Menu
Write a review
File a complaint
Santander Consumer USA

Santander Consumer USA review: My truck being repossessed

C
Author of the review
11:03 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Got my truck and around 27,000 of my money plus $8,000 in down payment. If I knew that Chrysler capital was Santander. Would have never bought the truck. Told could refinance from the sales rep in a 1 year. Website says does not refinance with customers who have open loans with them. They messed up once on payment and finally got that straightened out. They think I'm dumb and not going to do anything. $500 of payment not showing on their statement they finally sent me and my bank statement shows it and principal doesn't match what I have paid so over $1700 of that is in their pocket and not 9n my truck. Truck was $35, 000. Payed in around 27, 000 on the truck. Well, as I expected, reposed. The Santander way, everything is designed for their win. Fees just come from everywhere when you ask y. FYI, the late fees are included with the total price, not separate. All apart from a script that is written for them to say to you on the phone, all lies and excuses. They need to go ASAP, like yesterday last year.

0 comments
Add a comment

More Santander Consumer USA reviews & complaints

Santander Consumer USA - illegal practices and consumer harrassment 294
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Santander Consumer USA - Join in on the class action lawsuit 219
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Santander Consumer USA - unethical service 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Santander Consumer USA - mishandling of purchased autoloan 42
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Santander Consumer USA - refund due 25
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Santander Consumer USA - Billing and website issues 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Santander Consumer USA - everything 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Santander Consumer USA - Auto loan 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Santander Consumer USA reviews and complaints
  1. Santander Consumer USA Contacts

  2. Santander Consumer USA phone numbers
    Click up if you have successfully reached Santander Consumer USA by calling +1 (888) 222-4227 phone number 0 0 users reported that they have successfully reached Santander Consumer USA by calling +1 (888) 222-4227 phone number Click down if you have unsuccessfully reached Santander Consumer USA by calling +1 (888) 222-4227 phone number 0 0 users reported that they have UNsuccessfully reached Santander Consumer USA by calling +1 (888) 222-4227 phone number
    Customer Service
  3. Santander Consumer USA emails
  4. Santander Consumer USA address
    P.O Box 961245, Fort Worth, Texas, 76161-1245, United States
  5. Santander Consumer USA social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 31, 2026
  7. View all Santander Consumer USA contacts
Santander Consumer USA Category
Santander Consumer USA is ranked 14 among 214 companies in the Financing and Loans category