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Rummos-shop Reviews 2

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Rummos-shop Disappointing Experience with Rummos-Shop: Terrible Customer Service and No Refund/Exchange

When I got my shoes from Rummos-shop, I was really excited to try them on. But when I did, I was really disappointed. They were way too small and uncomfortable. I immediately contacted their customer service to ask for a refund or exchange, but I haven't heard back from them in over four weeks. I've sent them multiple messages, but they haven't responded to any of them. It's really frustrating because their website says that they offer refunds and exchanges within 30 days of purchase.

I even went ahead and sent the shoes back to the address listed on their website, but they never received the package. I had to pay 20 euros for tracking, but it was all for nothing. I'm really disappointed with the lack of customer service from Rummos-shop. They don't seem to care about their customers at all.

I would definitely recommend going to a physical store instead of ordering from Rummos-shop. It's just not worth the hassle and frustration. I wish I had checked Trustpilot before ordering from them. It seems like a lot of other people have had similar experiences.

Overall, I would not recommend Rummos-shop. Their customer service is terrible and they don't seem to care about their customers. It's best to avoid them and go to a proper shop instead.

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Rummos-shop Disappointing Experience with Rummos: Delayed Shipping and Poor Customer Service

I gotta say, I bought a couple of pairs of Rummos from their website (rummos-shop.com) back in November 2021. I needed them for a dance performance that was coming up soon, so I was pretty excited to get them. I had tried some of their shoes before from another store and they were pretty good quality, so I figured I'd give them a shot.

After about two weeks, I got a notification that my shoes had shipped. I was stoked! But then, week 5 rolled around and I still hadn't received them. I checked online and saw that the shoes were still in Portugal. I was bummed out because I knew I needed them for my performance, so I wrote to Rummos customer service to let them know I had to cancel the order because the shoes wouldn't arrive in time.

But then, I didn't hear back from them for 10 whole days! That's a long time to wait for a response, especially when I needed the shoes for a performance. So, I decided to open a dispute with my credit card company. I mean, what else was I supposed to do?

Well, guess what? Three weeks after I filed the dispute (which was exactly two months after I placed the order), Rummos finally shipped the shoes. Can you believe it? They arrived a whopping 10 weeks after I placed the order! By that time, I had already bought replacement shoes a week before they sent the second shipment. I was so frustrated!

So, I contacted Rummos customer service again to request return information, but I haven't heard back from them at all. It's like they don't even care that I spent $240 on two pairs of shoes that I don't even need anymore. I'm so disappointed.

Honestly, if you're thinking about ordering from Rummos, I would think twice. Unless you're okay with waiting forever to get your shoes (if you get them at all), I wouldn't recommend it.

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Is Rummos-shop Legit?

Rummos-shop earns a trustworthiness rating of 68%

Generally safe, but check closely before sharing details.

Our conclusion: Rummos-shop's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

Rummos-shop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rummos-shop.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

About Rummos-shop

Screenshot Rummos-shop
Rummos-shop is a leading online store that specializes in providing high-quality dance shoes and accessories to customers worldwide. The company has established a reputation for excellence in the dance industry, offering a wide range of products that cater to the needs of both amateur and professional dancers.

The website is designed to be user-friendly, with an intuitive interface that allows customers to easily navigate through the different categories of products available. The site is also optimized for mobile devices, ensuring that customers can access it from anywhere, at any time.

Rummos-shop offers a wide range of dance shoes, including ballroom, Latin, salsa, tango, and jazz shoes. The shoes are made from high-quality materials, ensuring durability and comfort for the wearer. The company also offers a range of accessories, including dance bags, shoe brushes, and shoe trees, to help customers maintain their shoes and keep them in top condition.

One of the key features of Rummos-shop is its commitment to customer satisfaction. The company offers a 30-day return policy, allowing customers to return products that do not meet their expectations. The company also provides excellent customer service, with a team of knowledgeable and friendly staff available to answer any questions or concerns that customers may have.

Overall, Rummos-shop is a reliable and trustworthy online store that provides high-quality dance shoes and accessories to customers worldwide. With its commitment to customer satisfaction and excellent product range, the company is a top choice for dancers of all levels.
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    Jul 13, 2024
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Rummos-shop is ranked 1574 among 1576 companies in the Online Shopping category

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