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The good, the bad, and the ugly - discover what customers are saying about Total Protect Home Warranty

Welcome to our customer reviews and complaints page for Total Protect Home Warranty. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Total Protect Home Warranty.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Total Protect Home Warranty's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Total Protect Home Warranty, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Total Protect Home Warranty. Your feedback is an important part of our community and will help others make informed decisions.

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6:09 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

My policy covers HVAC system. They gave me approval to go with my own contractor. My unit was 26 years old. Very rusted and had holes in drain pain which leaked and destroyed unit. My contractor called the manufacturer and was told the unit was obsolete and parts were no longer available. So, my contractor gave an estimate for a comparable unit and it wa...

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11:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Total Protect Home Warranty To be reimbursed by this company.

I called Total Protect Warranty on April 7, 2022 to report a ceiling fan problem.

The customer representative for that company, Adrian told me to contact a company for repair or replacement of the fan and email the invoice to Total Protect for reimbursement. Michael and Sons came to my house on April 11, 2022 to replace the ceiling fan and I paid the $510.00 fee. I called the company to get the email address and was given two different wrong email addresses. Today, April 13, 2022, I called to get the address to mail the invoice to this company and was told by Nicholas who works there that this job service was not authorized by this company. I asked him to talk with a supervisor, he refused to do that. I have been paying Total Protect Warranty 52.00 monthly for over two years and feel like I have been given the run around, mis-information, and I totally put this company under the fraud category. I am a retired senior citizen who just wanted them to do the right thing and get reimbursed for services I paid for under their guidance. My name is Victoria Smoot, my email address is [protected]@aol.com. Total Protect Warranty telephone no. is [protected]. Thanks

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