The offer was to complete request for quotes for auto insurance by entering valid info ex(Name, e-mail, address etc.) once completed did not receive gold for game pets on Tagged. Sent several e-mails, They requested a Jpeg, Bmp or image confirming completion or welcoming e-mail which was sent, received an e-mail saying the offer wasn't completed. This isn't the first time this company has delayed or refused to fulfill its option. Below is E-mail conversation.
RadiumOne Engage Support Today at 1:09 AM
To
Profsinal1
Message body
## In replies all text above this line is added to the ticket ##
Your request (#1616754) has been deemed solved.
To review, comment and reopen the request, follow the link below:
http://gwallet.zendesk.com/hc/requests/1616754
Nataly (RadiumOne Engage Support)
Jul 6, 01:09 CDT
Hello,
According to the advertiser the following transaction was partially completed therefore we can’t credit your account.
Sorry for any inconvenience.
Thanks,
RadiumOne Support
Profsinal1
Jul 5, 13:30 CDT
From: RadiumOne Engage Support
To: "Profsinal1
Sent: Wednesday, July 5, 2017 1:24 AM
Subject: [RadiumOne Engage Support] Re: RadiumOne Engage - Problem with offer BestQuotes.com - Auto Insurance
Enclosed is only jpeg of completed page
#yiv4926540660 table td { border-collapse:collapse;}
Attachment(s)
BQ 1.jpg
Profsinal1
Jul 5, 03:12 CDT
From: RadiumOne Engage Support
To: "Profsinal1
Sent: Wednesday, July 5, 2017 1:24 AM
Subject: [RadiumOne Engage Support] Re: RadiumOne Engage - Problem with offer BestQuotes.com - Auto Insurance
What part don't you understand they "DID NOT 'send any confirmation nor welcome e-mail Maybe it's time the Attorney General get's involved with business practices.
#yiv4926540660 table td { border-collapse:collapse;}
Nataly (RadiumOne Engage Support)
Jul 5, 01:24 CDT
Hi -
Please send us a screenshot (jpg, bmp or png format) of your Welcome/Confirmation email with message heading
to show that you successfully completed the offer requirements
If you do not see the Email that was sent by the advertiser try to use your search option from your Email or look at you spam.
Please note that tickets are closed automatically within 5 days.
Sorry for any inconvenience.
Thanks,
RadiumOne Support
Nataly (RadiumOne Engage Support)
Jul 3, 22:58 CDT
Hi,
Thank you for submitting your ticket to RadiumOne Support.
We will get back to you as soon as possible,
it typically takes between 1-4 days.
Sorry for any inconvenience.
Thanks,
RadiumOne Support
Jul 3, 17:48 CDT
They didn't send a confirmation e-mail
This email is a service from RadiumOne Engage Support. Delivered by Zendesk.
[QL0QMX-Y4E7]
Add your opinion