slyplants.com reviews and complaints

Hahaha! Loved the photo of the things from America! Your review has helped to convince me to give them a try, for a small amount 5g, as I only have s few plants to feed currently. :) I figure the worst thing that can happen is that I get ripped off for a couple of hundred dollars. Like that hasn't happened to me before when I've tried to buy plant food on the street her in America! No, I keed.

dude! how many days did u wait before getting the stuff?! and how many to get the tracking?!
Thanks!

today I received 10 grammes of a clearbronw fine powder in a letter comming from tanzania and it's suppose to be what I orderd about one week ago, at least something came but I wander if my cactus will like it ...

I was happy with my experience with this company. I live in the US, and ordered 10g on November 8th. It shipped on November 11th and arrived today, November 18th. Quality seems to be very good and comparable to other services I have used. The only complaint I might have would be that "Slyplants" is listed on the outside of the envelope as the return address. Since I had to sign for the item, my postman asked me what I had ordered from Hungary. I told him it was computer software, which obviously seemed odd considering the name on the package. Oh well, regardless, I will order from them again. Just thought I would share my experience. By the way, I paid using AlertPay.

I must say, I am not sure why there is a concern with Slyplants.com, since my experience with them as be outstanding customer service! I placed an order, but found I could not recieve it, so while they where on Holiday, I sent an email to inform them of this matter. I thought I would not hear anything from them until they returned from Holiday. HOWEVER, they wrote me back, while on Holiday, and said since the product had not shipped I would get a full refund. On the very day they returned, the processed the refund in FULL! This is a company you can trust, I will order from them again. J. Henderson

First of all, the people that are leaving good comments here are actual clients that we have asked to do us a favour and post their experience, but since this is still not enough and not convincing, we put up a page with some of the sale record receipts.

We offer receipts/tracking for all orders and payments are done through alertpay

Visit http://www.slyplants.com/sales.php

For those of you who still dont belive, you are very welcome to go buy from someone esle. And for those of you who are still leaving bad comments, we dont even want to deal with people like you. We have enough customers and we are not trying to make you buy from our website.

Regards
Slyplants Admin

I had a very good experience with Slyplants.com

Ok, so you say you’re the admin for Slyplants. Your company accepted my payment and sent me an empty package. Yes, as another has posted, you addressed it incorrectly. Luckily I know the local postman. He recognized my name on the package and delivered it to me anyway. As you know, the package was empty. You responded to my first follow-up email and said that you were very sorry and that you didn’t know how my package could have been mis-addressed or how it could have been sent empty. You promised to send a replacement package. Thirty days later and I still had not received the package or any further responses to my emails. Now it’s been almost a year. I occasionally send an email just to see if you’ll respond. I even sent one inquiring about placing another order just to see if you’d respond. Apparently, once I’ve been scammed, you’ll not respond. Is that true? A real company not intent on stealing from people would respond to these types of questions.

Dear Clients

I am Slyplants.com admin

We are terribly sorry to hear that some of you didn’t get their order. We have been in business for a while now, and we have over 5000 orders in the past 8 months. When Alertpay shut down all 4-mmc suppliers, we had to find an alternative. The only option was western union. This turned up to be a very bad idea because when some clients didn’t get their items, they obviously taught that it was a scam. Everyone knows what risks are involved when using Western union and most of the sellers that use this method in any kind of business is considered as a Scam.

We really needed to fix this mistake and now we came up with an agreement with a payment processor and we are able to process payment through credit card. Safe, no risk involved. We also provide tracking for every item we sell. We do hope that you will understand and we will make sure that this will never happen again.

Regards
Slyplants Admin