Absolutely horrible customer service. I purchased 2 pairs of tights at the exhorbitant price of $44 each. According to their size chart, I would order a size small, which I did. When they arrived, the size chart on the packaging clearly had different criteria where I would need a Medium instead. I emailed them (as there is no phone number on the packing slip) and asked for a return authorization number and they emailed me back telling me the order was filled correctly so that's that. I've emailed 2 more times for a return authorization number and have received no response. I am now filing a claim with the BBB against them. Do NOT buy from this company. Not to mention the quality is awful and not what is described on their site.
Like a few other ladies here on this site I was searching for what I could do about these people at stockingirl.com who keep emailing me even though I've asked to be removed so very many times. Funny but I asked to be removed once, twice, FIVE times and still rec'v notes from them I blocked their emails but still I can see them piling up in my garbage bin in the email client.
I cannot believe the nerve of these people really! They completely ignore the LAW and just keep on sending their cheap pathetic newsletters that aren't even designed nicely. Stockingirl is a cheap company with cheap products and no respect for their customers. I give a NEGATIVE review of stockingirl.com and leave it at that.
Although now that I see I'm not the only one I guess perhaps I'll do what one of the other women suggested - post one negative review for every piece of unsolicited (REFUSED) email I receive.
Ha! That should do the trick. Maybe once they learn how angry people are at being treated this way they'll get their act together.
I ordered from this company on the 1st. They charged my Credit Card IMMEDIATELY when I placed the order. The following week, I check my email to see they wrote me to say they backordered an item (website said "in stock") and would I like to get a different item instead? They would not ship my order until they heard back from me. Due to the lateness, I wrote back and CANCELLED my order. On the 23rd (that's TWENTY THREE DAYS LATER) they send me an email stating my order just shipped and they have backordered the remaining item! Completely IGNORED my cancellation, claim to have not received it, and offer STORE CREDIT ONLY on returns. This horrendous customer service is something I've NEVER experienced in all my days off online shopping. Why would I want store credit at a store I will never shop at again!? Do NOT buy from this site.