The complaint has been investigated and
resolved to the customer's satisfactionResolved Ruby Tuesday — awful experience
resolved to the customer's satisfaction
So on Sunday evening me, my girlfriend, and my mother went to go get something to eat at Ruby Tuesday. The restaurant was very nice looking and the booth was very comfortable. the wait staff was nice and made us feel comfortable. I ordered shrimp, a baked potato and some vegetables. My mother got a small steak and baked potato, and finally my girlfriend got a shrimp pasta type dish that had tomatoes on top of the nodles and shrimp. So after about 15 minutes we got our food and began to eat. My meal was very good and my mothers steak was cooked to her liking but, my girlfriends dinner is another story entirely.
She began to eat her pasta, intentionally avoiding her tomatoes because she doesn't like them which is a good thing. After about 5 minutes my girlfriend asked me if little white and black things were moving in her pasta. sure enough the tomatoes were COVERED in tiny maggot, worm like things moving around. We immediately asked a waitress nearby who wasn't our waitress to look at it. We said that she had worms in her meal and the waitress looked like she didn't believe it at first; until she took a close look. She then ran off into the kitchen without saying anything. Well My mother and I were really grossed out and could not eat anymore. About twenty minutes later the manager came back up and apologized and said that the cooks were disassembling the make table to look for the problem.Our meal was free but the most disturbing thing is that the hostess was still seating customers! The store should of been shut down. I will never eat there again and I wish i had called the health department. It was one of the most disgusting, foul, experience I have ever had eating out.