SEMCO ENERGY SUCKS reviews and complaints
DECEPTIVE COLLECTION PRACTICES
SEMCO ENERGY cannot keep track of their records. This company failed to send out a final bill, and then reported to customer that they owed $400.00 from 5 years earlier. Of coarse $200.00 of that was tacked on late fees, collection fees, etc. Their excuse for not mailing out a final bill: "we didn't know where to find you!" They found me by deceptively requiring my SS # (which they CAN'T DO) to be added on my spouse's account. Watch out-contact MPSC-file a complaint with them-and follow through with complaint. This company gets away with way too much!
Country of complaint: United States
Address: Michigan
The complaint has been investigated and resolved to the customer’s satisfaction.
billing procedures violated
Semco Energy is the most deceptive, unethical utility company-period. Time and time again, I have knowledge of their deceptive, intimidating, threatening billing/collections. The female representative from Port Huron lies to customers, and routinely breaks the rules and policies for bill collecting. The demand deposits from customers that are new, and then...
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