Rushmore Servicing review: Insurance money they are holding

We had a slab leak in 2024, which caused damage to our home. We filed a claim with our Insurance Company, and they sent a check to cover the repairs. The check had to be endorsed by Rushmore Servicing as they are the mortgage holder. At the time of the damage we were behind on our payments, but we brought it current that exact same month. They wanted for us to surrender our home and when we didn't and got our mortgage up to date, they conveniently decided to hold onto our insurance check. They will only send us 25% of the amount. Then we have to get an inspection done in order for them to release our money. They have no right to hold that money our mortgage is current and has been for 6 months. Also that was the only time that we were behind and we attempted to make arrangements to get help from Rushmore Servicing and got nowhere. They could care a less about People, They are Thieves and should be closed down.