Received an Unsolicited phone call from a woman who without identifying herself started asking to speak to people that are not even members of my household. Her accent was almost decipherable at first. I felt like she was calling from a foreign country. I told her that I could not understand her and she simply continued to ask the same questions with that same accent I could not understand. She was asking me questions of a personal nature about me and others. She attempted to justify her outrageous tactics by saying that some person not in my household she had some legitimate business with. Bottom line I felt violated and spied upon. Plus I am sure she was lying to me because I have never done business with her or her company and I am sure that this was some scam designed to prey on the very elderly and infirm.
The rep charged my bank account for a final pymt on a credit card after I distinctly said that the funds would not be available until the last working day of the month. When he called to tell me that the payment didn't go through it was already after the time that I gave him so I told him to go ahead and run my account again. He swore to me that due to company policy and procedures that he could only run the account once. We argued for over 20 minutes as to why I felt like he should run it again. I finally gave up and he told me the best way to handle the situation was to do a western union quick collect. I complained stating that I shouldn't have to inconvenience myself due to him not willing to give. The next day I went to my bank, withdrew the money and paid 7.00 to do the quick collect. Once I did that I tried calling the my rep back to give him the confirmation number, while I was on hold I looked at my bank account to see that they did indeed run my bank account after he was so sure that they couldn't! Now I've double paid on what was suppose to be my final payment. After being hung up on 3 times, being put on hold for 20 to 30 minutes at a time, my rep's manager gets on the phone and tells me that she can only wire me the money back to my checking account. I'm not rich thus the reason I was turned over to the agency. I needed that money put back in ASAP like the same day to avoid being charged NSF charges from my bank as I had other payments coming out the day she said that she'd have the money back in there. About an hour after speaking with her the rep calls me back and tells me that the wire has been done and that I wouldn't be charged the transfer fee. Well...I certainly hope not. I explained to him that none of this wouldn't happened had he not scewed up, he has the nerve to act confused and think he did nothing wrong. Plus the money was not in my account the next door, nor was it in my pending actions to show up the day after that. I honestly feel like a company like this harrasses a person until they get what they want and then could care less after the fact. I was harrassed on a daily basis until I was able to solidify an arrangement. Now I'm getting the run around over money that they know does not belong to them. I feel like I should be compensated for the hour missed of work from where they needed a copy of the cleared check from my bank, the 45 cell phone minutes they made me waste by putting me on hold, the $4 a gallon gas they made waste, and the fact that I had to hear "Queen of Hearts" and "Ain't No Mountain High Enough" for what seemed like 100 times! I've filed a complaint with the BBB in hopes of getting some heat put on them and the way that they practice business. I worked at a bank for almost 6 years and I know that policies and procedures can be bent.
This company United Recovery Systems has been calling every day demanding a balance owed for a car that was repossesesd from Nissan Motor Acceptance Co. out of Fort Worth, Texas. Since there were two different car notes with the same bank they are harrassing for $8, 000 for a 2005 Nissan Altima when it was half paid for. The balance owed was $12, 000. They said they only got $4, 000 in the auction for it when there wasn't anything wrong with it mechanically, or any body damage. Something was fishy right away. Now that one car is almost paid for they are trying to come back and threaten to sue for $8, 000 when they have the car! Why would anybody pay for a car they don't even have? Anyhow they finally called the other day and tried to settle for $4, 000. What a big drop in the balance owed for a car we don't even have anymore. Can someone please tell me is this deceptive practices? Can someone actually sue you for something they repossessed. The wrecker fee, and P.I. fee? To me this is all their dirty work they are trying to get us to pay now. We plan on getting an attorney and suiing them for deceptive practices.
12-28-2009 I recieved a phone call for my sister-in-law on my cell phone. Explained that they had to wrong number and to remove me from their list.
12-29-09 My father recieved a phone call at his home. When I returned the call, Alisia at ext. 4226 was rude and refused to answer my quesion. I asked to speak with a supervisor and was put on hold. No supervisor was ever put on the phone so I had to call back to speak with a supervisor who was just as ignorant as Alisia. I was told that they had already spoke to my sister-in-law and it was earilier today. My sister-in-law did confirm this as a fact so my questions is why don't they have her information and why am I recieving harassing calls? I wanted my inforamtion removed and I was told that with the internet it may be possible to have more calls in the future. This response is unexceptable!
Have past due dell account due to husband being in construction and that line of work being slow. I spoke with this collection agency a week ago, they said I was refusing to pay, I said im not refusing i am temporarily unable, they wanted me to set up check by phone I said no I will send in by the end of the month they then said so you are still refusing to pay.
Today my brother in law who lives 150 miles away called and said they called his home asking for my husband saying they had importand paperwork for him and to give him a message. First they have my contact info they didnt need to call him second arent they not allowed to ask 3rd party to pass on a message, I want to file a complaint where do I start, It is just wrong to call family and friends.
very rude & harassing ...
on 1st day they said " you have perfect credit, why are you ruining it by not paying this bill" .
after stating i am a construction contractor with little / no work for over 12 months. They asked how my bills were getting paid. I told them with the help of family / children.
They then demanded i give them phone # for children so they can discuss with them when this bill will be paid in full.
Hung up ... rcvd 2 nd phone call next day, asked to speak to a sprvsr. He was just as bad as the girl ... very pushy, demanding phone # / contact info for " people who are currently paying your bills".
I told them they where getting way personal & crossing the line.
They are a rude & harassing company ..
I have been called several times over the past few months. I finally started calling them back because I have silver sterling credit with a high FICO score and no debt. After several attempts I finally got to the person who was calling me; she was extremely rude and hung up on me. It is not clear to me if the calls will stop or not. Her name is Santrel Freeman, [protected] x 7180.
We are recieving phone calls at home and they do not leave a message. They have started calling my place of employeement and will hang up when not allowed to speak with me and again they do not leave a message. When recieving letters at home they do not refer to a company name or account number. I have trying to ignore these calls and letters, but know they are calling my place of employeement and putting my jpb in jeopardy.
Your account was sent to URS because Capitol One sent your account to them. You apparently satisfied the agreement with URS. Unfortunatley, Capitol One is proceeding with a claim against you for the balance due.
This is NOT an issue with URS. Your complaint is with Capitol One Auto loans, not with URS. Why do you think you can ### about URS when your complaint is with the auto loan company. If you had paid your loan/commitment as YOU agreed to, you would have never had to deal with URS or continue with Cap One.
You people amaze me. You accept money (loan, credit card etc) and spend or enjoy the fruit of the loan and then ### and moan when they call you and ask for the money they extended you.
You borrowed it, pay it back. It's very simple. Life is tough for allot of us right now, but 99% of us are paying our bills, no matter what our situation is.
these people are a bunch people who are to sorry to go out and get a real job. from what I read they harrass elderly people this just shows the way they were brought up . i hate to think that they went to school to do this. They call me 2or 3 times a day over a dell account that we have payed on for 3yrs and still owe just about what we started with. I offer to settle this with dell but they said no. so they can keep calling ever day. I WILL FINE THE PEOPLE IN CHARGE & THERE HOME PHONE # AND WILL POST IT ON THIS SITE. Then i will call them every time they call me If any one knows the people who called them[all i need is a name] Iwill fine there numbers and we can harress the S^*$ out of them. I have a few names of mangers there just waiting for the #s I HAVE SOME GOOD & EX F_ _ FRIENDS ITS JUST A MATTER OF TIME . A CHANGE IS COMING
MULTIPLE DAILY - UNSOLICITED CALLS FROM MULTIPLE EXTENSIONS FROM UNITED RECOVERY SYSTEMS...I HAVE CALLED TO HAVE THEM STOPPED...CALLS HAVE BEEN CONTINUING!
I had been late og a dell finicial bill but the debit has been satisfied . Ms Johnson from United Recovery Services has called my neighbors, my employment and as harassed me beyond the point of reasonable. Every supervisor has refused to deal with this situation. They have no right to call my neighbors .
Tonight, at 8:34 PM I rec'd an unknown phone call from Javon from URS telling me that my mother gave him my phone number because I owe the a debt to Dell. This Dell bill is in my mothers name and is NOT in my name in any way-shape-or form. He began to tell me that I was "dooping" my mother for this bill and this wasnt nice, etc...WTF??? I never signed for a Dell account, nor did I give this person my UNLISTED phone number, nor am I responsible for this bill. I just cant amagin the nerve! I am calling the FTC tomorrow and registering a complaint against them and calling them and complaining to them (not that this will help). Any suggestions?
I've been out of work and looking for a job for several months now and I owe 1, 000.00 on my credit card, it's not an awful amount or anything, but it's not great. I keep getting calls from United Recovery Systems and when I speak to them they put me down and insult me. They make me out to seem like I owe tens of thousands of dollars, but that is not the case. They constantly talk down to me and in ways threaten me. They obviously don't understand that times are hard. I just got a phone call about 10 minutes ago, and the woman I spoke to was completely unprofessionally, she even yawned in the phone as she was trying to say something. I just don't appreciate them calling me all the time and harassing me and trying to threaten me.
Ronald Williams from United National Recovery systems has been calling our home starting at 8:30 am untill 8:30 pm every 1/2 hr or so.Very annoying.He couldn't get ahold of anyone so he took it upon himself to call ouor neighbors and ask if they knew us because he had a important message from Texas for us.He left his number and no name.This one is way out of hand.
harassing calls at work, for an account that is not mine.
demanding to talk to me, my supervisor and/or manager
I set up payment arragements for two Credit Card accounts with them, to have funds withdrawn every month from my bank account. One month two checks processed. The next month only one check processed. I then got phone calls to contact them. I contacted them and they stated I had one check returned NSF. I informed them that was not true as I had sufficent funds for the check and also no bank NSF charges were listed on my account. They then changed and stated the check had come back unable to locate. They were demanding that I immediatly Western Union the last amount and hopefully they could attempt to re set up payments instead of demanding the full amount. There also would be a fee for me to western union. I informed them that they must have processed the check wrong and that was no fault of mine, that they should correct "thier" problem, and I would not pay additional fees for a mistake on thier behalf. They needed to transfer me "to a supervisor" and after being on hold quite a long time, I was given a voice mail. I re called three times and went thru the same scenario, each time "being put thru to a supervisor" and only getting voice mail. The last non supervisor did look into the check and stated the account number was wrong that they sent to bank, but I would still need to do the western union transmit. I refused and again got supervisor voice mail.
Total Harrassment. Called to make resolution - which wasn't going to happen. Next Day he - Paul Morris contacted an unknown family member to the situation and started harrassing her. This woman is 80 years old !! I can't believe it. TOTALLY LIVID.
urs continues to call me regarding an american express card i owe on, the problem is i do not have an American express card, however someone with my same name does, i explained this to them and they just do not care. i average 7 calls a day for the past 30 days and it is out of control from a mr. proctor
Within the past week, United Recovery Systems has called me at least 4 times on my cell phone. I believe they have called me before. On at least two of these occasions, I answered the phone and told them they had the wrong number and to take my number off their list.
This morning, they just called again. I again told them to take me off their list because they had the wrong number. I hung up but then called them back and told them the problem. I have now been put on hold for 15 minutes, listening to their music. I will hang up soon, but this is very annoying.
I had set up a payment plan with this company where they would take my amount out of my checking account each month for the specified amount. Well, only one of those transactions went through because they had typed in the wrong bank account number. I never had any notification from them that my checks had not gone through until I called to get a statement saying that I was making my payments on time so I could buy a house. Now they are not taking responsibility for their error and I have to pay even more interest on my credit card because they screwed up. I asked for a letter staing their mess up so that I could buy my house and they refused service to me.
About twice a week or so, I am getting phone calls from United Recovery Systems. The last 4 digits of my SSN...