RPO Chandigarhharassment of customers!

I was going through the instructions mentioned on the passport application form before filling. I have been issued passport from your regional office having details:

Name: ravi bhushan sood
D. o. b.: 27/10/1952
Date of issue: 28/09/2006
Pp no.: g0036851

While filling the application form I had furnished all the particulars and the documents required to support all information provided therewith. I have been issued the passport but it says ecr (emigration check required), despite the fact that I had provided all the supporting documents. my wife was also issued passport with error in spouse's name and no endorsement of ecnr. to rectify the above listed errors we have been asked for rs.300/- per error.

I want to know, where there are penalties for providing wrong information, what actions are to be taken according to your instruction book against staff for dereliction of duty and filing wrong information in passports.

Is there any redressal of customers' grievances?

Kind regards,
Ravi bhushan sood
Email: cedar. [protected]@yahoo.co.in
Mob no: [protected]

Responses

  • Lo
    lokesh sharma Sep 17, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I submitted my passport application 8 months back with in a month police enquiry successfully accomplished.but i don't get my passport or any information till date. i posted more than three mail to RPO chandigarh mail id([email protected]) to know the status of my passport but RPO chandigarh not replying. I also copy to Ministry of External Affairs Delhi mail id ([email protected]). Nobody is answering whats wrong with my passport.Why r they taking so much time ?

    Passport Query Reg: File Ref. No-Z36014407 of LOKESH SHARMA
    Receipt No. 596
    Deptt. Receipt No.579
    date 22-01-2007

    lokesh sharma
    [email protected]

    0 Votes
  • Na
    navdeep singh dhaliwal Jan 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i applied my passport document in january 2005 but my passport is not ready

    0 Votes
  • Ra
    Rakesh Chauhan Feb 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sir

    Meri Police verification ko one month ho gya hai.
    AAP ke Status ke According Meri verification nahi Ponche hai. please write me what i do ?
    my Email - [email protected] and mo.number is 09988910323

    Regards
    RAKESH CHAUHAN

    0 Votes
  • Ad
    Aditya Vikram Gupta Mar 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have not received passport from RPO chandigarh for last ten months.

    Applied on 26 april 2007

    0 Votes
  • Va
    VARINDER SINGH KAMOH Mar 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear sir,
    I am apply my passport on28/11/2007. But my passport status showing my passport is in process . Sir it's too long time.I want to going abroad for higher study. Sir please issue my passport . I shall be very thankful to you for this . My contact no. is 9855202333, 9815555798.

    0 Votes
  • Ra
    Rakesh Chauhan May 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I submitted my passport application 6 months back with in a month police enquiry successfully accomplished.but i don't get my passport or any information till date. i posted more than one mail to RPO chandigarh mail id([email protected]) to know the status of my passport but RPO chandigarh not replying.

    Rakesh Chauhan
    File no.- b013966
    App. date - 20-11-07
    mo. - 9988910323

    0 Votes
  • Ni
    Nirmal S. Dhaliwal May 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear sir,
    My sister have submitted her passport application on 26th of march 2008 and her police enquiry was done on 12th of april 08 successfully but she did not get any information regarding the processing of her passport till date because the RPO, chd site was late updated on 11th of april.I have also sent a mail to [email protected] but there is no response from their side and i have also called up on tele enquiry services many times but nobody picked up the phone.She need her passport as early as possible so if u could send me the information regarding her passport process at the above said email id i shall be very thankful to u.
    Furthermore, i would also like to suggest that the concerned sites should n must be updated timely to avoid the inconvinence of customers.
    File ref no. is D002153 and my contact number is 98727-80768, 94170-20733
    Regards
    Daljinder Singh

    0 Votes
  • Pr
    preety May 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    he is fraud person he is having two passport by different names same snaps.i have the the document of him.he is working in reliance company.may be he is having links with militants also, pease tell me what can i do so that i can sumit the thing in safe hands i dont want to come in the picture.thanks waiting for your reply

    0 Votes
  • Ha
    Hardeep singh May 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Sir,
    With due respect, it is submitted that on 20/11/07, I applied for endorsement of my passport. My File No. is R-041614. Despite several visits to your office, even after a period of almost 6 months, my passport is still awaited. Kindly do the needful for issue of my passport without further delay.

    0 Votes
  • Am
    amandeep singh May 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    respected sir with due respect we have applied applications for our two passports on 18 march 2008 we have not recieved yet the details of the person written below
    name amandeep singh
    file no is A018906
    key no. 6501890608
    SAS NAGAR MOHALI
    date of birth 18 nov 1988
    reciept no p375

    0 Votes
  • Am
    amandeep singh May 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    respected sir
    with due respect sir we have applied application for passport on 18 march 2008 we have not recieved passport yet the details of the file no below
    name rajinder kaur d/o joginder singh
    receipt no p225
    file no A018917
    key ref no 6501891708
    SAS NAGAR MOHALI
    dat of birth 15 may 1964

    0 Votes
  • Si
    simranjot singh Jul 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sir,

    meri police verification ko ek month ho gaya.But abhi tak net par meri koi processing nahi hoye.Sir main IELTS kar raha hoon.Please mujhe jald passport issue kiya jaye.mera file reference no. A035060 hai. Please sir help me. my contect no. 9855392593


    Regards
    Simranjot Singh

    0 Votes
  • Ni
    niranjan kaur Sep 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    my mother smt niranjan kaur applied for passport in 2007.her no is A069245.police verification is completed long back.she is 77yrs old.passport is still awaited pl advise

    0 Votes
  • Pa
    PALAK SOOD Oct 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Sir,
    Please inform that what's wrong with my Application Vide File No CHD M 004270 dated 15-May-2007.You are requested to please look in to the matter and take necessary action to complete my Passport.
    Thanks,
    Palak sood

    0 Votes
  • Pa
    Pawan kumar sharma Nov 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear.Sir, After your mail sending to Chandigarh regional office, i have not received any response and seriousness that's why i am again sending the mail and requesting you to please inform your people to let me know the passport status at the earliest. I am very surprised and disappointed after correspondence with you, still i am awaiting for the reply, No response from your end, I am very surprised to send the mail to Indian Chief Passport officer the inquiry, not got any response so far. I explained to you the problem i am facing and that's why requesting you to look into the matter but am very much surprised not to get any response from your end.Even i do not see the passport status in the computer, it is still not been updated. As i am NRI and facing the problem need your help to solve the issue. Appreciate your urgent reply. Thanks for your cooperation. Thanks&Regards Pawan

    0 Votes
  • An
    anmol Jan 30, 2009

    File Ref. No-Z06866507-CHD
    Name: ANMOL JAIN
    Application Date :12/13/2007
    Status :Please contact RPO to know status
    Sir,
    This is for the 3rd time I am writing to you but I have not received any reply as yet. As demanded by you, I have submitted all the proofs at your office again but still there has been no change in the status since then. Kindly look into the matter and issue me the passport as soon as possible and oblige. It’s been quite a delay and I need the passport soon for my official visits. I mailed you regarding the same earlier as well but no action has been takes till the time. Hope to get a favorable reply from your end this time as it has been almost an year I applied for the passport but still has not got any progress in the case.

    anmol jain

    0 Votes
  • Hi
    himanshu sharma Feb 16, 2009

    Dear Sir,
    I submitted my passport application 16months back with in a month police enquiry successfully accomplished.but i don't get my passport or any information till date.i want to know the status of my passport but RPO chandigarh not replying. Nobody is answering whats wrong with my passport.Why r they taking so much time ?
    File no:CHDW46581007
    Key no:9746581007
    Receipt no:EE781019247IN
    PLEASE CONTACT RPO CHANDIGARH TO KNOW STATUS
    HIMANSHU SHARMA

    0 Votes
  • Su
    Sukhpinder Singh Kingra Sep 02, 2009

    with due respect sir i received a letter from ur Department as i m giving the descriptio below, i cant able to understand this, pls tell me in detail about this...
    File No.CHDRO2049109
    Group:R
    Sh.Sukhpinder Singh Kingra
    gurcharan singh
    VPO Thathi Bhai
    Teh.Baghapurana
    Disit Moga Pb.142038

    Sub:-GRANT OF PASSPORT FACILITIES

    Sir/madam,
    with reference to ur application/letter dt.11/08/09 on the subject cited above the request to you furnish the desired information/documents within one month falling, wich is ur application will be treated as closed.
    FURNISH COPY OF SPOUSE PASSPORT
    IN REPLY PLEASE QUOTE THE ABOVE REFERENCE NUMBER AND DATE
    ...
    CAN U PLS DESCRIBE ME AAL THIS ON MY MOBILE NUMBER
    PLS
    94630-63538

    TAHNX
    WAITING FOR UR REPLY

    0 Votes
  • Ga
    GAJE SINGH Sep 05, 2009

    meri police verification ko ek month ho gaya.But abhi tak net par meri koi processing nahi hoye.Sir main IELTS kar raha hoon.Please mujhe jald passport issue kiya jaye.mera file reference no. CHD-Z390612 my contact number is 09315385441

    0 Votes
  • Ma
    manpreet1779 May 17, 2010
    This comment was posted by
    a verified customer
    Verified customer

    sir
    my name is manpreet singh and living in kothi no 1779 phase 7 mohali. sir i submit my document for renew my passport in sec 34 (passport) office file no chdk00212010. today a letter come from yours office forsubmit new form 1 and all documents. but i have submit my all document. kindly give a information of your letter. what can i do.
    thanking you


    mob: 9888032249

    0 Votes
  • Rr
    R.R Shelly May 03, 2011

    Recpected sir
    my wife reenu rani shelly submitted her passport application in 2009 wide file no CHDF02579509 so many times i got message on net theat ur passport will be dispached soon i dot all record of ur office status replies sir after few days status reply that above file no is wrong.
    sir few days after we received a letter from chandigarh office to appear in person in chandigrh LOK ADALAT in R.P.O.OFFICE CHANDIGARH witht related paperes, arter viweing papes on 25-03-2011 wide key no 7002579509 asked her deposit 1500/= cash (9 15 p282 09:03 DUPLICATE PRINT) and assuredOFFICER my wife that she will get her passpart with in 15 day
    sorry to say that till date she didn't get her passport or any information till date. i posted more than one mail to RPO chandigarh mail id([email protected]) to know the status of my passport but RPO chandigarh not replying.

    REENU RANI SHELLY w/o R.R. SHELLY CORRESPONDENT STAR NEWS
    File no.- CHDF02579509
    App. date - 20-11-07
    mo. - 09813012777, 92154 76777 0184 226 7777
    mail id. [email protected]

    0 Votes
  • Rr
    R.R Shelly May 24, 2011

    To
    R.P.O.
    Chandigarh
    Ref: file no CHDF02579509
    Sir,
    My wife Reenu Rani Shelly r/o 233 R, Model Town KARNAL (HARYANA) applied for her passport in the year 2009. when ever I made enquiry on net the answer was tike this “ due to some unavoidable circumstances your passport is delayed and your passport will be dispatched in a week time, , all answered copies of net are with me .After few days I made last enquiry in the year 2011 I got answer hat your file no is incorrect and then we received a letter form your office to attend in person with all relevant documents on 25-03-2011 .After viewing papers the office there to deposit 1500/- my wife deposited 1500/- by cash wide key no 7002579509 dated 25 -03-2011. The Officer assured my wife that she will get her passport in 15 days time .It is highly regretted that till date there is no response from your end . Please do the needful and oblige
    REENU RANI SHELLY
    APPLICANT
    W/O R.R.SHELLY
    REPORTER STAR NEWS
    233 R, Model Town KARNAL (HARYANA)

    Ref: file no CHDF02579509
    DATE 24 05 2011

    -1 Votes

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