Ruby Tuesday review: employees and food ( 3 comments)

I walked inside ruby tuesdays at 8 o'clock. Did not take long to seat us. However, our waiter took longer than normal to come to our table. Once he asked us our drinks we waited 30 mins before he came back with them. Next he took our order and we waited 45 minutes exactly for our food. He walked past our table multiple times without stopping to make sure we were fine while we waiting on our food. Finally our food came and it was not what I look forward to, so I changed my food and asked for something different. Now I had to wait about 45 minutes. Sadly, I was not patient enough after the first 30 minutes and my date had already completed his plate so I walked up to the manager. I told her about my complaint but sadly she acted nonchalant and did nothing. Finally once my waiter came back I told him I did not want the plate and asked for my recipes. I waited another 20 minutes for that. Then waited another 15 minutes for them to return with my credit card. Worst experience of my life! I would like a call and response to my complaint please.