I ordered 6 shirts from Ryabe on Nov. 3. The only reason I ordered from this company was because they indicated items were shipped from the US. I did not receive the items until mid-December. Three shirts did not fit and/or were poor quality. A shipping tag on the package had Asian writing on it. That label was covered by one from CA. So the clothing was shipped from Asia to the US and then they sent the order to me. I believe this advertising is deceptive.
I contacted the company to return. They offered me $35, keep the clothes. I responded by email that I would like to return the clothes as they are poor quality and their business practices are shady. I received another email offering $53, I keep the clothing. Again, I responded no, I wanted to return the items.
I was sent an address to return items to. That return address is in Dubai, UAE. It cost $26.50 to send the clothes back.
I had assumed since the clothes were "shipped from the US" (as indicated on the website) that the return should be to the US. That was not the case.
I posted three reviews on each of the items I'm returning. Those reviews were never posted. The reviews were polite, but not favorable toward the company. Again, this is a deceptive business practice as the website indicates we can leave a review. They just post the ones that are favorable.
Please let me know how I should proceed. I have all of the emails.
Desired outcome: I would like my postage refunded. I would also like the reviews posted and the business practices regarding shipping changed.