 3 Complaints
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Schmucker Roofing Complaints 3

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Schmucker Roofing August , they put on a new roof (some shingles and metal) in just 3 days of stormy, rainy weather

August , they put on a new roof (some shingles and metal) in just 3 days of stormy, rainy weather. Unfortunately, this resulted in water damage to multiple areas of my house, including 3 bedrooms, the family room, and the garage. To make matters worse, their ladder fell against my garage door, causing scratches and dents. They sent their supervisor to touch up the ceilings with paint, but it looks terrible and doesn't match at all. They also left a messy overspray in my garage and on the garage door. The metal roof wasn't installed properly either. I've been trying to reach out to *** through calls and texts, but he's been avoiding me. It's been 2 months now, and there's been no resolution. He already got paid, so it's really frustrating. This whole experience has been a complete nightmare. It's clear that something was wrong because *** ended up firing the entire crew that worked on my roof. I just want everything to be fixed and for my roof to look the way it did before they started working on it. I need a competent crew to come and fix my metal roof. I'm exhausted from dealing with this.

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Schmucker Roofing We contacted Schmucker for a quote and were told a price for a new asphalt roof, one sunroof, and 6-inch gutters

We contacted Schmucker for a quote and were told a price for a new asphalt roof, one sunroof, and 6-inch gutters. Despite the many issues that occurred over the months it took to complete, my complaint is about the sunroof. Schmucker checked my roof thoroughly and agreed that they could install the sunroof. After removing the old roof, they cut the outer hole and placed the sunroof. We waited for weeks for them to finish the inside part of the sunroof. Then, the owner told me that it's not their specialty and I should find someone else to complete the work. Another company checked my sunroof and said it's not in the right spot and can't be used where Schmucker placed it. They said the sunroof needs to be removed, the hole re-roofed, and a new hole cut in a different spot. I contacted *** to fix the issue, and he said he would. However, it's been 2 weeks and I haven't heard anything.

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Schmucker Roofing We had a boat house roof replaced and the house roof repaired

We had a boat house roof replaced and the house roof repaired. The quote given was over the initial cost that were given in case they ran into issues when repairing the house roof. They were given $2,000.00 upfront for material. It ended up they didn't need anything additional for the house roof, however, told me that I still have to pay the cost that included additional material. On top of all that, they put the wrong color shingles on the boat house and it was not what was chosen initially. They also did not bring all material needed and we were asked to go pick up some of the material - which was not credited back nor paid back to us. When I asked for a itemized invoice, I was told by LeRoy (the owner) that he doesn't run his business like that and does not give out itemized invoices showing what material was used, and the break down of the cost per labor, etc... and that he could not provide that to me. With not willingly giving an itemized invoice to show cost, and charging for extra material that ended up not being used, this business has something to hide in what they are charging and how they are charging it. With what he charged me, the labor rate came out to $633.00/ hr! Since I would not agree to the bill, and this repair was being paid out of escrow, he contacted my lender and went around me to get paid. I am requesting an itemized bill to show what exactly was used and the cost and a refund for the difference that I should not have been charged. Also, there is an hour of labor that shouldn't be charged because they had to run to the warehouse to get the shingles for the house repair that the crew just sat and waited without continue to work. I feel this company has a lot to hide and does a lot of price gouging and cost hiding so that they make a larger profit than they should. The business and the owner are definitely not fair and honest. Overall, I am not a happy customer and will not ever recommend them to anyone.

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Is Schmucker Roofing Legit?

Schmucker Roofing earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Schmucker Roofing to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Schmucker Roofing is known for their high standards and safety. If you're thinking about dealing with Schmucker Roofing, it's wise to check how they handle complaints.

Schmucker Roofing has claimed the domain name for schmuckerroofing.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Schmuckerroofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Schmuckerroofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a schmuckerroofing.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Schmucker Roofing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Schmucker Roofing has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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About Schmucker Roofing

Screenshot Schmucker Roofing
Schmucker Roofing, a leading roofing company, offers a wide range of professional roofing services. With their expertise and experience, they provide top-notch solutions for residential and commercial properties. From roof repairs and replacements to new installations, Schmucker Roofing ensures durable and long-lasting results. Their team of skilled professionals is committed to delivering exceptional craftsmanship and customer satisfaction. With a focus on quality materials and attention to detail, Schmucker Roofing is the go-to choice for all your roofing needs. Visit their website, schmuckerroofing.com, to learn more about their services and request a free quote.

Overview of Schmucker Roofing complaint handling

Schmucker Roofing reviews first appeared on Complaints Board on Oct 12, 2023. The latest review August 2021, they put on a new roof (some shingles and metal) in just 3 days of stormy, rainy weather was posted on Oct 16, 2023. Schmucker Roofing has an average consumer rating of 1 stars from 3 reviews. Schmucker Roofing has resolved 0 complaints.
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  1. Schmucker Roofing Contacts

  2. Schmucker Roofing phone numbers
    +1 (260) 442-5884
    +1 (260) 442-5884
    Click up if you have successfully reached Schmucker Roofing by calling +1 (260) 442-5884 phone number 0 0 users reported that they have successfully reached Schmucker Roofing by calling +1 (260) 442-5884 phone number Click down if you have unsuccessfully reached Schmucker Roofing by calling +1 (260) 442-5884 phone number 0 0 users reported that they have UNsuccessfully reached Schmucker Roofing by calling +1 (260) 442-5884 phone number
  3. Schmucker Roofing address
    19521 Knoust Rd., Harlan, Indiana, 46743, United States
  4. Schmucker Roofing social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Schmucker Roofing Category
Schmucker Roofing is ranked 390 among 460 companies in the Roofing category

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