Super Thin Ribbons reviews and complaints
poor customer service from owner/manager marcie lowder
Stay away there are other companies that do the job and have much better customer service. Terrible customer service. I spent over $300 here. I made three orders. The worker was able to get the first two orders correct and a process for ensuring the details were correct. On the third order, Marcie (owner/manager ) took payment in-between my communication with the worker. She was more than happy to take another payment for $70.25. The order was then processed after they were closed for a week incorrectly with them have a detailed e-mail and pictures. I was more than what I should have been for my correct order. Marcie was not willing to admit any mistake on their end and nor try to correct the order with as little inconvenience or damage to my ribbons. I would strongly recommend another company.
Very Poor Customer Service
I and several other employees had poor experiences with this company. Recently I sent a rack of military ribbons back to this company thinking I purchased them from the company. However, when I called to give them my payment information I was informed that I sent the wrong ribbons (from ultra thin) and they wanted to charge me close to $55 dollars to get a...
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