Singapore Immigration reviews & complaints
The good, the bad, and the ugly - discover what customers are saying about Singapore Immigration
Welcome to our customer reviews and complaints page for Singapore Immigration. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Singapore Immigration.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Singapore Immigration's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Singapore Immigration, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Singapore Immigration. Your feedback is an important part of our community and will help others make informed decisions.
On 20th June 2022, I went to Spore by Ferry from Batam to Harbour Front. I have very pleasant experience the month before when I arrived in Tanah Merah Ferry Terminal, where the immigration officer was very nice and smiley face. I thought after 2 years of Covid lock down, finally the officer become nicer and better. To my surprise, I have one of the worst...Read full review of Singapore Immigration
my bad experience from custom on 15/01/19. The officer from counter 18 (duty on 15/01/19 6am) has bad attitude plus low efficiency in work. As compare to the next counter, he works slower (when he clear 1 car, the next counter have already cleared 7 cars). The worst thing is his bad attitude towards non-Singaporean. When checking the passport, he didn't...Read full review of Singapore Immigration
I just arrived in singapore and i just received a bad welcome from the singapore immigration officer.First of all, i admit my mistake yeah it was my mistake that i did not see 2 collumn that must be filled in in the immigration form and i did not fill that 2 collumn.However that is not acceptable for immigration officer with class like Singapore insulting...Read full review of Singapore Immigration
I am a Malaysian who is holding Singapore work permit. I am really sad and disappointed to the Singapore custom officer that I have met this morning at Woodlands Checkpoints (04 Dec 2017, time 6:45am-7:10am). I have never encountered such a nasty custom officer before and it spoilt my mood in the early morning. Firstly, I was waiting in a queue at counter...Read full review of Singapore Immigration
dear sir / madam, I would like to complain about a Vietnamese girls which holding false student pass to work at Malaysia Kalau Lumpur now and prepare to come to Singapore work soon. Please take note that this vietnamese girl her name is Ho Nhu Thuong and her passport will change if she intend to come here work. She came to work in Singapore about 8 time...Read full review of Singapore Immigration
My wife and daughter decided to go on a 4 day holiday to Singapore while I was working away in Abu Dhabi. After having a fantastic time of seeing all the sights, it was now time to fly back home. When they got to the airport, this is where their nightmare started. My daughter went through immigration with no problem but my wife got datained. She was accused...Read full review of Singapore Immigration
I am really angry at the Singapore custom officer I have met this morning. I have never encountered such a nasty custom officer before and it spoilt my mood in the early morning. And I seriously feel that the relevant party must take an action towards that nasty custom officer.
I drove to S'pore thru causeway at about 8am today( the 1st counter in middle lane, I cannot remember the exact counter number, is either 9 or 11) . My driving skill may not good enough to keep the car near to the counter, while a bit longer distance make me accidentally drop my passport on the custom counter when I handed over to the custom officer. He seem very unhappy, asked my IC numbers twice and I did answer properly eventhough I was not sure why he wanna to ask for two times. When he finished update my info, he purposely throws my passport on the counter. It is really unbelievable and I was totally shocked whenever I saw his reaction. When I wind up my window, I heard he scolded me while I was not sure what word/language he scolded. Since I am rush to work hence didn't stop and argu with him. And I think he really spoilt the image of S'pore.
Frankly speaking, I personnally feel the working attitude and efficiency of S[pore immigration become worse and worsen nowadays. You will notice a lot of custom officers seem work in a SUPER SLOW WORK PACE environment. Their reaction is slow, attitude is bad, and some of them always gather in a corner and do nothing.
I hope this matter is seriously paid attention to.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was visted Singapore with my boy friend on 7th August 2009. My good mood had been spoil when I approaching immigration. The officers there work very slow and their attitude are bad enough to spoil Singapore image. There was a westerner family queing infront of me, they were approaching the officer all together in the same time. When it was my turn, I wa...Read full review of Singapore Immigration and 35 comments