Roommates.com
Reviews and Complaints

This website, Roommates.com, is all about paying to message people. The idea is good, but they should make people subscribe before they even sign up. They're using a sneaky technique to make you think you can do something, like seeing someone's pictures or getting a message, but then they won't let you until you pay. It's a cheap trick. Who wants to pay for a subscription just to find a roommate? That's something you do once, not every month.

The site isn't very useful, and the user interface is pretty bad. It looks like an old website, and some of the buttons don't even look clickable. From a user experience standpoint, the site is pretty bad too. They shouldn't use pop-ups for all of their messages. It's annoying.

Overall, I wouldn't recommend this site. It's not worth the money, and the user experience is pretty bad. There are better ways to find a roommate.

This company, Roommates.com, is a complete rip-off. They use bots to trick people into paying for their subscription. Every person on the website is a fake account. They send random messages that magically disappear for no reason. This company is a total sham and will steal your hard-earned money. I recommend that you stay away from this company as far as possible. They will take your money and leave you with no service. I regret paying for my subscription, but it was a lesson learned. I love the internet, but companies like this make me hate it. If you're looking for a room or roommate(s), I suggest you look elsewhere. Facebook and Craigslist are much better options. Don't waste your time or money on Roommates.com.

This company, Roommates.com, might be alright if they were more upfront about what you can do for free. I spent a whole week anxiously waiting for a response to my messages so that I could find a roommate quickly (I got a job offer in a different city and need to move fast), only to receive a message and find out that I cannot read it or any other message without paying. If they had told me this from the beginning, it would have been okay, but waiting to tell me this after I have wasted a week of my time and someone else's seems really dishonest.

Honestly, I think craigslist works much better and it's free. You can find a roommate without having to pay any fees. It's really frustrating to have to pay for something that you can get for free elsewhere.

*Update*

I give the company credit, they responded to this review quickly, calmly, and in a professional manner. However, in my experience, most companies will provide a checklist of features at each price point upon creation of an account, so the customer is not unpleasantly surprised and forced to upgrade. It would be nice if Roommates.com did the same.

But I am really impressed with how fast they replied to this. Good work! It shows that they care about their customers and are willing to listen to feedback. Overall, I think Roommates.com has potential, but they need to be more transparent about their pricing and features.

I gotta say, I've been trying to find a roommate on Roommates.com for a while now, and it's been a real headache. I mean, I've lost count of how many people I've talked to, but every single one of them has been trying to scam me. It's like they don't even want to show me the place or anything. They're always out of town, taking care of their sick parents or something like that.

But the last one really took the cake. She sounded great, and she even gave me an address, which was a first. So I looked it up, and what do you know? It was a bunch of luxury condos renting for over 5K a month. When I asked her about it, she said her condo wasn't one of the luxury ones. Yeah, right.

Honestly, this site is a total waste of my time and money. I'm not gonna pay another penny to be targeted by these con artists looking for an easy mark. And don't even bother with your canned response, Roommates.com. I know I'm not the only one who's had this experience, and you're not doing anything to change it. I bet there are plenty of gullible people out there getting robbed because of this site. It's a shame, really.

So, I recently tried out Roommates.com and let me tell you, it was a bit of a mixed bag. First off, I was a bit disappointed to find out that there was no phone number to call if I had any issues. I mean, come on, I'm a paying member, the least they could do is have a phone line open for me. But, I digress. I reached out to them through written communication and I have to say, they did respond pretty quickly.

However, my excitement was short-lived when I realized that there was no way to block anyone who was bothering me. I mean, seriously, there are so many spammers on there and it's just a hassle to have to wade through all the junk to find the valid replies. And, it's not like Roommates.com is doing anything to help with this issue. They either don't have the skills or just don't care enough to allow users to sort out or block these spammers.

Their response to my complaint was just laughable. They actually asked me to stop sending them messages and that they would request that the spammer stop sending me messages. Like, what kind of response is that? And, to make matters worse, I had to ask them twice because they didn't seem to understand my issue the first time around.

All in all, I have to say that I was pretty disappointed with my experience on Roommates.com. It's a shame because it could be a great resource for finding a roommate, but the lack of support and inability to deal with spammers just makes it more trouble than it's worth.

I always check my email as soon as I get it, and I was excited to see that I had some new matches on Roommates.com. I clicked on the profiles for Jess C. and Philip C., but was disappointed to see that the profiles were already gone. This happens to me all the time - I get an email, click on the link, and the profile is already empty. It's frustrating because I'm really looking for a roommate, but it seems like most of the profiles are fake or already taken.

I've noticed that a lot of the profiles on Roommates.com have really strange names, like "Bubbles" or "Sunshine". It's pretty obvious that these profiles were written by people who don't speak English very well. I'm not saying that's a bad thing, but it does make me wonder if the site is legit.

Another issue I've had with Roommates.com is that the search area doesn't seem to work very well. I set my search radius to 20 miles, but I still get matches from people who live 30 or 40 miles away. It's frustrating because I'm really looking for someone who lives close to me.

The only interaction I've had on Roommates.com was with a woman who lived 50 miles away and wanted twice as much rent as I was willing to pay. I haven't had any luck finding a roommate in my area, which is disappointing.

Overall, I'm not sure if I would recommend Roommates.com. My sister did find a place using it, so it's not all bad. But I've had a lot of issues with fake profiles and people who don't live anywhere near me. If you decide to use Roommates.com, just be careful and enter at your own risk.

I gotta say, I'm not too impressed with Roommates.com. I mean, I get that they gotta make some money somehow, but $20 just to contact potential roommates? That's a bit steep if you ask me. But honestly, maybe it's for the best. I mean, there's so much garbage on this site. Fake profiles, people who aren't serious about finding a roommate, you name it. It's like trying to find a needle in a haystack.

And even if you do find someone who seems legit, you can't even contact them unless you've paid up. I mean, I get it, they gotta make their money somehow. But it just seems like a bit of a scam to me. I even made a fake email account just to try and get around it, but no dice. You still gotta pay up if you wanna talk to anyone.

Now, to be fair, I did have a few people reach out to me who seemed like they were actually looking for a roommate. But it took like six months for that to happen. And even then, it didn't work out. So I'm not exactly thrilled with this site.

And honestly, it doesn't even seem like a real roommate site to me. It's more like a place for people who can't afford their mortgage to rent out a room. Which, hey, I get it. Times are tough. But if you're looking for a real roommate situation, this might not be the place for you.

My first time using Roommates.com was pretty good, but I had some issues with my second roommate. The first one was cool, no problems at all. But when he got married, I had to find a new one. This guy started emailing me and we talked a bit before he asked for my phone number. I thought it was okay, but then he started calling me all the time, asking me all kinds of personal questions about my politics and stuff. He was really pushy and wanted to know where I lived, but I didn't feel safe telling him. We met up for dinner and it was just weird. He kept saying he could afford the rent, but then he tried to kiss me and made it clear he wanted to have sex. I told him I'd call the cops and he left. Later, I caught him trying to turn on my computer when I wasn't looking. I reported him to Roommates.com, but he was still on the site. I couldn't believe it. Now I only use newspapers to find roommates. It just feels safer to me.

I gotta say, I'm pretty bummed out about Roommates.com. I was hoping to find a cool new roommate to share my place with, but it didn't quite work out. See, I've got a nine-year-old daughter, and I guess that's a bit of a dealbreaker for some folks. I get it, not everyone wants to live with a kid running around. But even with that in mind, I only got a handful of matches.

Out of those few matches, though, three of them were straight-up scams. I mean, come on. They all claimed to be from the "States," but their writing was terrible and it was pretty clear that English wasn't their first language. Plus, they all had some sob story about a recently deceased father. And then they all sent me this weird list of demands, like I had to sign some documentation sight unseen and send them a security deposit and first month's rent all at once. Oh, and they were all mysteriously unavailable for several months, and none of them had any friends in the area to show me the place. Yeah, right.

One of them even got super defensive when I started asking questions. Like, dude, you won't even show me the place, but you want me to send you money? What's up with that? And then they had the nerve to ask me what was wrong with me for thinking it might be a scam. Uh, maybe because it's a scam?

Anyway, long story short, I had a pretty terrible experience with Roommates.com. I wouldn't recommend it to anyone.

This website where you gotta pay to talk to potential roommates ain't all that great. I mean, you'd think they'd have better security and screening for scammers, right? But nope, 3 outta 4 people I talked to were trying to scam me. And one of 'em almost got me to sign an agreement!

This person sent me fake pictures of the apartment, a long-winded story about its history, and even a picture of an ID that was probably stolen. I almost fell for it, but I did some research and found out that the listing was fake. When I confronted the person, they didn't even bother to reply. And now they got my ID and some personal info, which they could use to scam someone else.

The website tries to act like it's not their fault, that they're just a "billboard" website. But come on, if there's so many scammers on your site, then it IS your problem. You're taking people's money for a service, so you have an obligation to crack down on this stuff. And just deleting their posts after the fact ain't enough. It's like a hotel saying it's not their fault if stuff gets stolen from people's rooms, and that they're just providing shelter. That's some BS.

Overall, this website is trash and doesn't take responsibility for a major issue. Don't waste your money on it.

I joined www.roommates.com and soon enough received a message from a person who told me he wanted to rent a room. He seemed quite nice, so we discussed everything and I showed him the room. That guy never paid me and the worst part was that he robbed the room that I gave him! He stole everything what was much or less valuable and disappeared . I already contacted the police. Roommates website is not safe!

I have been trying to login through my username and password to no avail for the past 1 and half weeks. My username is femoo14462pe and password, pekun123. I do not know where the error is as I was severally referred back to my e.e-mail for the same password and username whicn the system is rejectin persistently. In the present circumstance therefore, and due to tje fact that my journey is bery much near, you may please wish to help me link up with the room owners that I want to book with. They are :easygiong28 with the room at south west Houston which goes for$250 p/m, freelance also in south west Houston $200 and Tallyhasse Muscle whose room goes for $ 250 too. Thanks

As the rating says: "Doesn't get any worse than this. Stay away!". I have been now for days trying to get a refund issued back to my card for a 60 day subscription to their service and they keep on trying to up-sell me...
I've told them many times, but they just don't listen.

Don't waste your time AND MONEY on this site. Now... I want my refund!

This is the only roommate website I've encountered where I regularly get scammer emails. In fact, the vast majority of my emails have been from scammers in one case from the same one twice after it changed its user name after having been detected. On two occasions after my premium membership expired and I paid the fee again so I could read my email, I checked my email and guess what? Scammers. I really think that in a case such as this some consideration should be given to those who've paid the fee just so they can read their email only to find that it was suppressed by the Fraud Department. This strikes me as highly suspicious. I wouldn't recommend this site to anyone.

Scam artist has found the perfect breeding ground for committing fraud. roommates.com is sitting by while honest members are being robbed blindly. I was robbed of $2500.00 and there is nothing I can do about it except to warn unsuspecting people of the scam.

The rep from the site said it's free to view and email potential roommates. Untrue. If you've signed on as a freebe, you MUST upgrade to a paid account to view any email sent to you by other members who have attempted to send you emails. My suspicion is that staffers are actually sending emails because the email I received dated 4/20/12 stated in the subject line: "We're a perfect match." Hello? I don't think so.

As a paying member, you are subjected to scams. When you turn these scammers in, nothing is done to remove them from the site. Other non-paying members can not view your profile or read your e-mails. If you send an e-mail to complain about the lack of customer service, you will get a rude response telling you to just discontinue use of their service. They will not offer you a refund. They are a waste of money. Don't bother.