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CB Tax Services Washington Tax Services
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11:34 pm EST
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Washington Tax Services

 Amount lost:$6750

 Date of Initial Contact with the Business: March 2021
 I am a 70-year-old senior citizen on a fixed income, and I have had the misfortune of contracting COVID-19 twice. My health and well-being are a significant concern, and dealing with this dispute has added to the stress and uncertainty during these...

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1:46 pm EDT

Washington Tax Services Resolve tax issues

I sent them $6750 and also gave them the power of attorney and uploaded the requested documentation. They wanted all the money before they would start working on my file. This was a red flag for me. I kept calling and asking for a receipt and they never sent one. I kept getting bills delinquent notices from the IRS. When I got a tax notice, I would call and email the notice to them. In 2022 in revoke the power of attorney and asked for a refund. They offered to refund $2050 and in a recent request they are only offering to refund 1000 out of $6750.

Despite their assurances and my substantial financial investment, Washington Tax Services failed to resolve the tax issues that I hired them for. This has not only caused me significant stress but also financial hardships. I have attempted to communicate with Washington Tax Services regarding my dissatisfaction and my request for a refund, but my efforts have been met with run arounds. Therefore, I am formally requesting your assistance in mediating this matter and advocating for a refund of the $6,750 I paid to Washington Tax Services. I believe that I am entitled to this refund based on the failure of their services to meet the promised outcomes. Washington Tax Services take advantage of individuals who are in desperate situations. This unscrupulous behavior adds an extra level of stress.

Country of complaint: United States

Website: watax.com

Desired outcome: $6,750

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WTS was hired and paid amounts of $1, 250 on 3/27/2006, $1, 250 on 4/27/2006, and $1, 250 on 5/22/2006. WTS was faxed 23 pages of information regarding tax debt on 4/19/2006. No communication came from Washington Tax until 8/2/2006 in response to an inquiry from customer, and the response from WTS via e-mail on 8/2/2006 was that the IRS is "not showing any...

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