Walter Mortgage reviews and complaints
Fraud and cheating
I am a first time buyer. I thought Jim Walter was a good idea, but boy am I wrong!. My mother always said what sounds good usually isn't. I wished I would have taken her advice.
I purchased a repossessed home in 2006 thinking I can avoid the hassle of contractors and the like.Everything looked fine when I looked at the home. My agent Chris Little was very anxious to get us to sign the paper work stating that someone else was inquiring about the house as well. I was anxious as well because we were displaced by Hurricane Katrina, and myfamily and I was tired of living in a F.E.M.A trailer.
Several weeks after we moved in they said that our AC unit has not ours but another homeowners. Chris said that it wa mistakenly placed on our house. We argued about we signed a contract with an AC, His comment was that he could not do anything about it. So, we had to purchase a new AC with the assumption that the would reimburse us (still waiting).
In July 2008 we received a letter stating that WM has purchased some insurance for us. We are with Best Insurors and our policy payment wasn't due until October (we are up-to-date on policy, we pay yearly). The next day we receive bill that states we know 900 because they purchase insurance. They said that they gives us an to purchase other insurance before our policy is up with Best Insurors.
So I went an purchased other insurance with another company. I did it in October. Well, they canceled Best but with that insurance they purchase through WM they still left a balance of 178, and they expect me to pay it. I told them no. Well, every month from October they have been tacking on fees and it have been messing with my payment. It seems no matter how much I send in I am still behind.
I have been receiving calls from Chris and he has had a very nasty attitude. No he has threatened foreclosure. This has been an experience I don't want to repeat. This company are scammers who need to be put out of business.
Company Business Name: Walter Mortgage
Country of complaint: United States
Address: P.O. Box 31622, Tampa, Florida
Website: waltermortgage.com
The complaint has been investigated and resolved to the customer’s satisfaction.
Harassing assistant district manager!
About 2 weeks ago I sent my May payment off and it was late but the ADM came by my house the Thrusday before I was going to send my house payment off. On that Saturday in between jobs I went to send an quick collect off, but the machine was down so I had to get a money order and send it off. On Tuesday he called and told me it has not gotten there yet and they need it by Thursday or he was going to turn my house over to be foreclosured. The next day he came back by my house and my husband showed him the money order receipt and he said the same thing. Well that evening I called the mortgage company's billing dept and the rep. told me it can talk 24-48 hours before a payment be posted on their computer after it is received from the mail room. On that Friday morning at 8:05AM he left me a message on my voicemail saying he will give me and my husband a chance to come sign our house over or he will turn it in to the attorney for foreclosure I have the message saved but I don't know who I can contact to file a complaint on him, because later that morning I called the billing dept and they posted my payment to my account. Tell me smb what should I do about that man?
Country of complaint: United States
i bought my home in 2001 and my husband was shot in 2003 and was partially disable. he could not work due to his injuries and therefore we felled behind. we decided to do chapter13 so we can save our home. i had my wages garnish so that they can get their payment, my husband died in 2006 and it was 2008 when i thought my payments were complete. Chris little called me and told me that i easy $10, 000 behind. where did all that money go that they were taken out of my check for 5 years. i asked about the arrears and said it was better on them to foreclose and resell...wtf. anyway i walked away and i hat that i did.
I think they train all of there agents to treat people bad because i live in louisiana and it's the same here!There all very very rude!Something really needs to be done about this company!They are very unprofessional!
im from texas they did the same thing to us they keep harrassing us, and my husband got laid off too and were very behind in our payments, they keep calling every day to harass us and they said they wont accept our money anymore coz theyre going to file forclosure, we give them a little money every two weeks just to shut up thier harrassment but still they keep doing it.
We are having the same problem. A guy come up to the house today and did not introduce himself at first. So i thought he was here to pick up a stray horse that was loose in my yard. So i asked him are you here for the horse and he rudely says what horse no! I’m ssssss! He asked for my husband I told him he was not home. I told him who I was. He was rude and downright mean. He threatens me about the house and several other things. I don’t even want to deal with him I am telling everyone how they treat us. I don’t refer them to new home buyers or builders. They need to have schooling about treating people.
I live in Chicago. Our mortgate was sold to Walter Mortgage Company in 2003. When our rates skyrocketed we called to make arrangements. They would not work with us and blantantly told us that all they would do is a deed in lie. (sign our house over) otherwise they would start foreclosure proceedings. No partial payments, no modification, nothing would be accepted. They were highly intimidating rude and and downright mean. My husband died in 2009 and they foreclosed on our home. A class action lawsuit needs to be started against this company.
My hussband and I are also jim walter home owner all I need is some people to help stand with us on fileing a suite againt those people harassing all of us and coming to our homes with thier threat. thank you Robert and Allee robinson
i buying a house from walter mortgage company.i did realize they didnt report it to the credit report.can someone please let me know how i can get them to report it or do it my self.i was never aware or told they didnt do that.
I live in georgia and my fiance and i have also had a bad experience with walter mortgage. we found a foreclosed house for sale that needed alot of work. i called the company and they said the price as is was $41, 000 and if they did all the remodeling it'd be $46, 000... the company didnt even hire professionals just 3 regular people off the street & used builder grade paint and was not quality work by any means and walter mortgage claimed they paid these people $2000 to paint a 1200 sq ft house. the house still needed plumbing, electrical, flooring, and air conditioning work. the day we were supposed to close they proposed that they allowed us $3600 for us to have people do those repairs and all of a sudden the price is $53, 000. I was nervous about getting in over my head so i arrange for my mother in law who was a real estate agent for 20 yrs to be with us to go over the paper work before we signed and im extremely glad that i did. all the papers that we were to sign just covered walter mortgage making sure we were responsible for paying for the loan. my mother in law pointed out that there was no warranty deed or title insurance. without the warranty deed we had nothing to secure the deed going into our name. walter mortgage gave us 3 days to back out of the contract but said it would take 2 weeks for the deed to be sent to the courthouse to be put into our name. we had nothing promising that we were to be the owners on the deed but we were completely responsible for paying the loan. my mother in law expressed that in the 20 yrs she worked as a real estate agent she never once sold a home without a warranty deed. the agent says thats not how they do business but if we were not comfortable we did not have to sign that day. he called back after less than 5 minutes and said his boss told him that if we didnt sign that day the deal was off and they would sell to someone else. thank goodness my i had my mother in law to keep me from diving head first into an empty pool! id advise all of the customers of walter mortgage to investigate and make sure their name is on the deed. lilcountrythang06@yahoo.com----Julia
first ill ask what state do you live in. we have a walter home and basically we did the same thing you did bought a home from them that was foreclosed. a year later my husband was laid off for 3 months and we struggled to make the payment. we were threatened by the loan agent and treated like garbage he even told me he was taking my house he said he didn't want my money all he wanted was my house back cause he could resell it for what i bought it for and Make [censor] load of money in interest when he resold it. if i'm not mistaken the guys name that we signed the papers with was chris little and like you he rushed us to sign he said that we were approved and it would cost us 800.00 down payment we were waiting on our taxes to come in and he told me that we had 3 days are they had to move on to the next person in line. we were desperate our landlord had given us 1 month to find somewhere for us and our 5 kids to move to so her daughter could move in. so we borrowed the money from a friend we are struggling now to make ends meet in this economy and they wont help us after a year of my husband being laid off they have told us well we don't have to participate is in presidents program to lower the interest we are paying 12 percent interest in 4 years we have paid 4 notes on the principal and the rest in interest. they have a program to lower your interest deffer a payment or lower the note for a few months the program is for people how are in financial hardship we applied hes been laid off for a year we are living on unemployment and have 5 kids under 13 and we got a letter that said sorry but u don't qualify. it makes me so mad that they can treat people that way and our lovely president who promised to help the working man and woman is doing nothing to help. if you live in MS contact me maybe we can find other people to join us and we can find a way to stop there mistreatment of people. svkirkland@yahoo.com
Goldie
please contact an attorney do not let them take your home and if you need to know what we are doing here in Texas to stop these people feel free to email me at ladynite392001@yahoo.com
I was gifted land by my parents that we have owned for over 40 years. I grew up here amd my children. I went to walter mortgage excitied about them helping me build a home on my land. The process was very quick. The sales lady was extremely eager. I had a friend cosign with me, they begin building before i even knew it. They made clear i had no input in my house. After building the county records showed all was in order. Yet walter mortgage had changed the papers i signed, forged my initials. The house was not in my name at all, they took my land. The county was in order because they could not take my name off the land. They kept adding fees and forced placed insurance plus escrow. I was paying for my own insurance and taxes as well. This was back in 2007 and i am still fighting these people. Please warn everyone not to do business with walter mortgage, greentree, or Ditech. I say all three because this is how many times they sold the mortgage.
Walter mortgage, Jim Walter whatever the name is a total RIP of we purchase a home in 2002 under false things they said we were over charge 8.75 interested rate house made out of rotten material floors fallen in give some people money to buy stove an other items put down we made a down payment an add that to our Bill RIP people of then went out of business. Let it in another RIP of hands. Every one that got a Jim Walter or Walter mortgage home should not have to pay for it or reimburse there money sign Larry an Garalyn Anderson Kosciusko ms
walter mortgage is a ripe off they tell you all this good stuff about there houses and they make it easy for you to get it them and once you get in a if you get in a bind you mite as well pack up because there attorney has foreclosure papers at your door. people dont deal with wm you rather rent.
I'm the mother of a young woman that were murdered at her Jim Walter home in front of her four sons in 2011. W hen i i tried to get information about my daughter's home insurance etc, no one at Walters Mortgage was willing to speak to me about her insurance or anything, not until after they were getting ready to foreclose on her home. Being I am the guardian of her four sons I trying to take care of her property etc for her four children. i explained to them my daughter was murdered and couldn't speak on her or her children behalf. I found her insurance papers after crime scene investigation released her home to the family. I just received a claim form from AMIG Claim Administration, again something Walters Mortgage did wrong or something. I have decided to let an attorney take a look at the insurance documents and the AMIG Claim form. I'm also sending copies to the State Insurance board for review. Walters mortgage etc are a bunch of crooks.
We need to get a class action lawsuit started. My situation with WMC was so similar to many of these noted here. Its as though they WANTED to take my home, and would not work with us at all. No loan remodification, no partial payments, nothing. They told me they would take nothing less than Deed in Lieu if I couldn't pay anymore. No my husband has died, I lost the house and so many of my belongings from 30 years of marriage. We need to get something started. This happened in 2007 and ended in 2010. It is now 2014. But I check internet periodically to see if anything has gotten started to sue these people and recoup some of our losses. Contact me if you want to group together to do this.
I purchased a home from Jim Walters Homes in 2006 and I advised them of the earth in Texas is different from other states.The contractor new better. Ya right. I wanted them to run piers to bed rock and they stated that it was over kill. My house is shifting and cracking. In the state of Texas there is a eleven year foundation contract. I am know medically disabled. I was injured in the military and I asked for help from Walters mortgage (Greentree) and they said there is nothing they can do. I put my life on the line for this country and I ask and get dirt. I would not get a loan from green tree they are getting over 200, 000.00 profit on a thirty year loan .i thing that's pretty croaked and down right dishonest someone comes to my home. I am in Texas I will defend my ground.
I am a victim of Walter mortgage home also now the are going through Green Tree. When I first brought the home I was making 15.00 a hour and that was in 2005 now the company has shut down in 2007 my pay has gone down. They have me under a 9.99% interest rate I can't hardly make my payments. I asked over and over for a modification and they turn me down telling me it was something I signed in the contract. I asked them to send me a copy of that document so I can read it. I'm still waiting on that document. Jim Walter Mortgage is a total rip off. I will not advise anyone to but from this company without a lawyer, It seem that we should be able to come together and file a law suet against this company.
I have been paying on our Jim Walter home for 20 yrs, i now understand that lending tree owns our mortgage, got a letter from them saying my payoff was $48, 000.00. I only paid 56, 000.00 to have my home built 20 yrs ago.with a 30 yr mortgage, so I don't understand how I could still owe $48, 000.00,
I now understand why jim walter homes is out of business, wish i knew what to do?
i
my husband and i purchased a jwh and i regret it these people are a bunch of weasels they don't care about your situation, people hit hard times they don't always get in over their head, things happen like this economy and jobs. I am tired of being hounded over being one payment late. If someone comes to my house you can bet they will not get in for any preforclosure bull****. I think this company needs to change the way they do business. We live in Oklahoma I don't even have a full copy of my contract whats up with that. If that lawyer in Texas can help would you let me know thank you. very angry in Oklahoma
i have had awful experienes with WMC as well. Not soon after my husband and i purchased our home, we divorced. I got a month behind, but soon started to make regular payments. it seems no mater how you think youre caught up, they still come up with a way to say you owe more money. They have come to my home on numerous occasions stating that they were gonna foreclose, and i even have to meet them at various places such as a gas station, or interstate exit to give them monies they say i owe. James Mandel is one of the rudest people i have ever met. He came to my house and told me that im a liar and did not keep my word about payments. he said that I did not keep my house up to standards anyway. (My grass needed to be cut). He even told a credit counselor that i was 3 months late and i never pay. my escrow account at one time was almost as much as my house payment. I have also had problems with my insurance as well. I want to refinance, but was told that I had to stay caught up for a year. If you are in alabama, and have the same issues, please let somene know. these people need to be dealt with.