The complaint has been investigated and
resolved to the customer's satisfactionResolved Rock Bottom Golf — Counterfeit golf clubs
resolved to the customer's satisfaction
I purchased a "Callaway" wood from RBG a about a year ago. A month or so ago, the shaft broke. I tried to contact RBG but of course they are of no help. Via email, they told me that they would need the sales receipt, original packing slip, etc. Who keeps the original packing slip?
Fortunately, a friend of mine who is a golf pro at my local club told me that Callaway is good at repairing their equipment and would fix it for me without all of that. He sent my broken club in with his information. They informed him that the club was a fake! WHAT!!! this was not bought off of eBay, this was directly from ROCKBOTTOMGOLF.COM! I was sold a fake 3 Wood!
I am not sure what to do next. I guess I will go to the sate attorneys office, but will attempt to call in through their "sales line" first.