US Auto Parts Network reviews and complaints
have to mail back part that's broken
I purchased a window motor for my vehicle 7 months ago and it has already broken. The company requires that you mail back the old part at your expense (almost as much as the part itself) in order to receive a replacement or a refund! This is poor customer service! Buy from them at your own risk and pray you don't have a problem with the part as it will end up costing you so much more than just going to your local part dealer! Lesson learned and WILL NOT buy from them again.
The complaint has been investigated and resolved to the customer’s satisfaction.
Warranty Issues
I purchased wheel hub assemblies off of this company in May of 2010, before they were installed a year they went bad. Called the company they said the order was placed a year and a day before I called to get replacements. The idiots dont even know it takes longer then the day to ship them to you. Bottom line THIS COMPANT SELLS JUNK...Save your time and money purchase at a local, reputable parts dealer and leave these idiots to suffer the economical crunch not your local hometown stores.
The complaint has been investigated and resolved to the customer’s satisfaction.
Rip off!
I bought seat belts from them. Their website lets you choose the year, make & model vehicle. I expected to get the same seat belts that are currently in my car but these are nothing like them. Then I asked to be refunded all of my money since they did not send the correct part and they say I have to pay to send them back and shipping is not refundable and...
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