Ruby Tuesday review: service & food

Me and My Husband got in from New Jersey to Columbia SC .Tired and hungry from an long road trip .Went inside establishment, we were greeted and seated by the host. Server didnt even recognize that we were seated(MISTAKE #1) Server finally comes over and introduces herself.after we were seated for 30 minutes(MISTAKE#2) DIDN'T receive drinks until like 25 minutes after ordering (MISTAKE#3) Food comes out luke warm and salad bar was very unappetizing..To leave out restaurant to the ER to find out food poisoning is what we both caught from there...Spoke with manager while on phone he had to tell employees in back to be quiet bc he was on the phone gave him me and my husband information for him to submit a complaint but never received a call, email, nor my refund regarding the horrible service and undercook food ...Smh i would like my refund of 60.83 ..Thank you