Menu
CB Vanity Pups

The good, the bad, and the ugly - discover what customers are saying about Vanity Pups

Welcome to our customer reviews and complaints page for Vanity Pups. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Vanity Pups.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Vanity Pups's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Vanity Pups, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Vanity Pups. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
R
3:37 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We purchased a puppy that was promised to be a tea-cup-toy (small dog) and the dog has not stopped growing. The money spent was wasted and we are more than disappointed with Michael & Lauren. They are extremely nice, but alas, do not know much about dog breeds. After spending $1, 300 for a dog that we could have adopted from a shelter, we feel duped and...

Read full review of Vanity Pups
ComplaintsBoard
O
9:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vanity Pups Sold sick puppy

My bf and I purchased a 9 week old baby Cockapoo (Biscuit) on Sunday @ VanityPups and the poor baby died on Thursday. Mike and the girls at the shop provided excellent customer service and went through everything with us upon buying the puppy. We felt so comfortable with them and left with this baby. By Tuesday night we were in the Vet with her (Bayside Animal Clinic) bc she wasn't eating, seemed lethargic and had diarrhea. The Vet said it may be due to the stress of a new home, sent her home with some vitamins to give her for the week and that was that. By Thursday, same symptoms, worse diarrhea, vomiting, and the poor thing could barely lift herself. I scheduled an appt. with Bayside Animal Clinic that same day and when I walked into my apt. to pick her up, she was practically lifeless laying in her own vomit and diarrhea. I RAN to the vet with her. They brought her to another room for an IV and I was then told that she was doing a little better but was going to be brought to the Emergency hospital to be looked after overnight and tested to determine what was causing her vomiting/diarrhea. I received a call that same night stating that she died. We were never told what the actually puppy was ill from.

Mike was informed and business wise, did handle the situation very appropriately, offering a full refund and apologizing profusely for the situation. Regardless, NOTHING can possibly make up or comfort us around this horrific experience. We were clearly sold an ill puppy by the store and I believe the clinic may have sent her back way too quickly without a thorough exam. In the days we had her we provided a loving, safe environment and did everything we could for this little baby. It was a traumatic experience that NO ONE should ever have and I would HIGHLY recommend not purchasing a puppy from this place.

To add to all of this, our puppy is STILL posted on their website, which is apparently updated every Wednesday. If you go to "Our Puppies" on their page you will see our little baby Cockapoo_784.

Please look elsewhere.

Read full review of Vanity Pups
View 0 more photos
Hide full review
ComplaintsBoard
D
3:35 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Vanity Pups Misreprentation

STAY AWAY-THIS STORE IS A PUPPY MILL! RUN AWAY
THEY DO NOT USE QUALITY BREEDERS! ALWAYS ASK FOR YOUR BREEDERS NAME AND RUN A BACKGROUND CHECK!
(If they ever told me I was getting a dog from this breeder I never would have gone to see the dog in the first place)

I found the dog online and they didn't tell me they shipped it from Oklahoma. By the time I finally got the information on the breeder this is what we found on Lanelle Eclair-

Here is the information on the breeder Lanelle Eclair.

Rip-off: LANELLS KENNELS Horrible PUPPY MILL In LANELL ...
Here are the USDA reports about Lanell Eclair - Lanell's Kennel ---------------- -------------------- Description: LANELL ECLAIR Date: 27-OCT-04 ...
/URL removed/ - 54k - Cached - Similar pages

/URL removed/ - 54k - Cached - Similar pages

Petstore Cruelty
Lanell Eclair of Coalgate Dianne Kerby of Prague Troy Sheffield of Lane ... The outside and inside of all kennels need a thorough cleaning. ...
www.petstorecruelty.or... - 88k -

Cases: ID: 1337 Date Submitted: 11/7/2006 Breed: Chihuahua Date ...
Breeder:. Name: Eclair, Lanell DBA: Lanell's Kennels Address: R R 5 Box 1985. City: Coalgate County: Coal State: OK Zip: 74538 ...
www.petshoppuppies.com... - 18k - Cached - Similar pages

[PDF]
Top 10 Oklahoma breeder violators, [protected]
File Format: PDF/Adobe Acrobat - View as HTML
Lanell Éclair. Lanell's Kennels. RR 5 Box 1985. Coalgate. 74538. 16. 73-A-1081. Dianne Kerby. Kerby's K-9 Kennel. RR 1 Box 115 ...
www.tulsaworld.com/web... - Similar pages

Puppy Heartbreak Part III
NBC 6 also went undercover to another Wizard of Claws supplier, Lanelle Eclair's breeding operation in Oklahoma. It's been repeatedly cited by a federal ...
www.animal-advocates.o... - 18k - Cached - Similar pages

Puppy Heartbreak -- Part III - Local News Story - WTVJ | Miami
Feb 8, 2006 ... America Kennel Club for submitting "false" records about breeds. ... of Claws supplier, Lanelle Eclair's breeding operation in Oklahoma. ...
www.nbc6.net/news/6853... - 78k - Cached - Similar pages

Hall of Shame
Ruby was born at a kennel in Arkansas and was brought to the Family Pet Center by ... records showing that her puppy came from the breeder Lanell Eclair, ...
www.petstorecruelty.or... - 255k - Cached - Similar pages

Top 10 Oklahoma breeder violators, [protected] Certificate ... | PDFind
... ZIP violations 73-A-0955 Shelia Gamblin S & W Kennels 926 S Centerpoint Rd ... [protected]-A-0539 Lanell Éclair Lanell's Kennels RR 5 Box 1985 Coalgate ...
pdfind.com/top-10-okla... - 4k - Cached - Similar pages

Lanelle Ceiling Light 5 Arm
April 5, 2006-"Whelping/puppy room and kennels: Ceiling incandescent light fixtures were not ... Lanell Eclair of Coalgate Dianne Kerby of Prague Troy. ...

Read full review of Vanity Pups and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
M
M
mcw
Elmont, US
Feb 27, 2009 3:38 pm EST

Vanity Pups
Stay Away from this puppy mill boutique
My mom also bought a Maltese puppy from Michael of Vanity Pups about 5 years ago. This was before he had his "Boutique". He sold the puppy from the basement of his house. Our dog is healty and happy, but not a high quailty Maltese. His liver enzymes have tested as high we are hoping this does not present a problem for him. Two years ago, I wanted to buy a Maltese of my own and looked at the breeder information that was given to us by Michael. The breeder was from Missouri and had OVER 200 violations against her. I found a breeder, Jane in Claryville NY and went to see my new puppy. I was able to see the puppy's parents and see my puppy. He was was beaufiful and well cared for. The breeder asked all the right questions and would not allow the puppy to come home with me until the puppy was old enough. We love our "puppymill" dog from Vanity Pups and we are glad that we saved him from the hell he was born into in Missouri. He has a buddy in my Maltese and they spend their days playing together.

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.