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Roxycustomer service

Review updated:

Absolutely horrible customer service, shows location when looking for nearby locations for a return but none of the "locations" will take the items back. Tried calling customer service on several occasions to get more information and no pickup. Emailed issue to customer service, received a copy and paste response from their website. Would not have placed order if had known they would not take back in any of their "locations" and definitely think twice before shopping with them!!!

Gr
May 28, 2019
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Comments

  •   May 28, 2019

    So, I am trying to figure out why the word locations needs to be in parentheses. Are you implying that there are no physical locations and customer service led you to an unoccupied building? The connotation of parentheses in this regard is at the very best quite inaccurate. I think you need to provide more detail on the nature of your return. No one wants to wear your crap stained undergarments after use which is the likely reason why your return was "denied".

    Hope that helps!

    Your friend,

    Biggus Dickus

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