Surfshark reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Surfshark
Welcome to our customer reviews and complaints page for Surfshark. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Surfshark.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Surfshark's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Surfshark, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Surfshark. Your feedback is an important part of our community and will help others make informed decisions.
Surfshark
I have never encountered how bad the service personnel are from your company. Your online service guy's name is Lux, and his service skills are terrible, and his service attitude is even worse. He didn't solve my problem, he just copied the templated content over and over again, and he continued to contradict users. This is the service you provide. I will not choose your VPN again, your technology and management are extremely problematic.
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surfshark vpn
after getting blocked from surfshark i explained to them how i was using service. They accused me of doing things that completely was not the case of what i was doing and now refusing to give me a refund. i read the policy and still didnt fall under those guidelines i could even show proof that was not the case so i want either y account back or my money back.
Desired outcome: i want either y account back or my money back.
Auto renewal without warning
I purchased Surfshark while I was abroad 2 years ago and havent used it since then. I used paypal as a method of payment. About a month ago I checked my account and saw that I was charged for another 2 years without ever using surfshark within the last 2 years! I complained about it since I didnt get a notice about the renewal and they simply wont refund...
Read full review of Surfshark and 1 commentGiving a Voice to Consumers
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