Sabrina Pools & Hot Tubs’s earns a 1.0-star rating from 2 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their purchases and installations.
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I call Sabrina Pools to close my pool for the season
I call Sabrina Pools to close my pool for the season. The guy on the phone asked me all the questions and knew I had a gunite in ground pool. He scheduled my closing for Wednesday 11/2. The guys showed up to my property to close the pool and stated we don't work on gunite pools then left. I called Sabrina pools to get this rectified with no assistance from the manager. Basically I was told to go ahead and contact the ComplaintsBoard.com they were not helping me. They left me in the dark for days and made excuses as to why they never returned my calls. I am mad with this company and would never recommend them to anyone.
This experience has been a nightmare
This experience has been a nightmare. We wanted to support local, but we've been left in the dark. We signed a contract last year and it said our project would start in June . It was postponed until July for unknown reasons. Then pushed back to August. Now it's September and our backyard is a mess. One crew leveled and graded the area, but they ruined the yard and dumped dirt in an area that was ready for grass seed. The second crew complained about the level job and only erected a few panels. Now we have random walls, a mud pit, and a destroyed yard. We lost out on a full season of family fun. The loan company has already paid 50%, but we don't have 50% of a pool. This has been a frustrating experience. Other families and friends have expressed the same frustrations with Sabrinas.
Sabrina Pools & Hot Tubs Complaints 1
I called Sabrina Pools on 12/7 at 9:30 am and asked for Glen to fix my hot tub
I called Sabrina Pools on 12/7 at 9:30 am and asked for Glen to fix my hot tub. I turned it off because it had a leak and they said it would cost $200+ to winterize. Glen came and said it would cost $300+ to repair. He said to let Sabrina Pools know my decision and he would come back. I put a 40W light bulb under the hot tub like they said. I called Sabrina on 12/20 at 10:20 am, but they were closed. I left a message on 1/3 at 10:15 am saying I need Glen to come back before the pipes freeze. I will contact ComplaintsBoard.com if I don't hear back soon. Please help before my hot tub is ruined. Thank you.
Is Sabrina Pools & Hot Tubs Legit?
Sabrina Pools & Hot Tubs earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Sabrina Pools & Hot Tubs has claimed the domain name for sabrinapools.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Sabrinapools.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the sabrinapools.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- The website belonging to Sabrina Pools & Hot Tubs has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Sabrina Pools & Hot Tubs complaint handling
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Sabrina Pools & Hot Tubs Contacts
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Sabrina Pools & Hot Tubs phone numbers+1 (860) 742-7308+1 (860) 742-7308Click up if you have successfully reached Sabrina Pools & Hot Tubs by calling +1 (860) 742-7308 phone number 0 0 users reported that they have successfully reached Sabrina Pools & Hot Tubs by calling +1 (860) 742-7308 phone number Click down if you have unsuccessfully reached Sabrina Pools & Hot Tubs by calling +1 (860) 742-7308 phone number 0 0 users reported that they have UNsuccessfully reached Sabrina Pools & Hot Tubs by calling +1 (860) 742-7308 phone number
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Sabrina Pools & Hot Tubs address2182 Boston Tpke, Coventry, Connecticut, 06238-1110, United States
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Sabrina Pools & Hot Tubs social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 04, 2025




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