DEDUCTIONS ON MY SALARY
I took two policies with Sanlam in June 2009 they were suppose to deduct from my bank account but they never did, in January 2010 back from my annual leave I saw deductions from my salary I immediately contacted the call centre & was told that the policy was never taken so I was told to fax a covering letter, ID copy, bank statement in order to get a refund, they will stop the deductions of which I did.Up until now my money is deducted & everytime I call they tell me to do the same thing.
I don't know what to do anymore pls I need advice.I even went to their offices in Bellville, Cape Town they promise to sort this out but they are still deducting.
I am just very surprised at your lack of interest
I keep getting mail - presumably confidential - for an individual who does not live at my address. Numerous times I have returned it to sender. As the mail looks important, I thought I would email you on 01 October about the problem. On 02 October I got an automatic reply to say that you would be in contact with me. It is now nearly a month later and I have heard nothing from you.
Surely this is an issue you should respond to promptly. I am trying to assist both you and this individual but it seems that you just don't care.
I have done my job as a concerned citizen. I am just very surprised at your lack of interest.
Fraud forgery independent witness beneficiarys was forged on my policies for years lies been tokd my policy lapsed head management ghosted ne
That's just how they are, they don't take customer service seriously I wonder if they have a customer relations manager, their service is very poor, they don't reply to emails.
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im having a problem with sanlam sky i wrote a letters to cancel their policy even now they are still deduting i advice ppl nt to take this policy they are not trustworthly my phone [protected] if you want prove