Taxmasters Complaints & Reviews

Taxmasterstook money to solve our tax problems with no results.

We had money problems due to my injuries and disability's which led a foreclosure on our house. We lost everything and then got a very big tax bill from Ct & the IRS. We hired Tax Masters who wanted their money upfront but promised us a reduced tax bill. We ended up after years of back and forth with them for more and more info and then they presented the IRS with a ridiculous offer which was of course denied.
They took our money knowing that they couldn't get our taxes reduced.

TaxmastersTaxMasters Class Action

The Spencer Law Firm has filed a class action lawsuit against TaxMasters, and we are investigating TaxMasters' business practices with regard to the following issues:

1. Whether TaxMasters' performance of its work is consistent or inconsistent with the representations it makes in its initial telephone consultations with its customers; and

2. How TaxMasters actually performs its refund policy with customers who refuse to sign the TaxMasters written contract.

If you have any information that relates to these issues, we would like to speak with you. Please contact our office at the telephone number listed below, at 888-237-4LAW, or via email at [protected]@spencer-law.com.


Kimberly A. Robards
Legal Assistant
The Spencer Law Firm
4635 Southwest Freeway, Suite 900 | Houston, Texas 77027
Ph: [protected] | Fx: [protected] |

  • Di
    Disapointed One Aug 06, 2011

    Tax Masters is a complete RIP OFF! DO NOT do it! It is all lip service and they will not follow thru with any promise that they make!

    1 Votes

TaxmastersTaxMasters Investigation

The Spencer Law Firm is investigating TaxMasters on behalf of our clients. We are interested in speaking to residents of Texas and other states about their experiences with TaxMasters. If you'd like to help our investigation, please contact Kim Robards at [protected] or via email at [protected]@spencer-law.com.

Thank you,

Kimberly A. Robards
Legal Assistant
The Spencer Law Firm
4635 Southwest Freeway, Suite 900 | Houston, Texas 77027
Ph: [protected] | Fx: [protected] |

TaxmastersFraudulent Acts

I sent this complaint to CNN and hope that they may be able to help in that they can inform Taxmasters they are aware of their corrupt, deceiving, fraudulent tactics and acts. They are not acting for the good of the people. People like me sincerely believe organizations like this, we have no money to turn to high priced attorney's and hope with all we have that they will be sincere and helpful in everyway they know. I don't understand how people can be so hurtful and dishonest. I need the $1, 800.00 I paid Taxmasters. I need to pay the IRS. They never contacted the IRS, Tereasa Isom and Zankie Johnson lied to me. Joshua E. said I would probably be paid Wednesday, August 25, 2010 and Ms. Jessica Gonzales doesn't answer the phone and when she does, its all lies, just buying time for the next dept. to tell you more lies. It is my opinion that these employees are uneducated because educated people would not work for an organzation that is so fraudulent. After three weeks any organization should be able to refund you your money, they can't be bigger than the IRS. Why are they allowed to advertise, knowing they are so corruptive. Tereasa Isom informed me that we owed back taxes - 2002 - and she was looking at the return as we spoke, she could even tell me the date I sent in my return, I responded - Oh yeah, whats the date, cuz I have the 2002 taxes right in front of me, she then said, Oh, aaahhhh, I must be looking at something out. I responded back, yeah thats what I thought. They are nothing but a bunch of ignorant liars. I called and cancelled my services and talked to the IRS, I worked out a plan to pay the IRS back. So Taxmasters didn't do a thing for me. I just want my refund of $1, 800.00. Confirmation - 452bb

To Whom It May Concern:
You have a fantastic station. I get teased about watching this channel 24/7. I love the people that are on this channel. I don't understand why a great station like CNN allows such a deceiving, fraudulent organization like Taxmasters advertise. My husband and I are retired, we were audited by the IRS last year, and owed them $16, 000.00. After figuring and refiguring we end up paying them back $6, 000.00. This year we owe them another $6.000.00. I saw an advertisement/Taxmasters and called them to employ their services because it was on CNN, I trusted these people only because of the greatness of the station. They didn't do a damn thing for us after 5 months, they informed me that the holdup was my 2002 returns because I owed them for back taxes for 2002. Called the IRS, no such thing, the IRS informed me that the 2002 year was not even in the system. Now I have waited over 3 weeks for a refund only to be transferred from one dept. to another, and from one ### to another. First having to wait for the person that handles the refunds because that person was on vacation, then having to wait in turn for my request/acct. to come up. I got on the Internet and found all the complaints of people that have lost money because Taxmasters done nothing for them and now owe more to the IRS. I know that they are only one of your accounts, but this account is screwing people that need help with the IRS, they don't need more corrupt, irresponsible, deceitful, dishonest and fraudulent people to add to their hardship. If you don't know this, I hope this has been informative, if you do know how corrupt, deceitful, dishonest and fraudeulent they are, then I guess you're station is just as fraudulent as Taxmasters, if you can help the people they screwed by correcting Taxmaster's tactics or fraudulent acts, please do, we will forever be grateful for your efforts. Gloria Romero

cc: Copy to CNN

Taxmastersripped me off

My husband passed away, while I was getting my paperwork in order to file my taxes that year, I discovered that he had not filed in 10 years, I lay on the couch not knowing what to do for 2 days..I saw a commercial on tv for Taxmasters, this was In March of 09, I called and yes the man I spoke to on the phone was very nice and convenced me to let them solve my problem and get my tax bill down for me. He told me the cost and chaged my card half one day and half the next day, which totaled over the 7 months right at $7000.00. and at first it seemed they were working on my case, they asked for everything to prepare my taxes, and they did prepare my taxes (H&R could have done that for alot less) and after I received them in the mail I was told I had to go in person and take them to the nearest IRS office which was 2 hours away from me. I took them and that started the letters from the IRS and the state I live in, when I called them they insisted I do not reply or contact anyone but them, Taxmasters had me sign a power of attorney to them to take care of all tax issues and letters, of course I am still thinking they are working for me, I got letters that the IRS is going to put a lein on my house and car, I contact taxmasters and they said dont worry about that they are trying to scare you, it did. I sent the IRS the money from that letter which was a fraction of what I owed but I didnt want a lein on anything I own. during the months of March 09, and Oct 09 this is pretty much all that went on, when I went to file my taxes for 2010, I went elsewhere and with 1st time home buyer refund and everything else my refund was 13, 000.00 of course the IRS kept it all to pay for back taxes, which I knew they would but at that point after hmmmm 4 months of nothing from Taxmasters they called me, and was just checking to see how everything was going for me, at that point I went off on the lady that called, saying how dare you call me when I see the light at the end of this tunnel and I only owe IRS 1300.00 dollars of almost 30, ooo that now you are calling me. when I asked them why are there so many complaints against your company, they told me oh that is from people we began there service and they stopped paying for it so we stopped working for them, which I now know was a complete lie because I paid all they asked and all I got was my taxes prepared, as I said in the begining of this letter, I could have paid ALOT LESS to H&R Block to have done what I got from TAXMASTERS, so in warning to anyone thinking about using this company...DO NOT...you wont get anything done and you will still owe the IRS the full amount and end up paying alot to taxmasters for NOTHING...I believe truely they took advantage of me, a person who just lost her husband of 27 years, and was in a position with IRS that I knew nothing about, and I was at a VERY VERY low place in my life...I have to say I have completley paid off the IRS, and the state I live in with out any dedicuctions or help from TAXMASTERS...hire a private lawyer and get your taxes settled...

  • Ja
    James V. Livoti Feb 17, 2012

    I and my Wife have also been scammed by this crooked Executive of Tax Masters.They are Fraudelant
    and misleading .Because of delays and their devious avoidance 'after 3 yrs. we now finally communicted
    with the IRS and owe over twice the amount. )penalties and interest accreued by delays caused by
    Taxmasters. I hope the Attourney General investigates this fraudelant company and its owner, Patrick Cox
    I am sure there are hundreds of other NJ victims scammed by this company. Attorney General.we need
    your help!

    0 Votes

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TaxmastersScam

IF ANYONE IS INTERESTED IN A CLASS ACTION LAWSUIT PLEASE POST IT ON THIS FORM. TAXMASTERS MUST BE HELD ACCOUNTABLE FOR THE MANY SCAMS THEY HAVE DONE.

I contacted TaxMasters (TM) because the State of Illinois was auditing my company for a Used Tax which is purchasing materials out of state in which Illinois wants revenue for. Which this is too a complaint for another form. Anyway, when I contacted TM and I was told that they do handle state audits and this is something they do all the time. The sales person on the phone claimed I would have both a tax attorney and a CPA assist me at my location with this audit. I was told that the $9, 750. included these services. He continued to tell me that they have affiliates all over the country including Illinois and that the tax attorney and CPA that they provide will sit with the state auditor to ensure a proper audit. Once they charged my credit card they did email a power of attorney for me to sign. Upon my signature, TM told me to stop communicating with the auditor and they would handle everything from there. I explained to TM the auditor was scheduled to come out in 2 days and asked them if they were going to contact her. They claimed they would and never did. I emailed the auditor because I didn't want her to make the dive if TM was not going to be here and figured TM would contact her to schedule a date. The auditor responded to my email and told me TM never contacted her. I called TM to ask what they were going to do and TM told me simply don't answer the door when she arrived. I told TM that I didn't feel that was very professional and then they told me to just show the auditor the power co attorney when she arrived. I further expressed my frustration with TM and asked them why they never contacted the auditor when the said that have. TM told me to just email the auditor the power of attorney and have her contact them. So I took their advice and emailed the auditor the power of attorney and immediately the auditor responded that it was incorrect and told me the specific form she needed. Once again I called TM to follow up with them and told them that the power of attorney was not right and that all of the information on it was wrong. Of course TM claimed they would handle it and never emailed me the proper forms and never contacted my auditor. Upon my final conversation with TM I found out that they wanted me to box up and mail all 3 years of my records and that they had no intentions on sending anyone to my location. But if I wanted them to fly someone out it would be an extra. This company is a total scam and there is much much more. I am still fighting this with my credit card and unfortunately I think it may go their way. I will file a lawsuit upon my credit cards decision to pay TM.

IF ANYONE IS INTERESTED IN A CLASS ACTION LAWSUIT PLEASE POST IT ON THIS FORM. TAXMASTERS MUST BE HELD ACCOUNTABLE FOR THE MANY SCAMS THEY HAVE DONE.

  • Ld
    LD Chism Apr 20, 2010

    I am interested in joining the class action suit against TaxMasters.

    0 Votes
  • To
    Tony Moore SR May 16, 2010

    I also was taken for a sum more thanI could afford but paid it anyway becasue their emplyee told me that the IRS would come after me. Even though I had made an agreement with the IRS. TXMSTR employee said that the IRS would double my payments every three years untill it was beyond what I could afford then they would take it out of my account. SO out of fear of future debits I signed on and then I had to pay all money before they would do anything. After almost 2 months the same represenative informed me that my case was being heard and would be settled by the end of the month. Ater about 45 days of hearing nothing I called and called and finally found out that this represenative was no longer there. So they assigned me a auditor who in turn said we had more papers to fill out that it had not gone before anyone yet, So we filled all the papers sent them in and we was informed about 30 days later they could not do what they said they would and recomended we close the case and fill out a paper asking for a refund. After doing that we received a letter saying we should not close becasue they could do more for us, We then wrote them asking that if they could do more then by all means but if not then please give us our money, They then wrote back saying we would hear in 4-6 weeks and we have heard nothing 5 weeks later

    0 Votes
  • Co
    consumerattorney May 21, 2010

    There is a private law firm focusing on issues with this organization. For more information visit www.taxmastersclassaction.com.

    0 Votes
  • Tx
    txbstrds Jun 04, 2010

    Well it finally happened -- government action against TaxMasters:

    http://www.oag.state.tx.us/oagnews/release.php?print=1&id=3328

    FOR IMMEDIATE RELEASE
    May 13, 2010
    www.texasattorneygeneral.gov CONTACT
    Press Office at
    (512) 463-2050

    Houston-based "Tax Resolution" Firm Charged With Unlawful Conduct, Misleading Customers

    Texas Attorney General files enforcement action against TaxMasters, Inc.; cites nearly 1, 000 complaints about defendants’ conduct and business practices


    HOUSTON – Texas Attorney General Greg Abbott today charged Houston-based TaxMasters, Inc., and its chief executive officer, Patrick Cox, with multiple violations of the Texas Deceptive Trade Practices Act and Texas Debt Collection Act.

    According to the state’s enforcement action, the defendants unlawfully misled customers about their service contract terms, failed to disclose its no-refunds policy, and falsely claimed that the firm’s employees would immediately begin work on a case – despite the fact that TaxMasters did not actually start to work on a case until its customers paid in full for services, even if that delayed response meant taxpayers missed significant IRS deadlines.

    “In the midst of a national economic downturn, TaxMasters used a nationwide marketing campaign to offer services for distressed taxpayers who needed help dealing with the IRS, ” Attorney General Abbott said. “A state investigation and nearly 1, 000 customer complaints indicate that the defendants routinely misled customers about the nature of their tax resolution service agreements – and worse, attempted to enforce those improper agreements through unlawful debt collection tactics. The state’s enforcement action seeks to prohibit the defendants from continuing to violate the law and seeks restitution for the financially struggling taxpayers who were harmed by the defendants’ unlawful conduct.”

    The defendants advertise a tax resolution service for federal taxpayers who have received notice from the IRS of an audit, garnishment, lien, levy or tax deficiency. Citing a self-styled “national advertising campaign” and high-profile “endorsements, ” TaxMasters purports to have “one of the most effective tax relief teams in the tax representation business.” However, a state investigation – and nearly 1, 000 complaints submitted to the Office of the Attorney General and the Better Business Bureau of Houston – indicate that the defendants have unlawfully misled their customers and failed to disclose material facts about their service agreements.

    TaxMasters’ advertisements encourage taxpayers to call its toll-free number for a “free consultation” with a “tax consultant.” Court documents filed by the state indicate that callers are not connected to an employee qualified to give tax advice, but rather with a TaxMasters salesperson who recommends a “solution” for between $1, 500 and $9, 000 or more.

    According to court documents, many callers were offered an installment plan so that they could pay the defendants’ fee over a specified period of time. However, callers who asked to see written terms and conditions prior to making a payment were informed that a credit card or bank account number is necessary to generate a written TaxMasters service contract. As a result, TaxMasters customers were unaware – and the defendants’ personnel did not have a practice of disclosing – multiple aspects of the TaxMasters service agreement that were harmful to taxpayers.

    For example, the defendants did not disclose that all customer payments submitted to TaxMasters are non-refundable. Because customers were not provided written contracts and sales personnel did not reveal the no-refunds policy, customers did not know that they would not be able to recover any installment payments they submitted to TaxMasters – even if they ultimately decide to cancel before TaxMasters actually did any work on their tax case.

    The state’s enforcement action also cites TaxMasters for failing to reveal that it would not begin work on a case until all installment payments had been remitted and the entire fee was paid. Multiple complaints indicate that customers entered into an installment agreement with the understanding that TaxMasters would immediately begin work on their case – only to discover later that no action was taken. Customers often learned that there was a problem when they received a notice from the IRS indicating that an important deadline had been missed or that additional fees and penalties had accrued.

    Court documents filed by the state also indicate that the defendants failed to disclose TaxMasters’ requirement that customers pay the entire service fee – even if they opt to cancel their contract. Because customers are not provided a written contract, they were not properly informed that agreeing to make a single payment over the telephone obligated them to pay the entire fee quoted by sales personnel. Further, not only did TaxMasters attempt to obligate its customers to a fee in the absence of a signed contract, the defendants used unlawful debt collection tactics to enforce the unauthorized obligation.

    According to the state’s enforcement action, the defendants not only failed to disclose material terms and conditions governing its services, but also failed to properly provide the “tax resolution” services that were advertised. Customer complaints obtained by the Attorney General’s Office cite TaxMasters for failing to contact and consult with the IRS on the client’s behalf; failing to appear on the client’s behalf at an IRS audit or hearing; failing to postpone or stop a wage or bank account garnishment; and failing to stop a levy or lien against a client’s property.

    When customers who were unhappy with the defendants’ services sought refunds, TaxMasters refused to return the customers’ money. Court documents indicate TaxMasters not only refused to honor refund requests, it also pursued debt collection efforts against clients who cancelled their contracts. The state’s enforcement action charges TaxMasters with unlawfully threatening to pursue customers in Harris County courts, even if those customers did not reside in the county. Under Texas law, entities seeking to enforce a consumer contract can only do so in a county where the agreement was executed or where the consumer resides.

    The state's enforcement action is seeking restitution for each TaxMasters customer who was financially harmed by the defendants’ unlawful conduct. In addition, the state is seeking civil penalties of up to $20, 000 for each violation of the Texas Deceptive Trade Practices Act.

    0 Votes
  • Tx
    txbstrds Jul 08, 2010

    Two federal lawsuits have been filed against TaxMasters and Patrick Cox personally:

    Wells et al v. TaxMasters, Inc et al, filed 7/2/2010 regarding Fair Labor Standards

    Antkowiak v. Taxmasters et al, filed 7/7/2010 regarding Fair Debt Collection

    0 Votes
  • Tx
    txbstrds Mar 18, 2011

    The PA class action suit has made it around the arbitration clause in the contract. TaxMasters filed a motion to compel arbitration, which was denied on 3/17/11.

    0 Votes
  • Jm
    jmera Dec 30, 2011

    I gave them 2500 bucksand it took for me to ask for my money back before they sent me anything...it took like 6-7 months before a reply, i couldnt get in touch with the person who was assigned to my case and when they finally did send me something...it was a letter saying there was nothing they could do for me and that was it...no refund, no anything...just a big screw off

    0 Votes

TaxmastersTaxMasters -- PLS READ -- agencies and addresses to complain to

Hi,

If you've been a victim of TaxMasters, below is a good starting list of everyone you should send a letter to, detailing your experience. Signed and mailed letters are often still taken more seriously than an emailed or faxed one. You should also include any/all supporting documentation/evidence.

This really is needed. The sooner these agencies receive more complaints about this company, the more they will investigate.

1. Your state's Attorney General
2. All of your state's Senators and Representatives (Federal and State)
3. All of the following:

U.S. Treasury Department
ATTN: Special Agent Farwell
1919 Smith St.
Suite 2270
Houston, TX 77002

Texas State Board of Public Accountancy
333 Guadalupe, Tower 3, Suite 900
Austin, TX [protected]

Treasury Inspector General for Tax Administration
Hotline
P.O. Box 589
Ben Franklin Station
Washington, DC [protected]

Office of the Attorney General of Texas
PO Box 12548
Austin, TX [protected]

U.S. Department of Justice
Office of Attorney General
950 Pennsylvania Avenue NW
Washington, DC 20530

Internal Revenue Service
Office of Professional Responsibility
SE: OPR, Room 7238/IR
1111 Constitution Avenue NW
Washington, DC 20224

Better Business Bureau of Houston
http://houston.bbb.org/

Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580

Mayor Annise D. Parker
City of Houston
P.O. Box 1562
Houston, TX 77251

  • Ce
    CESJP Apr 21, 2010

    I took your advise and mailed a complaint to each one of these address. Thanks.

    0 Votes
  • Co
    consumerattorney May 21, 2010

    Those are all good contacts. There also is a law firm specializing in issues with this specific company. The website is www.taxmastersclassaction.com.

    0 Votes
  • Tx
    txbstrds Jun 04, 2010

    Well it finally happened:

    http://www.oag.state.tx.us/oagnews/release.php?print=1&id=3328

    FOR IMMEDIATE RELEASE
    May 13, 2010
    www.texasattorneygeneral.gov CONTACT
    Press Office at
    (512) 463-2050

    Houston-based "Tax Resolution" Firm Charged With Unlawful Conduct, Misleading Customers

    Texas Attorney General files enforcement action against TaxMasters, Inc.; cites nearly 1, 000 complaints about defendants’ conduct and business practices


    HOUSTON – Texas Attorney General Greg Abbott today charged Houston-based TaxMasters, Inc., and its chief executive officer, Patrick Cox, with multiple violations of the Texas Deceptive Trade Practices Act and Texas Debt Collection Act.

    According to the state’s enforcement action, the defendants unlawfully misled customers about their service contract terms, failed to disclose its no-refunds policy, and falsely claimed that the firm’s employees would immediately begin work on a case – despite the fact that TaxMasters did not actually start to work on a case until its customers paid in full for services, even if that delayed response meant taxpayers missed significant IRS deadlines.

    “In the midst of a national economic downturn, TaxMasters used a nationwide marketing campaign to offer services for distressed taxpayers who needed help dealing with the IRS, ” Attorney General Abbott said. “A state investigation and nearly 1, 000 customer complaints indicate that the defendants routinely misled customers about the nature of their tax resolution service agreements – and worse, attempted to enforce those improper agreements through unlawful debt collection tactics. The state’s enforcement action seeks to prohibit the defendants from continuing to violate the law and seeks restitution for the financially struggling taxpayers who were harmed by the defendants’ unlawful conduct.”

    The defendants advertise a tax resolution service for federal taxpayers who have received notice from the IRS of an audit, garnishment, lien, levy or tax deficiency. Citing a self-styled “national advertising campaign” and high-profile “endorsements, ” TaxMasters purports to have “one of the most effective tax relief teams in the tax representation business.” However, a state investigation – and nearly 1, 000 complaints submitted to the Office of the Attorney General and the Better Business Bureau of Houston – indicate that the defendants have unlawfully misled their customers and failed to disclose material facts about their service agreements.

    TaxMasters’ advertisements encourage taxpayers to call its toll-free number for a “free consultation” with a “tax consultant.” Court documents filed by the state indicate that callers are not connected to an employee qualified to give tax advice, but rather with a TaxMasters salesperson who recommends a “solution” for between $1, 500 and $9, 000 or more.

    According to court documents, many callers were offered an installment plan so that they could pay the defendants’ fee over a specified period of time. However, callers who asked to see written terms and conditions prior to making a payment were informed that a credit card or bank account number is necessary to generate a written TaxMasters service contract. As a result, TaxMasters customers were unaware – and the defendants’ personnel did not have a practice of disclosing – multiple aspects of the TaxMasters service agreement that were harmful to taxpayers.

    For example, the defendants did not disclose that all customer payments submitted to TaxMasters are non-refundable. Because customers were not provided written contracts and sales personnel did not reveal the no-refunds policy, customers did not know that they would not be able to recover any installment payments they submitted to TaxMasters – even if they ultimately decide to cancel before TaxMasters actually did any work on their tax case.

    The state’s enforcement action also cites TaxMasters for failing to reveal that it would not begin work on a case until all installment payments had been remitted and the entire fee was paid. Multiple complaints indicate that customers entered into an installment agreement with the understanding that TaxMasters would immediately begin work on their case – only to discover later that no action was taken. Customers often learned that there was a problem when they received a notice from the IRS indicating that an important deadline had been missed or that additional fees and penalties had accrued.

    Court documents filed by the state also indicate that the defendants failed to disclose TaxMasters’ requirement that customers pay the entire service fee – even if they opt to cancel their contract. Because customers are not provided a written contract, they were not properly informed that agreeing to make a single payment over the telephone obligated them to pay the entire fee quoted by sales personnel. Further, not only did TaxMasters attempt to obligate its customers to a fee in the absence of a signed contract, the defendants used unlawful debt collection tactics to enforce the unauthorized obligation.

    According to the state’s enforcement action, the defendants not only failed to disclose material terms and conditions governing its services, but also failed to properly provide the “tax resolution” services that were advertised. Customer complaints obtained by the Attorney General’s Office cite TaxMasters for failing to contact and consult with the IRS on the client’s behalf; failing to appear on the client’s behalf at an IRS audit or hearing; failing to postpone or stop a wage or bank account garnishment; and failing to stop a levy or lien against a client’s property.

    When customers who were unhappy with the defendants’ services sought refunds, TaxMasters refused to return the customers’ money. Court documents indicate TaxMasters not only refused to honor refund requests, it also pursued debt collection efforts against clients who cancelled their contracts. The state’s enforcement action charges TaxMasters with unlawfully threatening to pursue customers in Harris County courts, even if those customers did not reside in the county. Under Texas law, entities seeking to enforce a consumer contract can only do so in a county where the agreement was executed or where the consumer resides.

    The state's enforcement action is seeking restitution for each TaxMasters customer who was financially harmed by the defendants’ unlawful conduct. In addition, the state is seeking civil penalties of up to $20, 000 for each violation of the Texas Deceptive Trade Practices Act.

    0 Votes
  • Tx
    txbstrds Jul 08, 2010

    Two federal lawsuits have been filed against TaxMasters and Patrick Cox personally:

    Wells et al v. TaxMasters, Inc et al, filed 7/2/2010 regarding Fair Labor Standards

    Antkowiak v. Taxmasters et al, filed 7/7/2010 regarding Fair Debt Collection

    0 Votes
  • Tx
    txbstrds Mar 18, 2011

    The PA class action suit has made it around the arbitration clause in the contract. TaxMasters filed a motion to compel arbitration, which was denied on 3/17/11.

    0 Votes

Taxmasters — Class Action Suit Called For

There are more than 450 complaints on here for Tax Masters under different headings and spelliings that I...

Taxmasters — Fraudulent Bunch of Crooks

TaxMasters Illegally withdrew $1, 500 “TWICE” from my account without my written authorization...

TaxmastersWill not refund money for services not rendered

On May 26th, 2009, I contacted TaxMasters regarding a tax problem I had with the State of Ct. After speaking at length with Corey McAllister, I agreed to have them represent me. I was told the charge was $2500 and I agreed to a 5-payment plan, deducting $500 from my checking account each month.

I never signed a contract, but did give my checking account information over the phone. The next day I decided to try to solve the problems myself and thought why give TaxMasters $2500, try and negotiate with the State of CT, which I was able to do. I then called and left e-mail messages cancelling my services with them.

I never got any return call or e-mail message. A few days later, I received a welcome e-mail from Toni Gillis. I then phoned her to state that I had sent a cancellation e-mail to Mr. McAllister. She told me to re-send my cancellation e-mail to her and she would take care of it. Nothing was ever done, and so far they have tried to withdraw $1000 from my checking account. They do not answer my phone calls or e-mail messages, although I always receive read receipts that they have received these messages.

I have hired an attorney to represent me and he sent them a letter July 18th stating that I want all my monies back or we will bring suit in a Connecticut court and seek damages undre the Connecticut Unfair Trade Practices Act. He CC's a copy to the Connecticut Attorney General's office.

How I wish I checked out TaxMasters under Google, as I find there are hundreds of other similiar complaints against them and a Class Action Law suit is pending in Texas. I would like to join that lawsuit, if there are non pending in Connecticut and file this complaint hoping to hear of similar complaints and perhaps information on pending lawsuits against this fraudulent company. They also advertise on MSNBC and CNN and I will be bring this information to their attention.

  • Tm
    TMsucks Aug 26, 2009

    I'm encountering similar problems with TaxMasters of TX. My include billing, mispresentation of services, customer service and refund request. TaxMasters is a hoax, all they do is collect your money and leave you out to dry.

    The representatives "supposed" to be assisting are: DaMaris Givens - case coordinator and Delmar Hunter - settlement analyst.

    To date, they have not been responsive. In addition, they are outright rude and know nothing of customer service (ie. phone call).

    0 Votes
  • Ev
    Evelyn2010 Aug 31, 2009

    I think it is time we all work together to confront taxmasters with a Class Suit!
    Please email me if you are interested.
    [email protected]

    These are the people's names I have been given by taxmasters (if they actually exist)
    Jill Kimball
    Michelle Lea Thoma
    Michelle Perry
    Diana Amacero
    Melody Johnson
    Tiffany
    James Arline- The one that suckered me into this nightmare!

    0 Votes
  • Tx
    txbstrds Mar 15, 2010

    Hi,

    If you've been a victim of TaxMasters, below is a good starting list of everyone you should send a letter to, detailing your experience. Signed and mailed letters are often still taken more seriously than an emailed or faxed one. You should also include any/all supporting documentation/evidence.

    This really is needed. The sooner these agencies receive more complaints about this company, the more they will investigate.

    1. Your state's Attorney General
    2. All of your state's Senators and Representatives (Federal and State)
    3. All of the following:

    U.S. Treasury Department
    ATTN: Special Agent Farwell
    1919 Smith St.
    Suite 2270
    Houston, TX 77002

    Texas State Board of Public Accountancy
    333 Guadalupe, Tower 3, Suite 900
    Austin, TX 78701-3900

    Treasury Inspector General for Tax Administration
    Hotline
    P.O. Box 589
    Ben Franklin Station
    Washington, DC 20044-0589

    Office of the Attorney General of Texas
    PO Box 12548
    Austin, TX 78711-2548

    U.S. Department of Justice
    Office of Attorney General
    950 Pennsylvania Avenue NW
    Washington, DC 20530

    Internal Revenue Service
    Office of Professional Responsibility
    SE: OPR, Room 7238/IR
    1111 Constitution Avenue NW
    Washington, DC 20224

    Better Business Bureau of Houston
    http://houston.bbb.org/

    Federal Trade Commission
    Consumer Response Center
    600 Pennsylvania Avenue, NW
    Washington, DC 20580

    Mayor Annise D. Parker
    City of Houston
    P.O. Box 1562
    Houston, TX 77251

    0 Votes
  • Tx
    txbstrds Jun 04, 2010

    Well it finally happened -- government action against TaxMasters:

    http://www.oag.state.tx.us/oagnews/release.php?print=1&id=3328

    FOR IMMEDIATE RELEASE
    May 13, 2010
    www.texasattorneygeneral.gov CONTACT
    Press Office at
    (512) 463-2050

    Houston-based "Tax Resolution" Firm Charged With Unlawful Conduct, Misleading Customers

    Texas Attorney General files enforcement action against TaxMasters, Inc.; cites nearly 1, 000 complaints about defendants’ conduct and business practices


    HOUSTON – Texas Attorney General Greg Abbott today charged Houston-based TaxMasters, Inc., and its chief executive officer, Patrick Cox, with multiple violations of the Texas Deceptive Trade Practices Act and Texas Debt Collection Act.

    According to the state’s enforcement action, the defendants unlawfully misled customers about their service contract terms, failed to disclose its no-refunds policy, and falsely claimed that the firm’s employees would immediately begin work on a case – despite the fact that TaxMasters did not actually start to work on a case until its customers paid in full for services, even if that delayed response meant taxpayers missed significant IRS deadlines.

    “In the midst of a national economic downturn, TaxMasters used a nationwide marketing campaign to offer services for distressed taxpayers who needed help dealing with the IRS, ” Attorney General Abbott said. “A state investigation and nearly 1, 000 customer complaints indicate that the defendants routinely misled customers about the nature of their tax resolution service agreements – and worse, attempted to enforce those improper agreements through unlawful debt collection tactics. The state’s enforcement action seeks to prohibit the defendants from continuing to violate the law and seeks restitution for the financially struggling taxpayers who were harmed by the defendants’ unlawful conduct.”

    The defendants advertise a tax resolution service for federal taxpayers who have received notice from the IRS of an audit, garnishment, lien, levy or tax deficiency. Citing a self-styled “national advertising campaign” and high-profile “endorsements, ” TaxMasters purports to have “one of the most effective tax relief teams in the tax representation business.” However, a state investigation – and nearly 1, 000 complaints submitted to the Office of the Attorney General and the Better Business Bureau of Houston – indicate that the defendants have unlawfully misled their customers and failed to disclose material facts about their service agreements.

    TaxMasters’ advertisements encourage taxpayers to call its toll-free number for a “free consultation” with a “tax consultant.” Court documents filed by the state indicate that callers are not connected to an employee qualified to give tax advice, but rather with a TaxMasters salesperson who recommends a “solution” for between $1, 500 and $9, 000 or more.

    According to court documents, many callers were offered an installment plan so that they could pay the defendants’ fee over a specified period of time. However, callers who asked to see written terms and conditions prior to making a payment were informed that a credit card or bank account number is necessary to generate a written TaxMasters service contract. As a result, TaxMasters customers were unaware – and the defendants’ personnel did not have a practice of disclosing – multiple aspects of the TaxMasters service agreement that were harmful to taxpayers.

    For example, the defendants did not disclose that all customer payments submitted to TaxMasters are non-refundable. Because customers were not provided written contracts and sales personnel did not reveal the no-refunds policy, customers did not know that they would not be able to recover any installment payments they submitted to TaxMasters – even if they ultimately decide to cancel before TaxMasters actually did any work on their tax case.

    The state’s enforcement action also cites TaxMasters for failing to reveal that it would not begin work on a case until all installment payments had been remitted and the entire fee was paid. Multiple complaints indicate that customers entered into an installment agreement with the understanding that TaxMasters would immediately begin work on their case – only to discover later that no action was taken. Customers often learned that there was a problem when they received a notice from the IRS indicating that an important deadline had been missed or that additional fees and penalties had accrued.

    Court documents filed by the state also indicate that the defendants failed to disclose TaxMasters’ requirement that customers pay the entire service fee – even if they opt to cancel their contract. Because customers are not provided a written contract, they were not properly informed that agreeing to make a single payment over the telephone obligated them to pay the entire fee quoted by sales personnel. Further, not only did TaxMasters attempt to obligate its customers to a fee in the absence of a signed contract, the defendants used unlawful debt collection tactics to enforce the unauthorized obligation.

    According to the state’s enforcement action, the defendants not only failed to disclose material terms and conditions governing its services, but also failed to properly provide the “tax resolution” services that were advertised. Customer complaints obtained by the Attorney General’s Office cite TaxMasters for failing to contact and consult with the IRS on the client’s behalf; failing to appear on the client’s behalf at an IRS audit or hearing; failing to postpone or stop a wage or bank account garnishment; and failing to stop a levy or lien against a client’s property.

    When customers who were unhappy with the defendants’ services sought refunds, TaxMasters refused to return the customers’ money. Court documents indicate TaxMasters not only refused to honor refund requests, it also pursued debt collection efforts against clients who cancelled their contracts. The state’s enforcement action charges TaxMasters with unlawfully threatening to pursue customers in Harris County courts, even if those customers did not reside in the county. Under Texas law, entities seeking to enforce a consumer contract can only do so in a county where the agreement was executed or where the consumer resides.

    The state's enforcement action is seeking restitution for each TaxMasters customer who was financially harmed by the defendants’ unlawful conduct. In addition, the state is seeking civil penalties of up to $20, 000 for each violation of the Texas Deceptive Trade Practices Act.

    0 Votes
  • Tx
    txbstrds Mar 18, 2011

    The PA class action suit has made it around the arbitration clause in the contract. TaxMasters filed a motion to compel arbitration, which was denied on 3/17/11.

    0 Votes

Taxmastersnot professional

Yep, same story.
Here is what to do:
3/10/09
I called the Texas State Attorney Generals office, There are 77 complaints on file.
They reffered me to Harris County District Attorney’s office, [protected]. I was informed “A special Agent has been assigned to this case, Send complaints to:”

US Treasury Department
Special Agent Farwell
1919 Smith St.
#2270
Huston, TX 77002

No phone or Email information is given.

  • Ri
    Riley Powers May 17, 2009

    My name is Riley Powers if you are a lawyer firm that can help us people that have been Victims, of this super scram company that is making fool's of individuals that are having serious tax problems. I'm at ends Wit, Loss home, filed bankruptcy, and IRS is getting ready to finish ruining my life. If you are a victim their is power in numbers. Let's pursue a class action law suit that is large enough to put them out of business. Send your name and story to me as soon as possible let's put a end to these careless crooks. (you will get a reply, unlike TAXMASTERS)

    [email protected]

    0 Votes
  • Am
    A. McHale Aug 01, 2009

    My name is Anne McHale and I too have been scammed by TaxMasmters...I have hired a lawyer and would like to pursue a class action law suit against them.

    Let me know if you have one pending in Texas. I am from CT and am looking into it in this State.

    Thanks,

    [email protected]

    0 Votes
  • Tx
    txbstrds Jun 04, 2010

    Well it finally happened -- government action against TaxMasters:

    http://www.oag.state.tx.us/oagnews/release.php?print=1&id=3328

    FOR IMMEDIATE RELEASE
    May 13, 2010
    www.texasattorneygeneral.gov CONTACT
    Press Office at
    (512) 463-2050

    Houston-based "Tax Resolution" Firm Charged With Unlawful Conduct, Misleading Customers

    Texas Attorney General files enforcement action against TaxMasters, Inc.; cites nearly 1, 000 complaints about defendants’ conduct and business practices


    HOUSTON – Texas Attorney General Greg Abbott today charged Houston-based TaxMasters, Inc., and its chief executive officer, Patrick Cox, with multiple violations of the Texas Deceptive Trade Practices Act and Texas Debt Collection Act.

    According to the state’s enforcement action, the defendants unlawfully misled customers about their service contract terms, failed to disclose its no-refunds policy, and falsely claimed that the firm’s employees would immediately begin work on a case – despite the fact that TaxMasters did not actually start to work on a case until its customers paid in full for services, even if that delayed response meant taxpayers missed significant IRS deadlines.

    “In the midst of a national economic downturn, TaxMasters used a nationwide marketing campaign to offer services for distressed taxpayers who needed help dealing with the IRS, ” Attorney General Abbott said. “A state investigation and nearly 1, 000 customer complaints indicate that the defendants routinely misled customers about the nature of their tax resolution service agreements – and worse, attempted to enforce those improper agreements through unlawful debt collection tactics. The state’s enforcement action seeks to prohibit the defendants from continuing to violate the law and seeks restitution for the financially struggling taxpayers who were harmed by the defendants’ unlawful conduct.”

    The defendants advertise a tax resolution service for federal taxpayers who have received notice from the IRS of an audit, garnishment, lien, levy or tax deficiency. Citing a self-styled “national advertising campaign” and high-profile “endorsements, ” TaxMasters purports to have “one of the most effective tax relief teams in the tax representation business.” However, a state investigation – and nearly 1, 000 complaints submitted to the Office of the Attorney General and the Better Business Bureau of Houston – indicate that the defendants have unlawfully misled their customers and failed to disclose material facts about their service agreements.

    TaxMasters’ advertisements encourage taxpayers to call its toll-free number for a “free consultation” with a “tax consultant.” Court documents filed by the state indicate that callers are not connected to an employee qualified to give tax advice, but rather with a TaxMasters salesperson who recommends a “solution” for between $1, 500 and $9, 000 or more.

    According to court documents, many callers were offered an installment plan so that they could pay the defendants’ fee over a specified period of time. However, callers who asked to see written terms and conditions prior to making a payment were informed that a credit card or bank account number is necessary to generate a written TaxMasters service contract. As a result, TaxMasters customers were unaware – and the defendants’ personnel did not have a practice of disclosing – multiple aspects of the TaxMasters service agreement that were harmful to taxpayers.

    For example, the defendants did not disclose that all customer payments submitted to TaxMasters are non-refundable. Because customers were not provided written contracts and sales personnel did not reveal the no-refunds policy, customers did not know that they would not be able to recover any installment payments they submitted to TaxMasters – even if they ultimately decide to cancel before TaxMasters actually did any work on their tax case.

    The state’s enforcement action also cites TaxMasters for failing to reveal that it would not begin work on a case until all installment payments had been remitted and the entire fee was paid. Multiple complaints indicate that customers entered into an installment agreement with the understanding that TaxMasters would immediately begin work on their case – only to discover later that no action was taken. Customers often learned that there was a problem when they received a notice from the IRS indicating that an important deadline had been missed or that additional fees and penalties had accrued.

    Court documents filed by the state also indicate that the defendants failed to disclose TaxMasters’ requirement that customers pay the entire service fee – even if they opt to cancel their contract. Because customers are not provided a written contract, they were not properly informed that agreeing to make a single payment over the telephone obligated them to pay the entire fee quoted by sales personnel. Further, not only did TaxMasters attempt to obligate its customers to a fee in the absence of a signed contract, the defendants used unlawful debt collection tactics to enforce the unauthorized obligation.

    According to the state’s enforcement action, the defendants not only failed to disclose material terms and conditions governing its services, but also failed to properly provide the “tax resolution” services that were advertised. Customer complaints obtained by the Attorney General’s Office cite TaxMasters for failing to contact and consult with the IRS on the client’s behalf; failing to appear on the client’s behalf at an IRS audit or hearing; failing to postpone or stop a wage or bank account garnishment; and failing to stop a levy or lien against a client’s property.

    When customers who were unhappy with the defendants’ services sought refunds, TaxMasters refused to return the customers’ money. Court documents indicate TaxMasters not only refused to honor refund requests, it also pursued debt collection efforts against clients who cancelled their contracts. The state’s enforcement action charges TaxMasters with unlawfully threatening to pursue customers in Harris County courts, even if those customers did not reside in the county. Under Texas law, entities seeking to enforce a consumer contract can only do so in a county where the agreement was executed or where the consumer resides.

    The state's enforcement action is seeking restitution for each TaxMasters customer who was financially harmed by the defendants’ unlawful conduct. In addition, the state is seeking civil penalties of up to $20, 000 for each violation of the Texas Deceptive Trade Practices Act.

    0 Votes

TaxmastersTHIEVES!!!

This company is made up of thieves!!! To give you an idea please visit the above website!!! I WANT MY REFUND OF NEARLY $5, 0000.00 that they have stolen from me!!! Who is with me to stop at nothing...this website is a gift from all of us...wwww.myspace.com/taxmasterpigs

  • Pj
    PJ is pissed!!! Jul 23, 2009

    THESE PIGS HAD THE MYSPACE ACCOUNT DELETED!!! OVER A YEAR AND STILL NO REFUND!!! CAN ANYONE HELP!!!

    0 Votes
  • Am
    A. McHale Aug 01, 2009

    Do you know if there is a class action law suit against this company. I too have been scammed and have reported them to the Attorney General in Ct.

    I cannot believe how they repeat the same tactic over and over and get away with it.

    would like to know if there are any lawsuits out there.

    Thanks,
    Anne
    CT

    0 Votes
  • Tx
    txbstrds Mar 15, 2010

    There is a potential class-action suit pending. Please contact:

    Pam Mitchell
    (504) 234-5202


    Additionally:


    If you've been a victim of TaxMasters, below is a good starting list of everyone you should send a letter to, detailing your experience. Signed and mailed letters are often still taken more seriously than an emailed or faxed one. You should also include any/all supporting documentation/evidence.

    This really is needed. The sooner these agencies receive more complaints about this company, the more they will investigate.

    1. Your state's Attorney General
    2. All of your state's Senators and Representatives (Federal and State)
    3. All of the following:

    U.S. Treasury Department
    ATTN: Special Agent Farwell
    1919 Smith St.
    Suite 2270
    Houston, TX 77002

    Texas State Board of Public Accountancy
    333 Guadalupe, Tower 3, Suite 900
    Austin, TX 78701-3900

    Treasury Inspector General for Tax Administration
    Hotline
    P.O. Box 589
    Ben Franklin Station
    Washington, DC 20044-0589

    Office of the Attorney General of Texas
    PO Box 12548
    Austin, TX 78711-2548

    U.S. Department of Justice
    Office of Attorney General
    950 Pennsylvania Avenue NW
    Washington, DC 20530

    Internal Revenue Service
    Office of Professional Responsibility
    SE: OPR, Room 7238/IR
    1111 Constitution Avenue NW
    Washington, DC 20224

    Better Business Bureau of Houston
    http://houston.bbb.org/

    Federal Trade Commission
    Consumer Response Center
    600 Pennsylvania Avenue, NW
    Washington, DC 20580

    Mayor Annise D. Parker
    City of Houston
    P.O. Box 1562
    Houston, TX 77251

    0 Votes
  • Tx
    txbstrds Jun 04, 2010

    Well it finally happened -- government action against TaxMasters:

    http://www.oag.state.tx.us/oagnews/release.php?print=1&id=3328

    FOR IMMEDIATE RELEASE
    May 13, 2010
    www.texasattorneygeneral.gov CONTACT
    Press Office at
    (512) 463-2050

    Houston-based "Tax Resolution" Firm Charged With Unlawful Conduct, Misleading Customers

    Texas Attorney General files enforcement action against TaxMasters, Inc.; cites nearly 1, 000 complaints about defendants’ conduct and business practices


    HOUSTON – Texas Attorney General Greg Abbott today charged Houston-based TaxMasters, Inc., and its chief executive officer, Patrick Cox, with multiple violations of the Texas Deceptive Trade Practices Act and Texas Debt Collection Act.

    According to the state’s enforcement action, the defendants unlawfully misled customers about their service contract terms, failed to disclose its no-refunds policy, and falsely claimed that the firm’s employees would immediately begin work on a case – despite the fact that TaxMasters did not actually start to work on a case until its customers paid in full for services, even if that delayed response meant taxpayers missed significant IRS deadlines.

    “In the midst of a national economic downturn, TaxMasters used a nationwide marketing campaign to offer services for distressed taxpayers who needed help dealing with the IRS, ” Attorney General Abbott said. “A state investigation and nearly 1, 000 customer complaints indicate that the defendants routinely misled customers about the nature of their tax resolution service agreements – and worse, attempted to enforce those improper agreements through unlawful debt collection tactics. The state’s enforcement action seeks to prohibit the defendants from continuing to violate the law and seeks restitution for the financially struggling taxpayers who were harmed by the defendants’ unlawful conduct.”

    The defendants advertise a tax resolution service for federal taxpayers who have received notice from the IRS of an audit, garnishment, lien, levy or tax deficiency. Citing a self-styled “national advertising campaign” and high-profile “endorsements, ” TaxMasters purports to have “one of the most effective tax relief teams in the tax representation business.” However, a state investigation – and nearly 1, 000 complaints submitted to the Office of the Attorney General and the Better Business Bureau of Houston – indicate that the defendants have unlawfully misled their customers and failed to disclose material facts about their service agreements.

    TaxMasters’ advertisements encourage taxpayers to call its toll-free number for a “free consultation” with a “tax consultant.” Court documents filed by the state indicate that callers are not connected to an employee qualified to give tax advice, but rather with a TaxMasters salesperson who recommends a “solution” for between $1, 500 and $9, 000 or more.

    According to court documents, many callers were offered an installment plan so that they could pay the defendants’ fee over a specified period of time. However, callers who asked to see written terms and conditions prior to making a payment were informed that a credit card or bank account number is necessary to generate a written TaxMasters service contract. As a result, TaxMasters customers were unaware – and the defendants’ personnel did not have a practice of disclosing – multiple aspects of the TaxMasters service agreement that were harmful to taxpayers.

    For example, the defendants did not disclose that all customer payments submitted to TaxMasters are non-refundable. Because customers were not provided written contracts and sales personnel did not reveal the no-refunds policy, customers did not know that they would not be able to recover any installment payments they submitted to TaxMasters – even if they ultimately decide to cancel before TaxMasters actually did any work on their tax case.

    The state’s enforcement action also cites TaxMasters for failing to reveal that it would not begin work on a case until all installment payments had been remitted and the entire fee was paid. Multiple complaints indicate that customers entered into an installment agreement with the understanding that TaxMasters would immediately begin work on their case – only to discover later that no action was taken. Customers often learned that there was a problem when they received a notice from the IRS indicating that an important deadline had been missed or that additional fees and penalties had accrued.

    Court documents filed by the state also indicate that the defendants failed to disclose TaxMasters’ requirement that customers pay the entire service fee – even if they opt to cancel their contract. Because customers are not provided a written contract, they were not properly informed that agreeing to make a single payment over the telephone obligated them to pay the entire fee quoted by sales personnel. Further, not only did TaxMasters attempt to obligate its customers to a fee in the absence of a signed contract, the defendants used unlawful debt collection tactics to enforce the unauthorized obligation.

    According to the state’s enforcement action, the defendants not only failed to disclose material terms and conditions governing its services, but also failed to properly provide the “tax resolution” services that were advertised. Customer complaints obtained by the Attorney General’s Office cite TaxMasters for failing to contact and consult with the IRS on the client’s behalf; failing to appear on the client’s behalf at an IRS audit or hearing; failing to postpone or stop a wage or bank account garnishment; and failing to stop a levy or lien against a client’s property.

    When customers who were unhappy with the defendants’ services sought refunds, TaxMasters refused to return the customers’ money. Court documents indicate TaxMasters not only refused to honor refund requests, it also pursued debt collection efforts against clients who cancelled their contracts. The state’s enforcement action charges TaxMasters with unlawfully threatening to pursue customers in Harris County courts, even if those customers did not reside in the county. Under Texas law, entities seeking to enforce a consumer contract can only do so in a county where the agreement was executed or where the consumer resides.

    The state's enforcement action is seeking restitution for each TaxMasters customer who was financially harmed by the defendants’ unlawful conduct. In addition, the state is seeking civil penalties of up to $20, 000 for each violation of the Texas Deceptive Trade Practices Act.

    0 Votes
  • Mi
    MickiMarb Jul 05, 2010

    I want my money back to, what should I do? I paid them 7000.00 and got nothing for it but my taxes prepared.
    please contact me [email protected]

    0 Votes
  • Tx
    txbstrds Jul 09, 2010

    Two federal lawsuits have been filed against TaxMasters and Patrick Cox personally:

    Wells et al v. TaxMasters, Inc et al, filed 7/2/2010 regarding Fair Labor Standards

    Antkowiak v. Taxmasters et al, filed 7/7/2010 regarding Fair Debt Collection

    0 Votes
  • Pj
    PJ is pissed!!! Aug 05, 2010

    PLEASE ADD MY FACEBOOK PAGE "TAX MASTERSCAM" YOU WILL SEE A PICTURE OF A FLYING PIG...I HAVE BEEN DEALING WITH THE LOSS OF $5, 000.00 SINCE APRIL 2008 AND SUPPLIED DOCUMENTS TO ALL AND STILL THEY GET AWAY WITH THIS SCAM...PLEASE ADD ME AND MAYBE WE CAN GET SOMEWHERE!!! THANK YOU

    PJ GOMEZ

    0 Votes
  • Tx
    txbstrds Oct 28, 2010

    there are now 4 federal lawsuits against TaxMasters, for varied reasons:

    8 Taxmasters, Inc. (dft) txsdce 4:2010-cv-02373 710 07/02/2010
    9 Taxmasters (dft) txsdce 4:2010-cv-02373 710 07/02/2010
    10 TAXMASTERS, INC. (dft) paedce 2:2010-cv-03331 480 07/07/2010
    11 TAXMASTERS (dft) paedce 2:2010-cv-03331 480 07/07/2010
    14 TaxMasters Inc. (cnflck) txsdce 4:2010-cv-03055 710 08/25/2010
    15 Taxmasters, Inc. (dft) txsdce 4:2010-cv-03055 710 08/25/2010
    16 Taxmasters (dft) txsdce 4:2010-cv-03055 710 08/25/2010
    17 Taxmasters, Inc. (dft) txsdce 4:2010-cv-03330 190 09/16/2010

    0 Votes
  • Tx
    txbstrds Mar 18, 2011

    The PA class action suit has made it around the arbitration clause in the contract. TaxMasters filed a motion to compel arbitration, which was denied on 3/17/11.

    0 Votes

Taxmasterscomplaints board

It's almost ridiculous when I look at this complaint board regarding Taxmasters. In February of this year I had a levy on my wages that I called Taxmasters to assist me with. I owed approximately 27K and the IRS was stopping at nothing to take from me what little I brought home. I spoke with tax consultant, Brian Gordon and he insisted that he could assist me in saving my paycheck along with my home. I don't know about most of you, but I live paycheck to paycheck and if the IRS would have taken a single paycheck from me then it would have been difficult to maintain my mortgage for more than 1 month. Within 2 weeks Taxmasters had frozen the IRS in their tracks and over the course of the next 4 months they negotiated my debt down to 1100 dollars!!! I understand that many people feel as if they've been scammed by this company and I can understand why. If I had missed 1 payment to them they would have stopped working for me and my situation would have gone from bad to worse. The expression that you get what you pay for applies in my case. I paid for professional assistance in helping me resolve a tax debt that was threatening to take from me what little I had and the 4800 dollars I paid, although difficult for me to siphon from my limited resources, was well worth the investment. While reading the message board I noticed that one blogger stated that he didn't authorize any payment from his account and Taxmasters took the money anyway. That has to be patently false. Only because they only take credit cards or bank drafts ( I asked). If that blogger didn't give Taxmasters their credit card number of bank account information then it would have been impossible for them to extract any money from that blogger. Also, my credit card information was verified by a second person prior to them debiting my account. I had to essentially give them my credit card information twice before they accepted me as a client!! I also noticed that another blogger stated that Taxmasters didn't do anything for a number of months on their case and they are submitting a lawsuit to the State of Texas to get a total refund on their payment. I noticed that I spoke to my case coordinator only 3 times in 4 months but everytime I spoke to him he was professional and helpful. Look, you can't please all the people all the time. My mother would often say that you can't give Christmas turkeys to some people, but Taxmasters is the largest of its kind in the nation which means that apparently more people than not are receiving quality service and getting their issues resolved!!! The expression goes " Only 2 things definite in this life, Death and Taxes". I submit one more addition to this list... complaining unhappy people. I submit to all who read this blog to not believe everything you read on this website or any other. Use your mind. Taxmasters does wonderful work for the vast majority of their clients and they do crappy work for a select few. If more people like me would tell the stories of how they were helped instead of how they were harmed then this facet of this website wouldn't exist I gather. That's all. Do with this information what you will.

  • Ch
    charlie brown Jun 24, 2009

    I believe there is a 99.9% probability that you are a company shill. You cannot be trusted to be truthful. You sound like one of the testimonials from tax master's web site, which we all know, are lies made up by tax masters. Tax masters, among other scam companies, really should be destroyed.

    These companies that advertise on TV & radio and internet are there for ONE purpose...To SCAM people out of their money and they can get away with it for a few months, then they change their name and start all over. This is true for weight loss products, get out of debt scams. The TV & radio stations & internet do NOT care if they are scamming people or not, they just want their advertising dollars.

    Don't look for help from any government agency, they are NOT on your side, especially the federal government.

    ANY testimonial from ANY website CANNOT & SHOULD NOT be believed.

    0 Votes
  • Be
    Ben Scammed Oct 19, 2009

    TAXMASTERS SKYROCKETING COMPLAINT RATE from the BBB
    8/24/06 - 8/24/07 - 37 complaints filed
    8/24/07 - 8/24/08 - 110 complaints filed; 300% INCREASE
    8/24/08 - 8/24/09 - 237 complaints filed; 640% INCREASE
    9.24.06 - 9.24.09 - 423 complaints filed
    10.09.06 - 10.09.09 - 435 complaints files
    10.14.09 - 446 Complaints That's 23 in 7 days!
    10.16.09 - 459 (13 more in 2 days)
    10.19.09 - 462 One a day

    0 Votes
  • Be
    Ben Scammed Oct 29, 2009

    Well the select few you say get crapie service count is up to 459 according to the BBB.

    0 Votes
  • Tx
    txbstrds Mar 15, 2010

    Hi,

    If you've been a victim of TaxMasters, below is a good starting list of everyone you should send a letter to, detailing your experience. Signed and mailed letters are often still taken more seriously than an emailed or faxed one. You should also include any/all supporting documentation/evidence.

    This really is needed. The sooner these agencies receive more complaints about this company, the more they will investigate.

    1. Your state's Attorney General
    2. All of your state's Senators and Representatives (Federal and State)
    3. All of the following:

    U.S. Treasury Department
    ATTN: Special Agent Farwell
    1919 Smith St.
    Suite 2270
    Houston, TX 77002

    Texas State Board of Public Accountancy
    333 Guadalupe, Tower 3, Suite 900
    Austin, TX 78701-3900

    Treasury Inspector General for Tax Administration
    Hotline
    P.O. Box 589
    Ben Franklin Station
    Washington, DC 20044-0589

    Office of the Attorney General of Texas
    PO Box 12548
    Austin, TX 78711-2548

    U.S. Department of Justice
    Office of Attorney General
    950 Pennsylvania Avenue NW
    Washington, DC 20530

    Internal Revenue Service
    Office of Professional Responsibility
    SE: OPR, Room 7238/IR
    1111 Constitution Avenue NW
    Washington, DC 20224

    Better Business Bureau of Houston
    http://houston.bbb.org/

    Federal Trade Commission
    Consumer Response Center
    600 Pennsylvania Avenue, NW
    Washington, DC 20580

    Mayor Annise D. Parker
    City of Houston
    P.O. Box 1562
    Houston, TX 77251

    0 Votes
  • Tx
    txbstrds Jun 04, 2010

    Well it finally happened -- government action against TaxMasters:

    http://www.oag.state.tx.us/oagnews/release.php?print=1&id=3328

    FOR IMMEDIATE RELEASE
    May 13, 2010
    www.texasattorneygeneral.gov CONTACT
    Press Office at
    (512) 463-2050

    Houston-based "Tax Resolution" Firm Charged With Unlawful Conduct, Misleading Customers

    Texas Attorney General files enforcement action against TaxMasters, Inc.; cites nearly 1, 000 complaints about defendants’ conduct and business practices


    HOUSTON – Texas Attorney General Greg Abbott today charged Houston-based TaxMasters, Inc., and its chief executive officer, Patrick Cox, with multiple violations of the Texas Deceptive Trade Practices Act and Texas Debt Collection Act.

    According to the state’s enforcement action, the defendants unlawfully misled customers about their service contract terms, failed to disclose its no-refunds policy, and falsely claimed that the firm’s employees would immediately begin work on a case – despite the fact that TaxMasters did not actually start to work on a case until its customers paid in full for services, even if that delayed response meant taxpayers missed significant IRS deadlines.

    “In the midst of a national economic downturn, TaxMasters used a nationwide marketing campaign to offer services for distressed taxpayers who needed help dealing with the IRS, ” Attorney General Abbott said. “A state investigation and nearly 1, 000 customer complaints indicate that the defendants routinely misled customers about the nature of their tax resolution service agreements – and worse, attempted to enforce those improper agreements through unlawful debt collection tactics. The state’s enforcement action seeks to prohibit the defendants from continuing to violate the law and seeks restitution for the financially struggling taxpayers who were harmed by the defendants’ unlawful conduct.”

    The defendants advertise a tax resolution service for federal taxpayers who have received notice from the IRS of an audit, garnishment, lien, levy or tax deficiency. Citing a self-styled “national advertising campaign” and high-profile “endorsements, ” TaxMasters purports to have “one of the most effective tax relief teams in the tax representation business.” However, a state investigation – and nearly 1, 000 complaints submitted to the Office of the Attorney General and the Better Business Bureau of Houston – indicate that the defendants have unlawfully misled their customers and failed to disclose material facts about their service agreements.

    TaxMasters’ advertisements encourage taxpayers to call its toll-free number for a “free consultation” with a “tax consultant.” Court documents filed by the state indicate that callers are not connected to an employee qualified to give tax advice, but rather with a TaxMasters salesperson who recommends a “solution” for between $1, 500 and $9, 000 or more.

    According to court documents, many callers were offered an installment plan so that they could pay the defendants’ fee over a specified period of time. However, callers who asked to see written terms and conditions prior to making a payment were informed that a credit card or bank account number is necessary to generate a written TaxMasters service contract. As a result, TaxMasters customers were unaware – and the defendants’ personnel did not have a practice of disclosing – multiple aspects of the TaxMasters service agreement that were harmful to taxpayers.

    For example, the defendants did not disclose that all customer payments submitted to TaxMasters are non-refundable. Because customers were not provided written contracts and sales personnel did not reveal the no-refunds policy, customers did not know that they would not be able to recover any installment payments they submitted to TaxMasters – even if they ultimately decide to cancel before TaxMasters actually did any work on their tax case.

    The state’s enforcement action also cites TaxMasters for failing to reveal that it would not begin work on a case until all installment payments had been remitted and the entire fee was paid. Multiple complaints indicate that customers entered into an installment agreement with the understanding that TaxMasters would immediately begin work on their case – only to discover later that no action was taken. Customers often learned that there was a problem when they received a notice from the IRS indicating that an important deadline had been missed or that additional fees and penalties had accrued.

    Court documents filed by the state also indicate that the defendants failed to disclose TaxMasters’ requirement that customers pay the entire service fee – even if they opt to cancel their contract. Because customers are not provided a written contract, they were not properly informed that agreeing to make a single payment over the telephone obligated them to pay the entire fee quoted by sales personnel. Further, not only did TaxMasters attempt to obligate its customers to a fee in the absence of a signed contract, the defendants used unlawful debt collection tactics to enforce the unauthorized obligation.

    According to the state’s enforcement action, the defendants not only failed to disclose material terms and conditions governing its services, but also failed to properly provide the “tax resolution” services that were advertised. Customer complaints obtained by the Attorney General’s Office cite TaxMasters for failing to contact and consult with the IRS on the client’s behalf; failing to appear on the client’s behalf at an IRS audit or hearing; failing to postpone or stop a wage or bank account garnishment; and failing to stop a levy or lien against a client’s property.

    When customers who were unhappy with the defendants’ services sought refunds, TaxMasters refused to return the customers’ money. Court documents indicate TaxMasters not only refused to honor refund requests, it also pursued debt collection efforts against clients who cancelled their contracts. The state’s enforcement action charges TaxMasters with unlawfully threatening to pursue customers in Harris County courts, even if those customers did not reside in the county. Under Texas law, entities seeking to enforce a consumer contract can only do so in a county where the agreement was executed or where the consumer resides.

    The state's enforcement action is seeking restitution for each TaxMasters customer who was financially harmed by the defendants’ unlawful conduct. In addition, the state is seeking civil penalties of up to $20, 000 for each violation of the Texas Deceptive Trade Practices Act.

    0 Votes
  • Tx
    txbstrds Jul 08, 2010

    Two federal lawsuits have been filed against TaxMasters and Patrick Cox personally:

    Wells et al v. TaxMasters, Inc et al, filed 7/2/2010 regarding Fair Labor Standards

    Antkowiak v. Taxmasters et al, filed 7/7/2010 regarding Fair Debt Collection

    0 Votes
  • Tx
    txbstrds Oct 28, 2010

    there are now 4 federal lawsuits against TaxMasters, for varied reasons:

    8 Taxmasters, Inc. (dft) txsdce 4:2010-cv-02373 710 07/02/2010
    9 Taxmasters (dft) txsdce 4:2010-cv-02373 710 07/02/2010
    10 TAXMASTERS, INC. (dft) paedce 2:2010-cv-03331 480 07/07/2010
    11 TAXMASTERS (dft) paedce 2:2010-cv-03331 480 07/07/2010
    14 TaxMasters Inc. (cnflck) txsdce 4:2010-cv-03055 710 08/25/2010
    15 Taxmasters, Inc. (dft) txsdce 4:2010-cv-03055 710 08/25/2010
    16 Taxmasters (dft) txsdce 4:2010-cv-03055 710 08/25/2010
    17 Taxmasters, Inc. (dft) txsdce 4:2010-cv-03330 190 09/16/2010

    0 Votes

TaxmastersREFUSES TO REFUND $5,000.00

Below is a letter sent to the President and Vice President of TaxMasters...this has been an ongoing issue since January of 2008 and we have gotten no assistance from these scam artists. Please be aware that TAXMASTERS is a FRAUD!!!

Dear Mr. Cox & Mr. Clamon,

In April 2008 after many attempts to have questions answered by your staff
we terminated TaxMasters services. We could not speak to a representative
capable of answering our inquiries about the status of our account which
lead us to be aware that TaxMasters was questionable. We concluded that
the services agreed upon had never been performed by your company and in
fact never would. We contacted American Express to inform them of your
termination and to prevent any further charges to be made by TaxMasters on
our credit card. You claim that the dispute is unjust for information had
been missing. We provided TaxMasters with ALL DOCUMENTATION REQUESTED and
did so via fax, email and mail. When the IRS informed us in April that you
had never initiated any contact on our behalf we realized that TaxMasters
had no intention of assisting us in our IRS issues. Copies of all tax years
had been forwarded to your company in February 2008 and it is insulting that
TaxMasters has no record of this. You stated that we had not filed for
certain years and we needed to do show proof of filing. All this
information was submitted in February to Salena Shaw and in fact it was sent
at least twice done through fax, email and mail. The statement that years
were missing is very funny since we sent you the balances that were due for
these years. You informed American Express we never requested a refund when
in fact Theresa Pitre responded via Email to our request!!! The documents
you sent to American Express clearly show that no work had been started on
our account until April 2008. We hired TaxMasters in January 2008 and were
told that the IRS would be contacted immediately. Your employees are filled
with the lies you feed them. If it was not clear WE ARE INSISTING ON A FULL
REFUND IMMEDIATELY!!! It came as no surprise to us that after we
informed American Express the amount to red flag (912.50 to be exact)
TaxMasters changed the denomination (200+712.50=912.50) on the first month
then those 2 amounts were red flagged and the denomination was changed again
(700+212.50=912.50)was charged the following month. So it is very clear to
see that you know exactly how to get around disputed claims, red flags and
are able to continue to steal from consumers. If this is how you are able
to make your money it is very unfortunate. Hundreds of people have been
swindled by TaxMasters and yet Mr. Cox you allow your staff to practice
these techniques. It is disgusting that we have to send such an email to a
company that runs an ad on CNN. Well we can assure you that a copy of this
will be sent to each program you advertise on. Notification to the Better
Business Bureau has been made and please be advised that this will not stop
until a full refund has been made. Thank you for enlightening 2 more
unsuspecting consumers perhaps our knowledge will help another. We will stop
at nothing to get our money back!!!

  • Ch
    Charlie Hall Feb 11, 2009

    Please DON'T respond to the 800 number commercials on Radio & TV stations. They are ALL SCAMS in one way or another. Please DO NOT respond to ANY INTERNET advertisements at all, EVER!

    If you REALLY want to try these products, why don’t you simply try the LOCAL STORES FIRST? More often than not, you can probably get the same or similar product LOCALLY.

    Think about it, 70% of ALL SCAMS listed on Complaints Board, [redacted], My 3 cents.com, iRipoff .com and others, STARTED with a 800 number commercial you saw on TV or heard on the Radio. Now, what does that tell you about the so-called "truth in advertising" belief that a lot of Americans think about Radio & TV stations and the companies that advertise on them??

    The other 30% of the SCAMS are related to the internet or spam emails. When are Americans going to wise up and quit being so GULLIBLE and TRUSTING?? You would think some of them were BORN YESTERDAY, so to speak. Babies & children have a good excuse for being gullible and trusting, but adults DO NOT have an excuse, what-so-ever, especially of strangers or "a voice on the phone".

    WISE UP AMERICA, YOUR WELL BEING DEPENDS ON IT. Why are we, as Americans, so damn stupid? It amazes me that some of these SCAMMERS are still breathing and living in their condos.

    If you MUST respond to these commercials, USE a RE-LOADABLE, DISPOSABLE credit card with only enough money on it to pay for your initial purchase, no more than $10 or $20.00 more. You can keep your loses at a minimum that way. If you have more, they will keep hitting your card to get more and then just try to get a refund.

    REMEMBER, the so-called "FREE TRIALS" are NOT free, they will charge you for 1 to 3 months supply of their CRAP, even BEFORE you get the free trial if you use a regular credit card. More often as not, they will also sign you up for another “FREE TRIAL” of some other product and you probably won’t realize they have done this until you get your credit card statement. Quite often, it is very hard, if not impossible, to get the bogus charges removed.

    The Tax & Debt Reduction and Real Estate SCAMS for "pennies on the dollar" are especially cruel. The stories about them will break your heart. You WILL LOSE thousands of dollars on them. They are very convincing in their pitch to you. DO NOT believe ANY THING they Say, Claim, or Guarantee, above all, don't give your credit information.

    Google their names before you even call them. Check out their reviews.

    Please tell EVERYONE you know about these TV and RADIO commercial facts of life.

    0 Votes
  • Tx
    txbstrds Mar 15, 2010

    Apparently there is a US Treasury investigation into TaxMasters.
    ---
    US Treasury Department
    Attention: Agent Farwell
    1919 Smith Street
    Suite 2270
    Houston, TX 77002

    ----

    And a potential class-action suit:

    Pam Mitchell
    (504) 234-5202


    Additionally:

    If you've been a victim of TaxMasters, below is a good starting list of everyone you should send a letter to, detailing your experience. Signed and mailed letters are often still taken more seriously than an emailed or faxed one. You should also include any/all supporting documentation/evidence.

    This really is needed. The sooner these agencies receive more complaints about this company, the more they will investigate.

    1. Your state's Attorney General
    2. All of your state's Senators and Representatives (Federal and State)
    3. All of the following:

    U.S. Treasury Department
    ATTN: Special Agent Farwell
    1919 Smith St.
    Suite 2270
    Houston, TX 77002

    Texas State Board of Public Accountancy
    333 Guadalupe, Tower 3, Suite 900
    Austin, TX 78701-3900

    Treasury Inspector General for Tax Administration
    Hotline
    P.O. Box 589
    Ben Franklin Station
    Washington, DC 20044-0589

    Office of the Attorney General of Texas
    PO Box 12548
    Austin, TX 78711-2548

    U.S. Department of Justice
    Office of Attorney General
    950 Pennsylvania Avenue NW
    Washington, DC 20530

    Internal Revenue Service
    Office of Professional Responsibility
    SE: OPR, Room 7238/IR
    1111 Constitution Avenue NW
    Washington, DC 20224

    Better Business Bureau of Houston
    http://houston.bbb.org/

    Federal Trade Commission
    Consumer Response Center
    600 Pennsylvania Avenue, NW
    Washington, DC 20580

    Mayor Annise D. Parker
    City of Houston
    P.O. Box 1562
    Houston, TX 77251

    0 Votes
  • Tx
    txbstrds Jun 04, 2010

    Well it finally happened -- government action against TaxMasters:

    http://www.oag.state.tx.us/oagnews/release.php?print=1&id=3328

    FOR IMMEDIATE RELEASE
    May 13, 2010
    www.texasattorneygeneral.gov CONTACT
    Press Office at
    (512) 463-2050

    Houston-based "Tax Resolution" Firm Charged With Unlawful Conduct, Misleading Customers

    Texas Attorney General files enforcement action against TaxMasters, Inc.; cites nearly 1, 000 complaints about defendants’ conduct and business practices


    HOUSTON – Texas Attorney General Greg Abbott today charged Houston-based TaxMasters, Inc., and its chief executive officer, Patrick Cox, with multiple violations of the Texas Deceptive Trade Practices Act and Texas Debt Collection Act.

    According to the state’s enforcement action, the defendants unlawfully misled customers about their service contract terms, failed to disclose its no-refunds policy, and falsely claimed that the firm’s employees would immediately begin work on a case – despite the fact that TaxMasters did not actually start to work on a case until its customers paid in full for services, even if that delayed response meant taxpayers missed significant IRS deadlines.

    “In the midst of a national economic downturn, TaxMasters used a nationwide marketing campaign to offer services for distressed taxpayers who needed help dealing with the IRS, ” Attorney General Abbott said. “A state investigation and nearly 1, 000 customer complaints indicate that the defendants routinely misled customers about the nature of their tax resolution service agreements – and worse, attempted to enforce those improper agreements through unlawful debt collection tactics. The state’s enforcement action seeks to prohibit the defendants from continuing to violate the law and seeks restitution for the financially struggling taxpayers who were harmed by the defendants’ unlawful conduct.”

    The defendants advertise a tax resolution service for federal taxpayers who have received notice from the IRS of an audit, garnishment, lien, levy or tax deficiency. Citing a self-styled “national advertising campaign” and high-profile “endorsements, ” TaxMasters purports to have “one of the most effective tax relief teams in the tax representation business.” However, a state investigation – and nearly 1, 000 complaints submitted to the Office of the Attorney General and the Better Business Bureau of Houston – indicate that the defendants have unlawfully misled their customers and failed to disclose material facts about their service agreements.

    TaxMasters’ advertisements encourage taxpayers to call its toll-free number for a “free consultation” with a “tax consultant.” Court documents filed by the state indicate that callers are not connected to an employee qualified to give tax advice, but rather with a TaxMasters salesperson who recommends a “solution” for between $1, 500 and $9, 000 or more.

    According to court documents, many callers were offered an installment plan so that they could pay the defendants’ fee over a specified period of time. However, callers who asked to see written terms and conditions prior to making a payment were informed that a credit card or bank account number is necessary to generate a written TaxMasters service contract. As a result, TaxMasters customers were unaware – and the defendants’ personnel did not have a practice of disclosing – multiple aspects of the TaxMasters service agreement that were harmful to taxpayers.

    For example, the defendants did not disclose that all customer payments submitted to TaxMasters are non-refundable. Because customers were not provided written contracts and sales personnel did not reveal the no-refunds policy, customers did not know that they would not be able to recover any installment payments they submitted to TaxMasters – even if they ultimately decide to cancel before TaxMasters actually did any work on their tax case.

    The state’s enforcement action also cites TaxMasters for failing to reveal that it would not begin work on a case until all installment payments had been remitted and the entire fee was paid. Multiple complaints indicate that customers entered into an installment agreement with the understanding that TaxMasters would immediately begin work on their case – only to discover later that no action was taken. Customers often learned that there was a problem when they received a notice from the IRS indicating that an important deadline had been missed or that additional fees and penalties had accrued.

    Court documents filed by the state also indicate that the defendants failed to disclose TaxMasters’ requirement that customers pay the entire service fee – even if they opt to cancel their contract. Because customers are not provided a written contract, they were not properly informed that agreeing to make a single payment over the telephone obligated them to pay the entire fee quoted by sales personnel. Further, not only did TaxMasters attempt to obligate its customers to a fee in the absence of a signed contract, the defendants used unlawful debt collection tactics to enforce the unauthorized obligation.

    According to the state’s enforcement action, the defendants not only failed to disclose material terms and conditions governing its services, but also failed to properly provide the “tax resolution” services that were advertised. Customer complaints obtained by the Attorney General’s Office cite TaxMasters for failing to contact and consult with the IRS on the client’s behalf; failing to appear on the client’s behalf at an IRS audit or hearing; failing to postpone or stop a wage or bank account garnishment; and failing to stop a levy or lien against a client’s property.

    When customers who were unhappy with the defendants’ services sought refunds, TaxMasters refused to return the customers’ money. Court documents indicate TaxMasters not only refused to honor refund requests, it also pursued debt collection efforts against clients who cancelled their contracts. The state’s enforcement action charges TaxMasters with unlawfully threatening to pursue customers in Harris County courts, even if those customers did not reside in the county. Under Texas law, entities seeking to enforce a consumer contract can only do so in a county where the agreement was executed or where the consumer resides.

    The state's enforcement action is seeking restitution for each TaxMasters customer who was financially harmed by the defendants’ unlawful conduct. In addition, the state is seeking civil penalties of up to $20, 000 for each violation of the Texas Deceptive Trade Practices Act.

    0 Votes

Taxmasters — Fraud and scam!

This company charged me $4, 000 under the pretense that they would renegotiate my $12, 000 debt to the IRS...

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